ZVV

Name: ZVV
Rating: 4.6 (223 reviews)
Author: Zürcher Verkehrsverbund ZVV

Smart unterwegs im öV Schweiz

Only for iPhone

Free

223 Ratings
Ages

4+
Years
Category

Travel
Developer

Zürcher Verkehrsverbund ZVV
Language

EN
+ 1 More
Size

146
MB

iPhone

The ZVV app provides you with real-time timetable information throughout Switzerland and allows you to buy travelcards and tickets in seconds. All ZVV and Z-Pass travelcards, multicards and tickets as well as tickets and day passes for the whole of Switzerland (national long-distance connections and regional fare networks) are available. The key features at a glance: • Real-time connection search • Table with the next departures for each stop • Area map for orientation from the current location • Overview of current incidents and disruptions in the ZVV area • Save planned journeys and commuter routes on the home tab • Purchase tickets with two clicks in the shop or directly after a timetable request • Check-in ticket as alternative - simply check in and start travelling • Easy ticket purchase also for fellow travellers, dogs and bikes • Purchase of e-multicards with up to 10% discount • Purchase and renewal of ZVV and Z-Pass travelcards with just a few clicks • Quick access to all valid tickets via homepage • Digital presentation of travelcards and discounts with SwissPass Mobile • Refund of unused tickets directly in the app • Download of sales and refund receipts • Easy access to personal settings and customer service Payment options: TWINT, credit cards (Mastercard, VISA, American Express), debit cards, Apple Pay, PostFinance, REKA, purchase on account (several payment methods can be entered) Available languages: German / English Contact: If you have any questions about the app, ZVV-Contact is available daily from 6 a.m. to 10 p.m. on the free number 0800 988 988 or contact@zvv.ch.

Ratings & Reviews

4.6

out of 5

223 Ratings

A Zurich transit user’s best friend.
10/21/2022

Troy W
I used this app on my first visit to Switzerland and I can confidently say it was a super asset. This app will be your best friend as it both looks good and functions well. Planning any route is just two taps away with this must-have app. (Note: I was using a travel pass purchased separately, so I did not use the app to manage passes--only used for navigation.)

Developer Response
Thank you very much for your feedback! We are happy, that our app was helpful to you. :-) We wish you a pleasant journey, your ZVV
A Zurich transit user’s best friend.
10/21/2022

Troy W

I used this app on my first visit to Switzerland and I can confidently say it was a super asset. This app will be your best friend as it both looks good and functions well. Planning any route is just two taps away with this must-have app. (Note: I was using a travel pass purchased separately, so I did not use the app to manage passes--only used for navigation.)
Developer Response 10/22/2022
Thank you very much for your feedback! We are happy, that our app was helpful to you. :-) We wish you a pleasant journey, your ZVV
Won’t let me register number
10/03/2023

reflexgti
To use the check in and check out ticket, you need to enter a cell phone number. However I can’t click the register button after entering in the number. I suspect the form converts the format of the number and the app doesn’t recognize it but there is now way on the iPhone to change this format.

Developer Response
Thank you for your feedback! Please call our customer support (free number 0800 988 988) so that we can help you with this issue. Best, your ZVV
Won’t let me register number
10/03/2023

reflexgti

To use the check in and check out ticket, you need to enter a cell phone number. However I can’t click the register button after entering in the number. I suspect the form converts the format of the number and the app doesn’t recognize it but there is now way on the iPhone to change this format.
Developer Response 10/09/2023
Thank you for your feedback! Please call our customer support (free number 0800 988 988) so that we can help you with this issue. Best, your ZVV
Location service is always on
11/20/2022

h-232
The check-in feature does not work unless you have location service “always on”. If you select ‘allow location access while using the app’, the check-in feature doesn’t work. Guess this means that the ZVV is always tracking you…Also, the most recent update fails to run now. Wish I could roll back to the previous version. Good thing I don’t need to count on the app being functional.

Developer Response
Thank you for your feedback! The GPS permission always on is needed for technical reasons due to Apple standards. Nevertheless, you are only tracked shortly before check-in until a few minutes after check-out. Please contact our customer support (0848 988 988 / contact@zvv.ch) for further questions and technical support. Best, your ZVV
Location service is always on
11/20/2022

h-232

The check-in feature does not work unless you have location service “always on”. If you select ‘allow location access while using the app’, the check-in feature doesn’t work. Guess this means that the ZVV is always tracking you…Also, the most recent update fails to run now. Wish I could roll back to the previous version. Good thing I don’t need to count on the app being functional.
Developer Response 11/23/2022
Thank you for your feedback! The GPS permission always on is needed for technical reasons due to Apple standards. Nevertheless, you are only tracked shortly before check-in until a few minutes after check-out. Please contact our customer support (0848 988 988 / contact@zvv.ch) for further questions and technical support. Best, your ZVV
Check-in feature doesn’t work
Feb 2

Klarissa 3456
The check-in ticket slider feature is currently nonfunctional. When attempting to configure it and register my U.S. phone number, I do not receive the verification text message required to proceed. Additionally, the application takes a considerable amount of time to determine my location, which proves inconvenient when trying to purchase a ticket quickly.

Developer Response
Thank you for your feedback. We’re sorry for the inconvenience. We’re aware of the SMS verification issue with US numbers and are working on a fix. Please note that the speed of location detection depends on the quality of the GPS data the app receives from the device, which can vary by location and device. Best regards, your ZVV
Check-in feature doesn’t work
Feb 2

Klarissa 3456

The check-in ticket slider feature is currently nonfunctional. When attempting to configure it and register my U.S. phone number, I do not receive the verification text message required to proceed. Additionally, the application takes a considerable amount of time to determine my location, which proves inconvenient when trying to purchase a ticket quickly.
Developer Response Feb 11
Thank you for your feedback. We’re sorry for the inconvenience. We’re aware of the SMS verification issue with US numbers and are working on a fix. Please note that the speed of location detection depends on the quality of the GPS data the app receives from the device, which can vary by location and device. Best regards, your ZVV

• Seat reservations directly in the timetable • Ticket sync between ZVV-App and ZVV-Webshop • Drop support of iOS 15 • Timetable optimizations & bug fixes

Version 2.16.1

12h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Privacy Policy

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ZVV

Smart unterwegs im öV Schweiz

Ratings & Reviews

What’s New

Version 2.16.1

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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