This app gets the job done, albeit in a clumsy way. It’s not super intuitive or user-friendly but it works. Our mini-splits go “offline” at random every few weeks, which makes them disconnect from the app. A technician showed us how to disconnect and reinsert the USB kit in each unit to reset it and reconnect to the app, so… it’s annoying to deal with but we can work around it. The only thing that really bothers me about this app is that it doesn’t have an option to turn off the LED light and the beep (like the wall remotes do). We prefer the LEDs and beeps to be off in our kids’ rooms so we can control the temp without disturbing their naps (for example). But if I need to turn the units on using the app, the LEDs come on by default and they beep every time I change a setting. If I want to turn off the LED and the beeps, I have to go into each room and use the wall remote, which defeats the whole purpose of having the app. I can live with everything else, but every time I use the app I find myself wishing I could turn off the LEDs from the app!!

Looks to me like most basic functionality problems have been fixed, but now someone really needs to take a look at the user interface FROM USER’S VIEWPOINT. I am new to this, my garage mini-split was installed just two weeks ago, so not much history to report on. The unit is at our lake home 200 miles away, so I plan to manage it 100% remotely. The iPhone app does the job but is hard to read. Somehow the developers of this app are mesmerized by use of pale colors with minimum contrast. The ultimate insult is to ‘Off’ screen where everything is washed out. As my unit will be off much of the time, the information displayed is useless unless I turn on the unit just to read the screen. But that distorts the historical data gathering, so I try not to do it. There are better ways to make it clear that the unit is off, without blanking out the entire screen. But enough of the off page. Most importantly, the ‘ON’ screen is also hard to read. I have to take a screen shot and expand it to read the temperature! Why hide it behind low contrast and small font? After-all, isn’t temperature sort-of the main point here?I beg you, please make displays easier to read.

I was excited to have app based control of my AC. Unfortunately the app doesn't have FaceID integration, logs out every time the app is closed, it logs you out. There is no Alexa, HomeKit, or Google Home support, and the icons that aren't labeled take some interpretation to figure out. Overall - it works, but leaves a lot to be desired. Sadly the app doesn't seem to be getting updates and improvements on a regular basis either.

Connected my mini split heat pump seamlessly. After one day, it constantly has the unit go offline from the WiFi and I have to re connect it to our home WiFi all over again. Also would be nice if this worked with google home.