This may have nothing to do with the website I called yesterday and talk to a wonderful wonderful customer service rep. I think her name is Madison not sure, but she had the patience to explain everything to me about adding money to my cash app card from my direct express card. on how to link all the way to the end and I just couldn’t get it and she still had the patience to go over it again and again. I have a learning disability regarding my comprehension ever since I was in school. It’s embarrassing. A lot of representatives (not direct express) when I call & need help I don’t get it right away and ask again and sometimes they lose their patience( I can hear it in their voice) then I feel uncomfortable and just lie and tell them I’m all set . II just wanna let you know this representative and made me feel so comfortable to ask questions sometimes over again and again , until I really understand how to do the linking and adding money to my cash app . Unfortunately I don’t have her name so I can tell her thank you so much. Hopefully this review go to someone and they read it. And I can tell them to keep up the good work. Have a great day. I wish their were more representatives like her. There are a lot of people out there that just don’t understand as quick as everybody else Thanks direct express!

I do not think direct express has any right to set the limits on how much of my social security I can withdraw at a time it is my money and where and when I wish to use it and how much or often is my choice and my right to my government pay check. If I wish to set limits for my personal security reasons I should be the one to set them. And having to go and withdraw my social security and move it to a card without restrictions is a hassle and it’s the only way I can do what I need to do each month because direct express sets dumb limits. If I want to buy something online I should be able to if I want to restrict certain abilities I should be able to slide online card purchases off or on and or cash withdrawl limits independently from within the app. All I can do is set off or on and I should be able to set international transactions on or off as well. These lack of features and restrictions is why I have it 2 stars. It’s not the gov business or direct expresses business to tell me how and when or where I can spend my money. Not being able to buy games from Xbox is an anoying issues now I have to go out just to buy a microsoft gift card just to purchase a online game from Xbox store. And not being able to load money onto the card is also a issue sometimes it’s easier if I had this feature then I’d have no need to use a secondary option like cash app.

It’s easy to use and great layout and it’s so easy to sign back into your account when you get a new device. Direct Express is the best card and app when it comes to debit cards and purpose and points of view. I love how they are so people specific instead of apart of the economic social normal way of life. It’s the best way to think, see and the only thing you have to worry about is keeping to your own way and loving your life. Politics are not for forcing people to do act and say the same things you do. Politics are for doing things for other people and the world and your life getting something done making money making a living forming a nation with opinions and spreading it around to continue circulation of people life and social stuff to help the president and the White House do their stuff for the country and doing things for yourself with your own opinions and helping the president with sociologistics. Anyway Direct Express is the best app and card for all that stuff and it’s definitely for the people (:

I think this app was pretty straight forward but I moved my benefits to the providers debit card because I wanted access to my check faster there is nothing wrong with this app in fact if you withdrew to much it probably wouldn’t never go negative to much because there is security features that don’t let a person do that so it’s ok if your in a fixed income or you need something to get your kid or something on earning their own money or someone with a disability or however you want to put it. I just wish they gave you more I mean as of 2023 they give you $914 I mean I pay rent out of that and my cellular and then by the time that’s said and done I only have $200 so people are sort of taking advantage of my check that I got into certain situations and I hope the government fixes that in a couple of years because it’s not quite fair for an individual to have nothing!! They do have opportunities to make money while in SSI but it’s not enough! (They take a cut out out of that after making a certain dollar amount);but the overall app is smooth when you get paid on the 1st it’s always there so can’t really complain…they do have times when their service is down for maintenance etc and that can be frustrating but I don’t think any of that impacted my moves with money on my actual account; just couldn’t see it for a while. Other than that half decent app(everything you buy is on display) so not bad!!