DS cam 4+

Synology Inc.

    • 3.2 • 88 Ratings
    • Free



You must own a Synology NAS or NVR to run this app, and be running the latest Surveillance Station 8.2 to get the complete set of features.

DS cam makes it possible to monitor and receive alert notifications from all your surveillance cameras set up on a Synology DiskStation. Smart features such as PTZ, patrols or lens control allow for perfect control of your cameras in real time, while advanced filters make it easy to pinpoint any specific event from large lists of recordings. You can even perform all essential management tasks, from disabling a camera to unlocking and deleting a snapshot.

Find all detailed features about the app on our website:
www.synology.com > Surveillance > Mobile App > Specifications

What’s New

Version 5.5.0

New features (Surveillance Station 9.0)

1. Added support for the display of text watermarks on live camera feeds.
2. Added support for Privacy Masking to cover sensitive regions while in camera view.
3. Added support for DVA license plate notification.
4. Added support for recording encryption to increase data security.

Fixed Issues

1. Fixed the issue where specific cameras are unable to play streams when in live view.
2. Fixed the issue where video info cannot be displayed correctly on small screen devices.
3. Minor bug fixes.

Limitation (Surveillance Station 9.0)

1. Unable to show C2 recordings in the Recordings tab. To view C2 recordings, go to Surveillance Station or C2 Surveillance Portal. (https://sy.to/c2svs)

Ratings and Reviews

3.2 out of 5
88 Ratings

88 Ratings

friends1207 ,

Great app, recent updates broke things?

This is a great app for the most part, but some of the recent updates( as a couple months), made it so I am running into app issues.
The 1st major issue I am having is that audio doesn’t load half the time. I need to keep on relaunching the app and sometimes the audio feed would load. This happens on all cameras local to nvr and remote. This happens with and without Bluetooth devices connected to my iPhone.
Another issue I am running into is if the feed is buffering, it is hard to close the app. I have a iPhone 12 that doesn’t have a physical home button, and you need to swipe up to close apps… for some reason the app locks me out of the ability to swipe to close until the feed buffers. I end up trying to swipe up for 30 seconds or so until it registers.
I would be happy to provide diagnostic data with developers, please take a look at this issue

Developer Response ,

Dear User, would you please submit a support ticket to https://sy.to/support2svs so that our engineer can check the environment and assist you with the issue. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. Thank you for the feedback. We will keep working hard to make DS cam better.

Nate586 ,

Good features but usability could improve

I mostly like this app, it can do most of what I would expect, but I always have to hunt for what I’m looking for.
1) Not sure why multi-view and cameras are separate options, seems like they could be combined?
2) In “recordings”, filtering to one camera is 6 steps, seems like this could be done in 2
3) I can’t figure out how to set up smart time lapse
4) I would like alerts like “push notification when motion detected on camera X when not home”, maybe this is possible but I haven’t been able to figure it out

Developer Response ,

Dear User, you can submit a support ticket to https://sy.to/support2svs so that our engineer can assist you with the settings. Thank you for the feedback. We will keep working hard to make DS cam better.

chaosdonkey ,

Overall Great App

Overall I really do enjoy this app and Synology SS. The notification and viewing functions work as expected.
Previously I was on a cloud based camera system. Not to name names, but it got really old having constant subscription ads not to mention the delay in loading live video. Sometimes 60+ seconds and by then the detected event was over.

Problem solved with Synology SS and this app.
Connecting over the LAN or WAN is extremely fast. (assuming you have solid internet service)

The only complaint I have is that I have 4K cameras which require a lot of bandwidth to view. You can specify a secondary stream profile for mobile viewing at a lower resolution which works fantastic for live viewing.
However if you try and replay an event, it replays at the higher recording resolution which is a issue on limited mobile bandwidth.

It would be nice if they would add a streaming transcoder function to lower the resolution when needed on playback.

Or add a option to record video at two different resolutions and allow you to switch between the two.

I know I could lower the recording resolution. But that defeats the purpose of the high resolution cameras if I ever needed the video as evidence.

Developer Response ,

Dear User, thank you for the kindly feedback. Your request has been recorded. We will keep working hard to make DS cam better.

App Privacy

The developer, Synology Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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