Designed to work seamlessly with Amcrest cameras, Amcrest Cloud is a premium cloud service that provides a simple, cost-effective cloud video monitoring system for the home and small business. Amcrest Cloud includes premium features such as cloud storage, advanced camera health checks, motion detection alerts and more!
- Improved start up times
- Improved WiFi setup
- Various bug fixes and improvements
Ratings and ReviewsSee All
It’s okay. :/
Coming from a nice setup and App with Presence (iPhone to iPhone system which we still use and much prefer over the Amcrest), we “upgraded” to Amcrest and has been nothing but a let down.
We hate the main Amcrest View Pro app with a passion. Just so ugly, buggy, motion recording very glitchy/no video thumbnails or events list, and needs a whole complete overhaul BAD.
Luckily, this Amcrest Cloud app is much better and has a easier to navigate interface. We will be using this from now on and deleting the awful Amcrest View Pro app.
Just don’t understand all the crap with Amcrest we have to go through still.
-It a 2K camera but the app limits you to 1080P, so why did I pay for the 2K/3mp camera?
-Buggy live video feed and looses connection often. Also is never full quality (again, app limits it to lower resolution).
-Why did I buy a extra SD card with the camera when I am now forced to use the Cloud service/app making the local SD card recording useless (does not show up in the app)?
Overall, just so so so many issue keeping this from being a nice camera setup. And it seems while their “camera” actually is nice, all of their apps are total garbage. They need to hire a new development team and start from the ground up BAD!
Been trying different Amcrest products for 5 years, still tech issues!
After trying different Amcrest WiFi cameras over the last 5 years, spending $5,000+ on equipment, wasting way too many hrs with the Amcrest help team and troubleshooting issues that now amount into days, I think it’s time recycle all this frustration, patch the 8 holes I will have from removing my camera installs and break up with you Amcrest!
You have continuously let me down with issues such as memory not saving settings, poor video signal quality and my favorite when the power goes out...or just random.. why not they are only security cameras- “cannot find host” and the cameras never reconnect. I have to delete and research for devices and add password per each and save. Honestly, I’m very tolerable but this company and equipment is something you would expect to see being used in the 1990s! Do not waste your money or your time! Stay far away from this company for many years and if they survive, there may be a slight possibility that it’s because the equipment has been re-engineered and improved significantly.
Terrible Customer Serv.
I have 2 of the Amcrest pro HD cameras set up. One of the cameras would not record motion. It was the first camera I set up. It worked great until I installed the second camera. The first camera quit recording. I ensured the channels were different, reset the camera, ensured the programs they recommend were set up correctly on my computer as well as my phone. Reset camera, reset router. Nothing. Only second camera would record. Not a space problem, i delete everything off of the cloud every day. I called customer support, the individual’s tone was as if i had never used an electronic device before. I explained the problem, what I had done to troubleshoot the problem. The individual says, “You need to reset the camera.” I explained, “I just told you that was the last thing i did.” He proceeded to tell me tp reset the router, install the program on my computer, all of the things I told him I accomplished. He then stated, the camera was bad. I disconnected the second camera and everything works great. Not a bad camera, worthless customer service!
With Family Sharing set up, up to six family members can use this app.