Designed to work seamlessly with Amcrest cameras, Amcrest Cloud is a premium cloud service that provides a simple, cost-effective cloud video monitoring system for the home and small business. Amcrest Cloud includes premium features such as cloud storage, advanced camera health checks, motion detection alerts and more!
• Fixed motion event display in the cameras view
• Fixed download for events
Ratings and ReviewsSee All
Cameras and equipment awesome
I have their cameras there POE adapters and their network video recorder and all this equipment works seamlessly together remotely or on site I just love their stuff. And as for having to reboot any of the equipment that I may need, I found I could get one of those cheap Christmas light timers and put it on whatever you want, set it for 15 minutes or a half hour to shut off and then it turns back on. That’s what reboots my equipment and works great. I’m in a wheelchair and some equipment is in my shop so it’s easier to use one of those. Other stuff I control via Alexa.
Been trying different Amcrest products for 5 years, still tech issues!
After trying different Amcrest WiFi cameras over the last 5 years, spending $5,000+ on equipment, wasting way too many hrs with the Amcrest help team and troubleshooting issues that now amount into days, I think it’s time recycle all this frustration, patch the 8 holes I will have from removing my camera installs and break up with you Amcrest!
You have continuously let me down with issues such as memory not saving settings, poor video signal quality and my favorite when the power goes out...or just random.. why not they are only security cameras- “cannot find host” and the cameras never reconnect. I have to delete and research for devices and add password per each and save. Honestly, I’m very tolerable but this company and equipment is something you would expect to see being used in the 1990s! Do not waste your money or your time! Stay far away from this company for many years and if they survive, there may be a slight possibility that it’s because the equipment has been re-engineered and improved significantly.
Developer Response ,
I'm the product manager and would love to hear your negative experience so we can make this better for everyone going forward. I want to understand how much of a problem you have with Amcrest Cloud which you are reviewing or the hardware itself. I know you are just ranting at this time and the last thing you want to do is respond but I would love to hear from you: email@example.com
Terrible Customer Serv.
I have 2 of the Amcrest pro HD cameras set up. One of the cameras would not record motion. It was the first camera I set up. It worked great until I installed the second camera. The first camera quit recording. I ensured the channels were different, reset the camera, ensured the programs they recommend were set up correctly on my computer as well as my phone. Reset camera, reset router. Nothing. Only second camera would record. Not a space problem, i delete everything off of the cloud every day. I called customer support, the individual’s tone was as if i had never used an electronic device before. I explained the problem, what I had done to troubleshoot the problem. The individual says, “You need to reset the camera.” I explained, “I just told you that was the last thing i did.” He proceeded to tell me tp reset the router, install the program on my computer, all of the things I told him I accomplished. He then stated, the camera was bad. I disconnected the second camera and everything works great. Not a bad camera, worthless customer service!
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- Amcrest Technologies LLC
- 24.3 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11 or later and a Mac with Apple M1 chip.
English, Italian, Spanish
- Age Rating
- © 2015 Amcrest Technologies LLC
With Family Sharing set up, up to six family members can use this app.