Mozilla VPN - Secure & Private 4+

Used to be great...

I first purchased and downloaded the Mozilla VPN app over a year ago and for the first few months it worked great. However after an iOs update last month the VPN began disconnecting on its own as others have noted. Worst part is that no notification is given that the VPN has disconnected so you have to check it frequently to see if it is still connected. Keeping the app open worked for a while to keep it connected but now even that doesn’t prevent the VPN from disconnecting on its own. I contacted Mozilla support and they had me uninstall and re-download the app but that didn’t work. They then had me send them my VPN logs. They finally came back and just told me they don’t have a solution and offered to give me a refund. It seems they have just given up on fixing this issue. It works great on my laptop though...but not on my iPhone. I guess i will need to find a more stable VPN provider.

Reported Mozilla to government

Mozilla contracts out vpn services. And One of its vpn severs in America routed the traffic to China. (Mozilla has no china vpn servers) . I discovered the Mozilla vpn server was actually a China owned server in America. Only reason i found out is because I knew Yahoo ended business in China. And while using American vpn locations I got a yahoo error message page that said I can no longer access yahoo and that yahoo was no longer in China. But I was using a u.s to u.s connection. Upon investigation, I learned exactly where the China Mozilla server was in America and I learned that China still had a cute China name for it ( in Chinese) . All because it didn't have the right settings. It routed my traffic through China . And if Mozilla replies that all of the traffic is encrypted then why is Microsoft discontinuing support for older computers (without the NSA cpu instructions) . Some experts say the encryption is broken
Edit : the screenshot was sent to the NSA.

Developer Response ,

Hi there, thank you for reporting this behaviour! We are sorry that the bar is taking up too much space and will gladly share your feedback. In order to understand the problem better, it would be helpful to get a screenshot of the app on your device, showing what part of the screen it blocks. You can gladly share it with with our support team via the app or log a ticket here https://mzl.la/3tD5WUo - thank you so much!

Good, with some flaws

Love most of the app. My only problems are speed and the difficulty to keep it up all the time.

Running speed tests (wifi) my speed plummets from about 600 Mb/s to about 50 Mb/s when I turn the VPN on, which isn’t too bad, but if that ratio is true for slower connections, that would be problematic.

The bigger problem is that the VPN turns off after a certain amount of time, and I have to manually turn it back on. I haven’t figured out a trigger for the VPN turning off, but I feel that I shouldn’t have to always nudge it to be sure that i’m protected and private.