Mozilla VPN - Secure & Private

Name: Mozilla VPN - Secure & Private
Rating: 3.4 (465 reviews)
Author: Mozilla

Fast. Secure. Ultra-private.

Free · In‑App Purchases

465 Ratings
Ages

4+
Years
Category

Utilities
Developer

Mozilla
Language

EN
English
Size

79
MB

Switch on privacy with Mozilla VPN. Simplicity and powerful privacy combine to give you peace of mind online. For more than 20 years, Mozilla has a track record of putting privacy back in the people’s hands, guided by our mission to build a better and healthier internet for everyone, everywhere. Enjoy a faster and safer internet experience with encrypted internet access, fast connection speed and an intuitive user experience. SECURE CONNECTIONS WITH WIREGUARD® PROTOCOL Our strong VPN secures your internet connection using the next-generation WireGuard® protocol that keeps your online activity private on any network safe from hackers, your ISP, and other prying eyes. YOUR PRIVACY IS OUR PRIORITY We never log, track, or share your network data. FAST VPN, WITH INDUSTRY LEADING SPEEDS Whether you’re browsing, shopping, streaming or using gaming apps – do it all quickly using our network of more than 500 servers distributed across more than 30 countries around the world. EXTRA PRIVACY PROTECTIONS TO SERVICE YOU When you are connected to the Mozilla VPN, you can choose to route your traffic via two different locations - called multi-hop - and add ad, ad trackers and malware protections. Peace of mind with a click of a button CHOOSE A SUBSCRIPTION PLAN THAT WORKS FOR YOU Mozilla VPN offers a monthly plan, and a 12-month plan (Save 50% off the monthly plan — our BEST DEAL) All of our plans include: • Option to connect up to 5 devices with your subscription • 500+ servers in 30+ countries • No bandwidth restrictions • No logging of your network activity • Multi-hop support • Customization options to add ad blockers, ad trackers and malware protections. • 30-day money-back guarantee Privacy Policy: https://www.mozilla.org/privacy/mozilla-vpn/ Mozilla’s Mission: https://www.mozilla.org/mission/

Ratings & Reviews

3.4

out of 5

465 Ratings

Used to be great...
03/27/2021

cozyfrog
I first purchased and downloaded the Mozilla VPN app over a year ago and for the first few months it worked great. However after an iOs update last month the VPN began disconnecting on its own as others have noted. Worst part is that no notification is given that the VPN has disconnected so you have to check it frequently to see if it is still connected. Keeping the app open worked for a while to keep it connected but now even that doesn’t prevent the VPN from disconnecting on its own. I contacted Mozilla support and they had me uninstall and re-download the app but that didn’t work. They then had me send them my VPN logs. They finally came back and just told me they don’t have a solution and offered to give me a refund. It seems they have just given up on fixing this issue. It works great on my laptop though...but not on my iPhone. I guess i will need to find a more stable VPN provider.
Used to be great...
03/27/2021

cozyfrog

I first purchased and downloaded the Mozilla VPN app over a year ago and for the first few months it worked great. However after an iOs update last month the VPN began disconnecting on its own as others have noted. Worst part is that no notification is given that the VPN has disconnected so you have to check it frequently to see if it is still connected. Keeping the app open worked for a while to keep it connected but now even that doesn’t prevent the VPN from disconnecting on its own. I contacted Mozilla support and they had me uninstall and re-download the app but that didn’t work. They then had me send them my VPN logs. They finally came back and just told me they don’t have a solution and offered to give me a refund. It seems they have just given up on fixing this issue. It works great on my laptop though...but not on my iPhone. I guess i will need to find a more stable VPN provider.
Reported Mozilla to government
02/18/2024

Olives and oil
Mozilla contracts out vpn services. And One of its vpn severs in America routed the traffic to China. (Mozilla has no china vpn servers) . I discovered the Mozilla vpn server was actually a China owned server in America. Only reason i found out is because I knew Yahoo ended business in China. And while using American vpn locations I got a yahoo error message page that said I can no longer access yahoo and that yahoo was no longer in China. But I was using a u.s to u.s connection. Upon investigation, I learned exactly where the China Mozilla server was in America and I learned that China still had a cute China name for it ( in Chinese) . All because it didn't have the right settings. It routed my traffic through China . And if Mozilla replies that all of the traffic is encrypted then why is Microsoft discontinuing support for older computers (without the NSA cpu instructions) . Some experts say the encryption is brokenEdit : the screenshot was sent to the NSA.

Developer Response
Hi there, thank you for reporting this behaviour! We are sorry that the bar is taking up too much space and will gladly share your feedback. In order to understand the problem better, it would be helpful to get a screenshot of the app on your device, showing what part of the screen it blocks. You can gladly share it with with our support team via the app or log a ticket here https://mzl.la/3tD5WUo - thank you so much!
Reported Mozilla to government
02/18/2024

Olives and oil

Mozilla contracts out vpn services. And One of its vpn severs in America routed the traffic to China. (Mozilla has no china vpn servers) . I discovered the Mozilla vpn server was actually a China owned server in America. Only reason i found out is because I knew Yahoo ended business in China. And while using American vpn locations I got a yahoo error message page that said I can no longer access yahoo and that yahoo was no longer in China. But I was using a u.s to u.s connection. Upon investigation, I learned exactly where the China Mozilla server was in America and I learned that China still had a cute China name for it ( in Chinese) . All because it didn't have the right settings. It routed my traffic through China . And if Mozilla replies that all of the traffic is encrypted then why is Microsoft discontinuing support for older computers (without the NSA cpu instructions) . Some experts say the encryption is brokenEdit : the screenshot was sent to the NSA.
Developer Response 11/10/2022
Hi there, thank you for reporting this behaviour! We are sorry that the bar is taking up too much space and will gladly share your feedback. In order to understand the problem better, it would be helpful to get a screenshot of the app on your device, showing what part of the screen it blocks. You can gladly share it with with our support team via the app or log a ticket here https://mzl.la/3tD5WUo - thank you so much!
Mozilla respects their users.
12/19/2022

CombinedTurtle
Most software companies these days throw users into the fire and provide a few web pages they can read to try and extinguish themselves, but Mozilla clearly spent a lot of time making their VPN a clear and understandable app that also provides advanced functionality. Additionally, I can tell the development team is constantly assessing user feedback and rapidly iterating based on it. I submitted a survey recently that mentioned it would be convenient on desktop to not need a browser to sign in, and seemingly someone actually read that and changed it so good on ya Mozilla. Paid or free, Mozilla products are always worth it.

Developer Response
Hey there, thanks for the great review! We really appreciate your input and our users feedback is important to keep improving the app. We are always collecting and forwarding feature requests, so don't hesitate to contact our support again, if anything else comes to our mind!
Mozilla respects their users.
12/19/2022

CombinedTurtle

Most software companies these days throw users into the fire and provide a few web pages they can read to try and extinguish themselves, but Mozilla clearly spent a lot of time making their VPN a clear and understandable app that also provides advanced functionality. Additionally, I can tell the development team is constantly assessing user feedback and rapidly iterating based on it. I submitted a survey recently that mentioned it would be convenient on desktop to not need a browser to sign in, and seemingly someone actually read that and changed it so good on ya Mozilla. Paid or free, Mozilla products are always worth it.
Developer Response 12/21/2022
Hey there, thanks for the great review! We really appreciate your input and our users feedback is important to keep improving the app. We are always collecting and forwarding feature requests, so don't hesitate to contact our support again, if anything else comes to our mind!
Major Headache
12/08/2024

Ace22ace
This app must be sponsored by Bauer Pharmaceuticals so they can sell more Aspirin, because every time I use it I get a major headache. Sometimes I can’t get the on/off switch to slide to the on position, sometimes I can but it slides back to the off position after two seconds with no explanation, and sometimes it stays on but won’t connect to a server after trying for several minutes. Occasionally it works, but rarely on the first try. Sometimes it refuses to turn off when you try to turn it off, such as when you realize that it’s preventing you from accessing the splash page on the hotel’s WiFi, and you have to reset the iPad to force it off. And what the heck is up with the all the storage space it eats up? I just checked on my iPad and the app had taken up over a half GB of “Documents & Data” storage. No way to flush it out except to uninstall and reinstall.

Developer Response
Thanks for sharing your review of our app! It sounds like a few things are mentioned here, so we’d be glad to follow up with you via email to make sure we answer each of your questions. Please send a quick note at https://bit.ly/3CPbfYb and we’ll get back to you as soon as we can. We’ll be looking out for your message!
Major Headache
12/08/2024

Ace22ace

This app must be sponsored by Bauer Pharmaceuticals so they can sell more Aspirin, because every time I use it I get a major headache. Sometimes I can’t get the on/off switch to slide to the on position, sometimes I can but it slides back to the off position after two seconds with no explanation, and sometimes it stays on but won’t connect to a server after trying for several minutes. Occasionally it works, but rarely on the first try. Sometimes it refuses to turn off when you try to turn it off, such as when you realize that it’s preventing you from accessing the splash page on the hotel’s WiFi, and you have to reset the iPad to force it off. And what the heck is up with the all the storage space it eats up? I just checked on my iPad and the app had taken up over a half GB of “Documents & Data” storage. No way to flush it out except to uninstall and reinstall.
Developer Response 12/11/2024
Thanks for sharing your review of our app! It sounds like a few things are mentioned here, so we’d be glad to follow up with you via email to make sure we answer each of your questions. Please send a quick note at https://bit.ly/3CPbfYb and we’ll get back to you as soon as we can. We’ll be looking out for your message!