Descartes Mobile

Name: Descartes Mobile
Rating: 2.2 (204 reviews)
Author: The Descartes Systems Group

Business

Free · Designed for iPad

204 Ratings
Ages

4+
Years
Category

Business
Developer

The Descartes Systems Group
Size

108.6
MB

Descartes Mobile extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery. Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t. If an item is damaged or refused, the reason can be recorded and photographs taken. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions. Additionally, MobileLink Delivery may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies. And while Descartes Mobile is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

Ratings & Reviews

2.2

out of 5

204 Ratings

Need Improvement
01/23/2024

BossUnlimited
The app alone is ok but can use improvement to benefit the user. The camera caption is fixed at a zoomed-in position and there is no option to adjust camera. You have to stand back to get the image in full frame. When you take the photo in landscape view it zooms in even more and there is no way to change it. This was not the case a few months ago but someone thought this change was important. Taking photos upon completion of the installation and delivery is the most important part of using the app.
Need Improvement
01/23/2024

BossUnlimited

The app alone is ok but can use improvement to benefit the user. The camera caption is fixed at a zoomed-in position and there is no option to adjust camera. You have to stand back to get the image in full frame. When you take the photo in landscape view it zooms in even more and there is no way to change it. This was not the case a few months ago but someone thought this change was important. Taking photos upon completion of the installation and delivery is the most important part of using the app.
Latest update issues
12/09/2024

mr.godguy
The most recent update for iPhone does not let me see the route on a map. Been thinking someone would say something before me.As for a suggested improvement….When picking up multiple orders from shipper… It would be helpful to be able to take pictures and make comments about the condition of materials of individual orders at pickup. I deliver building materials and I need the ability to show that I didn’t cause damages to material. For instance, broken drywall, ripped open concrete bags, lumber with forklift gouges. Of course, I guess the shipper would have to request that function be turned on and they may not want that.
Latest update issues
12/09/2024

mr.godguy

The most recent update for iPhone does not let me see the route on a map. Been thinking someone would say something before me.As for a suggested improvement….When picking up multiple orders from shipper… It would be helpful to be able to take pictures and make comments about the condition of materials of individual orders at pickup. I deliver building materials and I need the ability to show that I didn’t cause damages to material. For instance, broken drywall, ripped open concrete bags, lumber with forklift gouges. Of course, I guess the shipper would have to request that function be turned on and they may not want that.
Some suggestions
12/14/2022

crisofur
Need a fix for Apple version to allow adjustment of the orientation of a picture. I have to hold my IPhone in landscape position to get a portrait orientation. Also suggest a feature to allow drivers to email themselves a summary of the trip at the end for payroll purposes . Drivers often have to keep such records manually to make sure they get paid properly. The summary should include the trip number, miles, stop information-name & location and number of stops, any pay notes entered. Obviously It doesn’t need anything confidential like BOL images or proprietary customer info.
Some suggestions
12/14/2022

crisofur

Need a fix for Apple version to allow adjustment of the orientation of a picture. I have to hold my IPhone in landscape position to get a portrait orientation. Also suggest a feature to allow drivers to email themselves a summary of the trip at the end for payroll purposes . Drivers often have to keep such records manually to make sure they get paid properly. The summary should include the trip number, miles, stop information-name & location and number of stops, any pay notes entered. Obviously It doesn’t need anything confidential like BOL images or proprietary customer info.
Decent.
03/30/2023

paydoe home depot
The app is in a much better state. Rather than a year ago. It’s just harder for live updates when you are communicating with your dispatch and you upload a cord specifically it does not show up immediately on the order that’s usually the only problems I have with it and also the app has coloring issues and you don’t know when you can or cannot take a picture at times I feel like a update every 2 weeks will be necessary just for performance purposes.
Decent.
03/30/2023

paydoe home depot

The app is in a much better state. Rather than a year ago. It’s just harder for live updates when you are communicating with your dispatch and you upload a cord specifically it does not show up immediately on the order that’s usually the only problems I have with it and also the app has coloring issues and you don’t know when you can or cannot take a picture at times I feel like a update every 2 weeks will be necessary just for performance purposes.

Enhancements & Bug Fixes

Version 26.01.10

Mar 2

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics