I have been waiting for some type of update since Jan 2017. The app does not allow you to complete competitions, so once you have done 5 it won’t allow you to do any more . Basically that makes the competition feature useless. The app also must use a time zone in Asia because it doesn’t track your daily jumps in your own zone. So if you jump at 8:00 am and again at 8:00 pm. , your jumps are calculated on different days . I have email the developer 3 times. First time I got a response, but their fix it ideas didn’t work. The second two emails were ignored . Personally I would not buy the rope again just based on the companies lack of customer support

Using this app to track my jumps with the smart rope. First issue, the app has a hard time keeping count when you exit out of it. For example, if you want to keep pandora open instead of the app, when you go to check your jumps, it’s sometimes wrong. I’ve experienced multiple times, my jumps being counted on the wrong day when I do jumps at different times during the day. It’s like you can only jump one time or something... also, multiple times, the rope has slipped out of my hand because it’s plastic and has no grips, every time, the counter has started over at zero!!! Every time this has happened, my previous jumps prior to the rope dropping are not accounted for. I like the offline feature, when it works. A few times when some of the issues above happened, I would get a message saying my jumps were counted offline and can be added. Right now, my biggest issues seems to be that my dates are not in sync. I just finished jumping and my jumps are listed under yesterday??? Overall, when the app works, it’s great. When it doesn’t, it’s more frustrating than just counting in your head.

The app is beautifully designed and does the job well.It would be better if backwards jumping was accommodated. Also, the workout data is appropriately entered as "Active Energy" in HealthKit. However, the data should also be entered in HealthKit as "Workouts" in the "Mixed Metabolic Cardio Training" category. The "workouts" section allows calories burned to be entered, and some apps import "Active Energy" but others import "Workouts", and some even import both. Not recording the data as an actual workout in HealthKit is a bit counterproductive.Those two matters aside, the app and device do their job well, it's a worthwhile purchase that I easily recommend.

I don’t understand where the developer is on this one. Old version was way better. Gone is my multi-year jump history. Gone is the ability to take a small break without the count resetting. I generally do 5-7,000 jumps at a time and like to take small breaks. With this version of the app, after about 10 seconds of inactivity it resets to 0. So frustrating. They came out with SmartRope app and tried to get people to move over to that one. Tried it but had the same issue with resetting to zero so went back to the previous version of this app. They did it again. Why?Not even the graphics are as good, but if it were only a cosmetic fix it would be acceptable. Please have a setting that lets the user have the experience of the previous version. Bring back my historical data. Please fix it.The app also doesn’t turn off the screen auto lock so if the user doesn’t change the screen auto lock setting to never the screen goes dim then eventually turns off.