We have loved buffalo wings for a long time but they have to be perfect. No soggy skin but crispy and the sauce must be a combination of savory and the right amount of heat. The place we used to go to the owner’s retired and kids took over. Never the same. We try not to order wings during peak times because they don’t get cooked to crispy because they are in a time frame to get these orders out however when we do order they are the best. This is the first time I’ve felt compelled to write a review and I should have done it sooner. When a great job is done they deserve to hear about it. I talked to the manager to tell him personally how I felt about him and his staff’s performance. He said his name was Eric. It maybe a small thing but I had to do it. Kudos to them and thank you for an awesome meal. Sincerely, Rebecca Elliott

I recently used the Buffalo Wild Wings app and unfortunately had a difficult user experience. One major issue I encountered was that items were being taken off my cart without any explanation. For example, when I added wings to my cart, they would be removed when I selected a specific sauce. It was only when I removed or changed the sauce that the wings stayed in my cart. This made the ordering process frustrating and confusing.Additionally, I noticed certain customizations are missing for some of the items. For example, there were no options to select all drums or flats, or add extra sauce to my order. This was disappointing as these are options I would normally expect to see when placing an order.Overall, while I appreciate the convenience of using the Buffalo Wild Wings app, the user experience could definitely be improved. I hope these issues are addressed in the future to make the ordering process smoother and more enjoyable for customers.

They make it more complex then it should be and this is coming from somebody who never has trouble with apps. It’s not as as easy as picking your items and going to checkout. They give you the option to goto checkout but it doesn’t take you there when you click on checkout so your stuck at a window looking at what you want to order but can’t. Also on Tuesday when they have specials you can’t order from the regular menu to get the “bogo” they won’t deduct the price! No they have a special window you click on if you want to take advantage of the special so it’s difficult to mix and match if that’s what you want to do because it won’t give you the accurate cost. The fact I’ve took the time to write this should let you know how dissatisfied I am with this app. I literally said you know what I don’t what BW3’s anymore based on how confusing it was to order from.

This app is fine although the rewards section could use some help. But where this app (and the full website) lacks is the ability to make notes or options. If you want your wings crispy? Well done? Extra wet? Forget it. The only option is to place the order then call the restaurant to let them know you did an online order and needed to make a note of one item. If your BWW is like any of the ones near we’re I live you’ll be on hold almost 10 minutes because they’re so busy they answer the phone, then place you on hold so they can handle the other calls coming in. I enjoy the convenience of placing orders online and I’m sure the staff enjoys not having to talk to someone so please bring the option to add notes or even make the options as clickable. I know the restaurants have stickers of each option so use the sticker options to limit what a person can customize so it doesn’t get too crazy.