Screenshots

Description

At Navien, we make products that enhance comfort. Same goes for our newly designed NavieLink™ app.

Control your NPE series condensing tankless water heaters, NCB series combi-boilers, NHB series boilers all in one place. And get alerts on your iPhone or iPad anywhere in the world.



NPE series tankless water heaters

NPE-A series condensing tankless water heaters with ComfortFlow technology.

- Activate your recirculation pump while on your way home or wirelessly from any room in your house. (Requires HotButton™ on demand kit)

- Schedule your integrated recirculation pump by day and hour for ultimate comfort.

- Turn your unit on and off.

- Set your Domestic Hot Water (DHW) temperature remotely.

- Monitor 3 channels of 8 units cascaded together.

- Push diagnostic error code notification.

- Total operating hours.

- See live unit status:
- Error code notification / status.
- Current Gas Usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Inlet Water Temperature.
- Percentage of Heating Capacity.

- Energy Management Software by day and month:
- Gas Usage­.
- DHW Usage Time.
- Total On Demand Usage.



NPE-S series condensing tankless water heaters.

- Turn your unit on and off.

- Set your Domestic Hot Water (DHW) temperature remotely.

- Monitor 3 channels of 8 units cascaded together.

- Push diagnostic error code notification.

- Total operating hours.

- See live unit status:
- Error code notification / status.
- Current Gas Usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Inlet Water Temperature.
- Percentage of Heating Capacity.

- Energy Management Software by day and month:
- Gas Usage­.
- DHW Usage Time.



NCB series condensing Combi-Boiler.

- Turn your unit on and off.

- Set your Domestic Hot Water (DHW) temperature remotely.

- Set your space heating system temperature remotely.

- Monitor 3 channels of up to 8 units cascaded together.

- Push diagnostic error code notification.

- Total operating hours.

- See live unit status:
- Error code notification / status.
- Current gas usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Space Heating System set Temperature.
- Space Heating System Supply Temperature.
- Space Heating System Return Temperature.
- Percentage of Heating Capacity.

- Energy Management Software by day and month:
­- Gas Usage­.
- DHW Usage Time.
- Space Heating System Usage Time.
- Max Outdoor Temperature.
- Minimum Outdoor Temperature.



NHB series Condensing Boiler.

- Turn your unit on and off.

- Set your space heating system temperature remotely.

- Monitor 3 channels of up to 8 units cascaded together.

- Push diagnostic error code notification.

- Total operating hours.

- See live unit status:
- Error Code Notification / Status.
- Current Gas Usage.
- Space Heating System set Temperature.
- Space Heating System Supply Temperature.
- Space Heating System Return Temperature.
- Percentage of Heating Capacity.
- Total Operating Time.

- Energy Management Software by day and month:
- Gas Usage­.
- Space Heating System Usage Time.
- Max Outdoor Temperature.
- Minimum Outdoor Temperature.



Some features require a working Internet connection, Wi-Fi and/or Bluetooth.

To learn more about our products, go to Navien.com

What’s New

Version 1.8.0

[What’s New]
-EMS graph improvement

Ratings and Reviews

2.0 out of 5
58 Ratings

58 Ratings

Techie 99 ,

Problem with daylight time change

This fall it happen again that the iPhone app provided the wrong time to my tankless water heater recirculation so schedule was off by an hour. Same thing happen in spring when switched to daylight time. A few days before the fall change the recirculation came on an hour late. I called customer service and was told to get a plumber to look at. I told the agent it is the app and wanted to speak with a supervisor. After a few minutes the agent came back and informed me to do “Change NaviLink Information “ under “Setting”. This worked. I was told that the app was developed in Korea and that is where the time server resides. Probably they don’t have daylight saving in that country and manually have to change the time.

Another issue with the recirculation schedule that if I select “Disable” the recirculation runs continuously. Sometimes I want to temporarily stop it when will not need. The function does not do this.

The app ready needs fixing and more support by Navien.

ssgauntt ,

NaviLink controlling 240A

This app is the interface to my navilink wifi controller I purchased to control my 2019 Navien 240A water heater. Easy to install and works well. I was hesitant due to the numerous poor reviews, but my experience was very positive. The UI on this app isn’t the most intuitive, but it’s very usable and I like to scheduling interface to control the internal recirculating pump in this tankless water heater. I can control, using 10 minute increments, exactly when my pump activated and deactivated. I can also use the enable/disable button on schedule like the “hot button” feature. By default pump runs 24x7, so if I disable my schedule the pump immediately activates. When I enable my schedule, pump resumes execution per schedule. I am able to control my unit when I’m on my local WiFi, or from anywhere I have I internet connection. I’ve never had any connection issue in 1st month of use. I’ve monitored my unit and it responds exactly to the commands issued from this app, including schedule. The data points don’t seem very helpful as of yet, but the remote control via smart phone is super convenient. Using navilink or the hard wired remote are the only ways to schedule recirculation, unfortunately can’t be done from units control panel. For those having issues using navilink for scheduling, more than likely you don’t have a supported control panel, check Navien site for details.

JeffPeck ,

Wildly inaccurate

The app data is wildly inaccurate and should not be used to measure the efficiency of the unit, either historical or real time. For example, the app indicates that my two new NPE-A’s have used 5,500 gallons of propane (730 ft3) and 48 gallons of water over the same period. That would seem to violate the laws of thermodynamics, and should not be believed. Further, the data labels in the graphs themselves are useless and correspond to incorrect units of measurement (water “count”? Do they mean gallons?) The only justification for using the app at all is the ability to turn off/on the recirculating pump, or to set an off/on schedule. However, once you set a schedule, you will be unable to delete it.

These are not difficult things to fix from an app-development point of view, and the fact that these showstopper problems persist indicates that Navien is not motivated to develop or maintain the remote management functionality. This is a problem, as it’s very costly to purchase the router and to have it installed. They seem to be misleading the customers into thinking that A) the remote management functionality is robust, professional, and actionable, and B) that they are developing, improving, and maintaining the technology.

It doesn’t look like they are to me.

Information

Seller
KYUNGDONG NETWORK CO.,LTD.
Size
22.5 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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