ABOUT IMOU LIFE
Imou Life App is specially created for Imou cameras, doorbells, sensors, NVR and other smart IoT products, committed to creating a secure, simple, and smart life for everyone.
HIGHLIGHTED FEATURES
[Remote View and Control]
- Watch live view or recorded playback from anywhere
- Real-time communication via two-way talk
- Turn on the built-siren or spotlight to warn off intruders
[Intelligent Alert]
- Get instant alerts whenever something happens
- Avoid false alert with AI human detection
- Set alert schedule
[Security Guarantee]
- Emphasize user privacy and comply with GDPR regulations
- Encrypted audio and video transmission
- Store the video to the cloud, so you can view it even if your device is lost
[Easy Sharing]
- Share device access to your friends and relatives
- Custom share permissions
- Share video clips and happy moments
Basic:
Imou Protect Basic Monthly (1 camera) Monthly $3.49
Imou Protect Basic Annual (1 camera) Yearly $34.99
Imou Protect Basic Monthly (2 cameras) Monthly $6.49
Imou Protect Basic Annual (2 cameras) Yearly $64.99
Imou Protect Basic Monthly (3 cameras) Monthly $9.29
Imou Protect Basic Annual (3 cameras) Yearly $92.99
Plus:
Imou Protect Plus Monthly (1 camera) Monthly $6.99
Imou Protect Plus Annual (1 camera) Yearly $69.99
Imou Protect Plus Monthly (2 cameras) Monthly $11.99
Imou Protect Plus Annual (2 cameras) Yearly $119.99
Imou Protect Plus Monthly (3 cameras) Monthly $16.99
Imou Protect Plus Annual (3 cameras) Yearly $169.99
When subscription services are contracted with recurrence, the renewal shall be performed automatically, unless automatic renewal is deactivated at least 24 hours before the end of the current subscription period. The same amount will be automatically charged to your iTunes account to renew your subscription 24 hours before the end of the current subscription period. You can manage your subscriptions or disable auto-renewal by accessing your iTunes account settings after purchase.
Privacy Policy: https://viewweb-ali-sg.oss-ap-southeast-1.aliyuncs.com/webFront/Base_easy4ipbaseapp/cloudStorage/privacyPolicyNew/privacy_policy_US.html
Terms of Use: https://viewweb-ali-sg.oss-ap-southeast-1.aliyuncs.com/webFront/Base_easy4ipbaseapp/cloudStorage/register_privacy_cloudservice_enUS.html
CONTACT US
Address: 13/F Gloucester Tower, The Landmark, 15 Queen's Road Central Central, Hong Kong
Customer Service: service.global@imoulife.com
If you have any questions or suggestions, feel free to contact us! Thank you for your support!
I was very pleased with this app but the last two versions just added more bugs, I’m now unable to playback events without the app crashing, also the event screenshot no longer shows up in the notifications. Please fix ASAP or roll back to the previous version.Besides the bugs the app is great, but I don’t like not being able to view playback locally over WiFi local network directly without going through the internet, which is a lot slower.
Horrible App.
Br'on
Had this app for 1.5 years now. Multiple issues. I purchased a set with 8 cameras and connected them all to the WiFi. There’s no continuous scrolling when looking at the camera history. And it keeps reloading from the beginning every-time I try to scroll to see what happened a couple minutes / seconds later. Within those couple of seconds. Anything can be missed like someone passing by. It gets to be annoying when I’m back from work and find packages missing, and have to view each and every single second of the past 10 hours just so I won’t miss a thing CAUSE THERE IS NO CONTINUOUS SCROLLING. on top of this, throughout the last 1.5 years the app kept logging me out, prevented me from logging in even with the correct login info, as well as giving me the “unable to display” screen when I’m at work. This was especially irritating when I went on vacations and wanted to check my cameras. Save your money and time. You ARE paying for quality and this is exactly like its price. Cheap and useless. Better off paying for a RING or NEST cameras.
HORRIBLE SYSTEM - SPECIALLY APP SUPPORT
businessowner101
The NVR works good the cameras do their job IF you are going to record onto a hard drive what you can access on your own . The horrible experience comes when you download this app and trying to do iCloud and view your live feed. It’s never consistent it will lock you out, there is no customer service especially if you do not live within the Asian and Europe regions. email does not work, chat isn’t available, they don’t have live-support, they don’t have a number to call you. Their WhatsApp is not active. You are pretty much on your own so this app is pointless it does not do its job you cannot be at home and see your cameras at your business because this app is very inconsistent. The help and support is nonexistent.If you still choose to use it good luck cause you’re going to need it!
App Upgrades have made this impossible to use as intended
Zig Zeigler
IMOU LIfe camera is really great and at one point I could record daily 24 hour non-stop sessions of the viewing areas and the video would store on my iPhone, but not anymore! 😠After the last upgrade I am now being asked to give IMOU Permissions to my Photo Library, access it appeared to already have for months since I’ve had the product! The when you press the Setting as the display asks, I goes directly to the iPhone IMOU Setting Screen f which the is no option to provide these permissions! I’m hoping it’s just a glitch that will be fixed shortly, otherwise it’s a useless monitor that is useless for any type of security as advertised! I guess this is probably a push to their subscription service! Luckily their customer support phone numbers appear to be in China, so that’s a long distance call I will not be making. I’ve lost money already if I can’t use the device as I had been since I bought it! A call would probably be futile at this point (sigh)
1、Bug fixes and performance improvements
Version 9.6.2
The developer, Huacheng Network(hk) Technology Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More