Redbubble - Shop original art 12+

PERFECTION !!!!!!

I am in love with this app!!! I don’t even know where to start! The first time I ordered a case, I was accidentally shipped the wrong one and they replaced it for free almost immediately! I then traded my phone (RIP iPhone 6s+) to an Lg after it broke and then got another iPhone during the upgrade and got an iPhone XR and struggled for weeks to find the perfect case and I found one! It’s perfect quality and fits snug as a glove and it’s from my favorite band, which is Queen! I loved it so much that I ordered a set of Queen lyrics stickers and proceeded to put them on my phone case and they are amazing quality! They stayed on through my nieces playing with my phone and they’re so easy to peel off and rearrange! Also, the quality of the packaging is amazing. The customer support is absolutely amazing. I spoke to someone about my phone mishap and they took amazing care of me and didn’t put me on hold for very long and everything was taken care of perfectly! I love the app and would rate it higher if possible but five stars is the limit unfortunately. Albeit the prices are high, but the quality is well worth the price!

i never got my stickers

About two months ago i ordered 4 stickers from this app because i really liked the art and i thought this app was pretty cool. A few weeks ago it dawned on me that my stickers never came in so I started checking the mailbox and i checked my order number and it said it was delivered already but i asked my whole family and no one saw the stickers anywhere. i tried to reach out to redbubble with this cute email “Hi redbubble! I ordered 4 stickers and my order history showed that they were delivered in march 14th but i never got them :( I was really excited because i don’t have a lot of money but I saved up to treat myself. Now i’m sitting here in quarantine a few weeks later stickerless. Its okay i’m not mad at you guys or anything it would just be really great if i could get my stickers that i payed $13 dollars for. I really like this app a lot and i think it’s really cool that artists can create and sell art but it was be even nicer if i could enjoy the art that i bought and admire it daily. my order number was ********if that helps. i checked my mailbox everyday and asked everyone in my house and no one has seen them so i’m pretty sure they didn’t make it to my mail box :( i hope that whoever is reading this is staying healthy and safe! thanks for all your hard work!!! :)” but the email won’t send and i can’t get it through to them!!! i just want my stickers :(

Developer Response ,

Thanks for the feedback! Our Customer Success team will be happy to help you track down your order. Feel free to reach out to them here: rdbl.co/help

Search bar Results are Pathetic

For a shopping app, I have never found a more frustrating, and ill-conceived search function. 1) PROBLEM: When you type in a SPECIFIC name or topic of something you are looking for, the results that comeback are a mix of multiple listings for the same item from different sellers, but they are spread out throughout dozens upon dozens of different listings for different items (some not even remotely related to what the user types in the search bar).
SOLUTION: Group all of the exact same items that are being offered by different sellers all together.
PROBLEM: When you type in a SPECIFIC name of something you are looking for, the results that comeback are a mix. Many are not even closely related to what you type into the search bar.
SOLUTION: Put all of those items that are an EXACT match, as relates to what is entered into the search bar FIRST when providing search results. Next, label a section “SIMILAR RESULTS,” and then however far removed from the actual search inquiry, at least shoppers will know that what they are looking at may air may not be related to what they are looking for. There are thousands upon thousands of apps for shopping sites. They all seem to have programmers that have figured out how to provide the correct results that a user enters into a search bar, so I would suggest it’s not difficult or impossible for Redbubble to do the same.