Are you a Keystone First member? Are you interested in finding out more about the health plans?
Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.
FEATURES
The Keystone First mobile app makes every provider visit easier for Keystone First members:
• ID card — Get access to an electronic copy of your member ID card.
• Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels.
• Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment.
• My Doctors — Get access to your primary care provider (PCP) and your other health care providers.
• Resources — See an overview of the digital and community resources available to you.
• Contact Us — Access a list of important phone numbers for the health plan.
• Available in English and Spanish.
Don’t know what happened! Used to work. Wasn’t great but it was helpful. Especially when I needed a copy of my card…helped me countless times. Just gonna have to figure out how to get one on my phone now. App keeps saying I’m locked out. But I’m fine on the web. I’ve called & ive emailed about it. A shame, it WAS pretty convenient for me. I’m not the only one whose having the identical issue….so it’s clearly an app problem. Oh well…was helpful while it lasted.
Why does this even exist?
nuyghjhv
I downloaded the app and thought great mobile access to my benefits. The only issue is every time I login I get a screen that shows my name and birthday, but then the app errors out. Their customer service keeps hanging up on me so I figured I would leave this review.
Member not found
Niya5234
You have to change your instructions to let everyone know when entering member identification don’t insert the first 3 letters
Does Not Work
QueenNisey
You can download this app but it will do you no good I’m new and I tried to put in my info and it says I’m not found when I clearly registered like less than 10 minutes earlier so my advice is do not download this app they need to do a lot of work to make it work properly
My Health warning sign fixes and added CHIP Module
Version 6.7
The developer, Keystone Family Health Plan, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
