This update bundles versions 16.2 and 16.3 — packed with new features, redesigns and important fixes. NEW FEATURES • Smart Voice Dictation — tap the mic on any Concern, Cause or Correction field and just talk. AI rewrites your words into clean, customer-ready text, fixes false starts and turns spoken codes into the real thing ("P zero three oh one" becomes "P0301"). • Walkaround Dictation — circle the vehicle describing what you see; ARI splits your narration into separate concerns, or fills your inspection checklist and writes the summary for you. • Smart Reminder Suggestions — ARI reads a vehicle's service history and proposes the next reminders, with due dates and mileage prefilled (PRO). • Reminders that notice returns — a reminder marks itself Completed automatically when the customer comes back for the work. • Refer & Earn — invite another shop and you both get 3,000 free credits when they subscribe, with bonuses at your 3rd and 5th referrals. • Customer Intake Links — text a secure one-time link and customers enter their own contact and vehicle details before they arrive. • 360 Payments hosted payment page — clients pay on a secure page with PayPal, Venmo and digital wallets built in, plus one-tap full refunds. • QuickBooks sync you can finally see — plain-language error messages and an amber banner on any invoice that hasn't reached QuickBooks, with one-tap re-sync. • Attach files to inspections, and the OBD Scanner now works with WiFi dongles and finds Bluetooth (BLE) dongles on iPhone and iPad. IMPROVEMENTS • Rebuilt Email Setup — type your email address and ARI recognizes your provider, fills in the server settings and walks you through the app password your provider requires. • Redesigned inspection checklist, templates and editor — big Good/Fair/Poor buttons, progress bar and quick filters, built for one-handed use. • Short links — invoice, estimate, inspection and booking links are now ~45 characters, so a typical text fits in a single SMS. • Clearer Client Portal sharing page, PartsTech part positions carried over automatically, vehicle notes shown on the vehicle card, and a faster appointment calendar. FIXES • Inventory no longer deducts more stock than you invoiced when a record is saved more than once. • Odometer readings no longer vanish from saved invoices and estimates. • Older invoices no longer open with parts missing — and can no longer save a shrunken total. • Client approvals and signatures are no longer overwritten by a later save from the app. • Photo-heavy invoices now email reliably, with PDFs up to 10x smaller — and PDFs made on the web no longer cut off after the first photo. • The Refund button on PayPal payments works, Square POS handoff on Android is fixed, appointment confirmations only send after a successful save, records restored from the Recycle Bin keep their dates, and many more fixes throughout.

This update bundles versions 16.2 and 16.3 — packed with new features, redesigns and important fixes. NEW FEATURES • Smart Voice Dictation — tap the mic on any Concern, Cause or Correction field and just talk. AI rewrites your words into clean, customer-ready text, fixes false starts and turns spoken codes into the real thing ("P zero three oh one" becomes "P0301"). • Walkaround Dictation — circle the vehicle describing what you see; ARI splits your narration into separate concerns, or fills your inspection checklist and writes the summary for you. • Smart Reminder Suggestions — ARI reads a vehicle's service history and proposes the next reminders, with due dates and mileage prefilled (PRO). • Reminders that notice returns — a reminder marks itself Completed automatically when the customer comes back for the work. • Refer & Earn — invite another shop and you both get 3,000 free credits when they subscribe, with bonuses at your 3rd and 5th referrals. • Customer Intake Links — text a secure one-time link and customers enter their own contact and vehicle details before they arrive. • 360 Payments hosted payment page — clients pay on a secure page with PayPal, Venmo and digital wallets built in, plus one-tap full refunds. • QuickBooks sync you can finally see — plain-language error messages and an amber banner on any invoice that hasn't reached QuickBooks, with one-tap re-sync. • Attach files to inspections, and the OBD Scanner now works with WiFi dongles and finds Bluetooth (BLE) dongles on iPhone and iPad. IMPROVEMENTS • Rebuilt Email Setup — type your email address and ARI recognizes your provider, fills in the server settings and walks you through the app password your provider requires. • Redesigned inspection checklist, templates and editor — big Good/Fair/Poor buttons, progress bar and quick filters, built for one-handed use. • Short links — invoice, estimate, inspection and booking links are now ~45 characters, so a typical text fits in a single SMS. • Clearer Client Portal sharing page, PartsTech part positions carried over automatically, vehicle notes shown on the vehicle card, and a faster appointment calendar. FIXES • Inventory no longer deducts more stock than you invoiced when a record is saved more than once. • Odometer readings no longer vanish from saved invoices and estimates. • Older invoices no longer open with parts missing — and can no longer save a shrunken total. • Client approvals and signatures are no longer overwritten by a later save from the app. • Photo-heavy invoices now email reliably, with PDFs up to 10x smaller — and PDFs made on the web no longer cut off after the first photo. • The Refund button on PayPal payments works, Square POS handoff on Android is fixed, appointment confirmations only send after a successful save, records restored from the Recycle Bin keep their dates, and many more fixes throughout.

What's new in v16: • AI Electrical & Wiring Assistant — diagnostics, pinouts & schematics • Body Repair labor guides for collision & paint shops • Account Credit balances per client • Advanced Search across Job Cards, Invoices & Estimates • Profit & Loss report • Helcim payment processor • Recycle Bin to recover deleted records • Live lists update automatically — no manual refresh • Faster startup, login & AI answers Plus many fixes & improvements.

What's new in v16: • AI Electrical & Wiring Assistant — diagnostics, pinouts & schematics • Body Repair labor guides for collision & paint shops • Account Credit balances per client • Advanced Search across Job Cards, Invoices & Estimates • Profit & Loss report • Helcim payment processor • Recycle Bin to recover deleted records • Live lists update automatically — no manual refresh • Faster startup, login & AI answers Plus many fixes & improvements.

What’s New in ARI We’ve packed this update with powerful AI tools, seamless payment integrations, and smarter workflow automations to help your shop run faster than ever. Enhanced Payment Processing Square Terminal Integration: Process card payments directly from your Square terminal. Payments sync automatically with your ARI invoices for a hands-free experience. Square Mobile App: Use the Square app on your phone or tablet for quick, seamless ARI invoicing and payments. AI-Powered Tools & Estimates AI Cost Estimates: View AI-generated parts and labor estimates directly within appointment details. Convert them to a Work Order with a single tap. AI Template Import: Take a photo of your old paper invoice and let our AI recreate the layout as a digital ARI template. Edit with AI: Customize your invoice templates using plain English commands like "make the header dark blue" or "increase font size." Invoicing & Documents PartsTech Price Selection: Choose between wholesale, list, or custom price mapping when importing parts. Default Payment Terms: Set global due dates (Net 30, Due on Receipt, etc.) with the ability to override for specific clients. Automatic Tire Fees: ARI now prompts for Tire Levy or Disposal fees automatically when adding tires from inventory. "Job Card" is now "Work Order": We’ve updated our terminology to match industry standards throughout the app. Declined Items: Items declined by customers now appear with a professional strikethrough on PDFs and printouts. Inspections & Compliance Custom Disclosure Forms: Build authorization forms or waivers with checkboxes and signatures. Once signed, forms lock to protect the agreement. State Compliance Presets: One-click legal disclaimers for CA, FL, NY, TX, and more. Inspection Styling: Full control over colors, fonts, and layouts for your inspection reports to match your shop’s branding. VPAT Accessibility: Now compliant with WCAG 2.1 and Section 508 standards for government and fleet contracts. Inventory & Time Tracking Smarter Inventory Logic: Inventory is now only deducted when an Invoice is created. Saving an Estimate will no longer affect stock levels. Date Filters: New filtering options for Time Logs (Last 7/30 days, Custom Range) that remember your last selection. Expanded Vehicle Data: Added AWD and 4WD options to drivetrain settings. Improvements & Fixes Calendar Sync: Google/Apple Calendar events now include client phone numbers, addresses, and vehicle info. Personalized SMS: Client portal links now include your shop name and the client’s name to improve trust and open rates. Mobile Stability: Fixed the "jump to top" bug when the keyboard closes or when editing inspection checklists on iOS. Accurate Reporting: Fixed issues where discounts weren’t subtracting from tax reports and resolved dashboard profit display errors. Search Persistence: Changing date filters will no longer silently clear your active search terms. Love ARI? Leave us a review! Your feedback helps us build the best tool for the automotive industry.

- NEW: Leads feature that lets you get discovered on www.arishops.com and brings you more leads for free! - PartsTech integration upgrade - QuickBooks integration upgrade - design improvements on JobCards and invoice pages! - many other improvements and bug fixes

V15.7+ - New Feature: Reviews and ratings on digital invoices, estimates and inspections. Your clients can now rate your work and you can monitor the reviews straight in ARI - New Feature: Pass online payment processing fees to your client. You can now choose who covers the processing fees when an invoice is paid online! You can pass the fee to your client in the form of a custom percentage or fixed rate! - Improvement: Bulk image attachment. You can now attach images in bulk (up to 10 images at once) to your invoices or inspections! - Fixes: Print invoices in color; support for multi-day calendar events; Sat-Sun calendar issues fixed; etc!

- NEW: Diagnose and maintenance features all free with a Pro account. Includes: - VIN decoder - Advance Diagnostics - Upcoming Repairs - Full and Partial Maintenance - TSB bulletins - Warranty

V15.5.x - Custom JobCard statuses - Custom WorkFlow columns - bug fixes and various improvements

- sms replies are now intercepted and routed to the client page - new grouped page that allows for reordering, sorting, and grouping of parts and labor on invoices - ODO reading reminders - scrolling issues fixed - QuickBooks fixes - partstech fixes

- new appointments section - new online booking page - date filter shortcuts (last 30 days default) - custom service in Labor Guides - better oil change stickers - bug fixes (notifications, send email, appointments,inspection checklist, jo filters)

- new appointments section - new online booking page - date filter shortcuts (last 30 days default) - custom service in Labor Guides - better oil change stickers - bug fixes (notifications, send email, appointments, etc)

- new appointments section - new online booking page - date filter shortcuts (last 30 days default) - custom service in Labor Guides - better oil change stickers - bug fixes (notifications, send email, etc)

- new appointments section - new online booking page - date filter shortcuts (last 30 days default) - custom service in Labor Guides - better oil change stickers - bug fixes (notifications, send email, etc)

Biggest update for 2025 - free labor guides - complete redesign - custom home screen - more than 1000 customer requests have been implemented - same low price

Clients Menu – A new client menu – Better forms for new client input – Additional settings per client: * Tax-exempt * Discount for individual clients * Labor rate override * Part markup override * Payment terms override Client Details Page – New client details page – Client portal page redesign – New label popup – Financial tab (invoiced, paid, due amounts) – Info tab with: * Vehicle info * Estimates and invoices * Statements * Notes – Message History (a brand new feature that will show all emails & sms sent to the client from ARI) Vehicles Page – New vehicles page – Redesign with better forms – New dropdowns for selecting year, make model – New way to load Advance Databases when a make/model is not found – New Plate recognition function based on AI Vehicle Details Page – New vehicle details page – New label popup – NHTSA button if VIN is present – Info tab * Owner info * Assign/unassign the owner * Go to owner * Estimates and invoices * Carfax *ARI history (NEW) Deferred – a feature that will show all declined parts and labor items for the vehicle Quickbooks – Option to auto-sync payments in ARI Settings – Option to map QB accounts to ARI categories – Better format for the item description when sending to QB Send email from your own address instead of ARI's address – Status is changed from estimate to an Invoice and vice versa – Setup in ARI Settings/Email Setup- Popup reminder when sending email from ARI and own email not set up Scroll using the keyboard keys. Option to add Parts/Labor to inventory from table mode when creating an invoice Bug Fixes and Miscellaneous – Opening a vehicle from the client’s dropdowns changes the owner – Manually annotating images on mobile froze if cancel – Mileage resetting when going to Vehicle from invoice – Remove the image when duplicating the invoice – Option to increase company font size from ARI settings – Better navigation between clients, vehicles, and invoices – Clear cache and remove notification when logging out – Search by notes – Add subtotal and total to Tax Report/ Invoice Tax – Add invoice status: Past Due – Add category and unit to parts import – Redesigned clients and vehicles on mobile – show only data that exists (address, VIN, etc) – Search clients by email – Check for valid email when entered in the client email field – Mark all items completed when JO is completed – Check for Deferred items when a vehicle is added to an invoice – Guided tours for vehicle and client pages – Popup if the account name is not set – Update inventory when an item is Declined or re-authorized after a decline – Minimized software size and improved speed by removing unused code

Clients Menu – A new client menu – Better forms for new client input – Additional settings per client: * Tax-exempt * Discount for individual clients * Labor rate override * Part markup override * Payment terms override Client Details Page – New client details page – Client portal page redesign – New label popup – Financial tab (invoiced, paid, due amounts) – Info tab with: * Vehicle info * Estimates and invoices * Statements * Notes – Message History (a brand new feature that will show all emails & sms sent to the client from ARI) Vehicles Page – New vehicles page – Redesign with better forms – New dropdowns for selecting year, make model – New way to load Advance Databases when a make/model is not found – New Plate recognition function based on AI Vehicle Details Page – New vehicle details page – New label popup – NHTSA button if VIN is present – Info tab * Owner info * Assign/unassign the owner * Go to owner * Estimates and invoices * Carfax *ARI history (NEW) Deferred – a feature that will show all declined parts and labor items for the vehicle Quickbooks – Option to auto-sync payments in ARI Settings – Option to map QB accounts to ARI categories – Better format for the item description when sending to QB Send email from your own address instead of ARI's address – Status is changed from estimate to an Invoice and vice versa – Setup in ARI Settings/Email Setup- Popup reminder when sending email from ARI and own email not set up Scroll using the keyboard keys. Option to add Parts/Labor to inventory from table mode when creating an invoice Bug Fixes and Miscellaneous – Opening a vehicle from the client’s dropdowns changes the owner – Manually annotating images on mobile froze if cancel – Mileage resetting when going to Vehicle from invoice – Remove the image when duplicating the invoice – Option to increase company font size from ARI settings – Better navigation between clients, vehicles, and invoices – Clear cache and remove notification when logging out – Search by notes – Add subtotal and total to Tax Report/ Invoice Tax – Add invoice status: Past Due – Add category and unit to parts import – Redesigned clients and vehicles on mobile – show only data that exists (address, VIN, etc) – Search clients by email – Check for valid email when entered in the client email field – Mark all items completed when JO is completed – Check for Deferred items when a vehicle is added to an invoice – Guided tours for vehicle and client pages – Popup if the account name is not set – Update inventory when an item is Declined or re-authorized after a decline – Minimized software size and improved speed by removing unused code

Clients Menu – A new client menu – Better forms for new client input – Additional settings per client: * Tax-exempt * Discount for individual clients * Labor rate override * Part markup override * Payment terms override Client Details Page – New client details page – Client portal page redesign – New label popup – Financial tab (invoiced, paid, due amounts) – Info tab with: * Vehicle info * Estimates and invoices * Statements * Notes – Message History (a brand new feature that will show all emails & sms sent to the client from ARI) Vehicles Page – New vehicles page – Redesign with better forms – New dropdowns for selecting year, make model – New way to load Advance Databases when a make/model is not found – New Plate recognition function based on AI Vehicle Details Page – New vehicle details page – New label popup – NHTSA button if VIN is present – Info tab * Owner info * Assign/unassign the owner * Go to owner * Estimates and invoices * Carfax *ARI history (NEW) Deferred – a feature that will show all declined parts and labor items for the vehicle Quickbooks – Option to auto-sync payments in ARI Settings – Option to map QB accounts to ARI categories – Better format for the item description when sending to QB Send email from your own address instead of ARI's address – Status is changed from estimate to an Invoice and vice versa – Setup in ARI Settings/Email Setup- Popup reminder when sending email from ARI and own email not set up Scroll using the keyboard keys. Option to add Parts/Labor to inventory from table mode when creating an invoice Bug Fixes and Miscellaneous – Opening a vehicle from the client’s dropdowns changes the owner – Manually annotating images on mobile froze if cancel – Mileage resetting when going to Vehicle from invoice – Remove the image when duplicating the invoice – Option to increase company font size from ARI settings – Better navigation between clients, vehicles, and invoices – Clear cache and remove notification when logging out – Search by notes – Add subtotal and total to Tax Report/ Invoice Tax – Add invoice status: Past Due – Add category and unit to parts import – Redesigned clients and vehicles on mobile – show only data that exists (address, VIN, etc) – Search clients by email – Check for valid email when entered in the client email field – Mark all items completed when JO is completed – Check for Deferred items when a vehicle is added to an invoice – Guided tours for vehicle and client pages – Popup if the account name is not set – Update inventory when an item is Declined or re-authorized after a decline – Minimized software size and improved speed by removing unused code

- Features - Inventory/Parts - Extract part details from image (AI) - Import parts from CSV also allows saving on Database (all devices) aside from locally - Activity Logs/ Comments, add record when - invoice change status - invoice re--saved - invoice marked as paid - email/sms sent - change status from estimate to inv and vice versa - Time Tracking - better filtering and search on Select Activity page - Profile/Labor Markup - posibility to add as many labor rates as needed, they will populate in the dropdown when creating invoices - Invoices/Jobcards - add VIN to invoices - better search for client name, VIN - setting to expose Due, ordered, scheduled dates in invoice (from Template Settings) - removed default parts from the grid dropdown when adding parts to invoices - added a setting in ARI Settings/ Acount management to include them back if wanted - duplicate invoices avoided by preventing rapid double-clicks on Save button in invoices - Button to make change a JobCard back into an Estimate - Create a Purchase Order straight from the JobCard/Estimate - Expose Due date, ordered, scheduled on Invoice - Option to make an invoice from a JobCard - added Cost and labor type fields to invoice grid - Inspections - posibility to add pics per each checklist item (Pro PLUS users only) - show pics in inspection and online inspection - options to show/hide pics in case you want to print without images - click image to expand/open in new tab - Customers - new field for Tax ID (VAT) - Vehicles/ New vehicle - better handling of Special makes and models (we now support heavy duty Cat 4 vehicles in Advance Search) - Accounting/Expenses - attache PDF to expense and extract data from it with AI - Appointments - change color of existing appointments - Assign appointment to technician (More menu) - add appointment to personla calendar on Web - support for custom working time like 8:45AM - Other (public) - increased files attached limit to 5 from 3 - save grid sorting on clients, vehicles, JOs - sync payments with QB automatically with the invoice - activity log for invoice sent, completed, edited, etc. - bug fixes - Activity Logs/Client chats; text overlaps in some browsers (fixed) - License plate is now optional when adding a new vehicle - Duplicat inv # error when creating duplicate invoice (fixed) - duplicate invoices avoided by preventing rapid double-clicks on Save button in invoices - add a delay when Save button reappears on Estimate edit4.1

--accounting freeze fixed --app crash on install FIXED - Homepage redesign - Bulk payments, Deposit requests, Tips support for payments! - Approve/deny multiple items at once - Assign entire JO or group to an employee - Faster way to add items to an invoice - Use AI to Extract data from Driver's license, vehicle image, receipts, tire sidewalls, etc. - Better reports - Separate disclaimers for Estimate and invoices - Vendor page enhancements

--app crash on install FIXED - Homepage redesign - Bulk payments, Deposit requests, Tips support for payments! - Approve/deny multiple items at once - Assign entire JO or group to an employee - Faster way to add items to an invoice - Use AI to Extract data from Driver's license, vehicle image, receipts, tire sidewalls, etc. - Better reports - Separate disclaimers for Estimate and invoices - Vendor page enhancements

--app restart bug fixed - Homepage redesign - Bulk payments, Deposit requests, Tips support for payments! - Approve/deny multiple items at once - Assign entire JO or group to an employee - Faster way to add items to an invoice - Use AI to Extract data from Driver's license, vehicle image, receipts, tire sidewalls, etc. - Better reports - Separate disclaimers for Estimate and invoices - Vendor page enhancements

- Homepage redesign - Bulk payments, Deposit requests, Tips support for payments! - Approve/deny multiple items at once - Assign entire JO or group to an employee - Faster way to add items to an invoice - Use AI to Extract data from Driver's license, vehicle image, receipts, tire sidewalls, etc. - Better reports - Separate disclaimers for Estimate and invoices - Vendor page enhancements

V13.2 - HOT Fix on Saving functionality - HOT FIX on inventory bug and expenses - Client Portal. A place where clients can check all the work they've done with you! - AI Car damage detection for vehicle inspections. Just upload a pic of the car and hit the AI Damage detection button and the system will spet the damage types! - Support for recurring charges such as hazmat fees, supplies, etc! - Keep track of your Business assets in inventory! - Many bug fixes and small improvements!

V13.1 - HOT FIX on inventory bug and expenses - Client Portal. A place where clients can check all the work they've done with you! - AI Car damage detection for vehicle inspections. Just upload a pic of the car and hit the AI Damage detection button and the system will spet the damage types! - Support for recurring charges such as hazmat fees, supplies, etc! - Keep track of your Business assets in inventory! - Many bug fixes and small improvements!