Take control of your health with the Ballad Health app. With the Ballad Health mobile app, you can quickly access your health records through MyChart anywhere there's internet – 24/7.
Schedule and manage appointments with our trusted providers.
View lab results as soon as they’re ready.
Quickly find doctors, care locations and pay bills securely.
Get treatment fast for common conditions such as cold, flu, COVID-19, urinary tract infections, pink eye and sinus infections with on-demand Virtual Urgent Care. *
With the Ballad Health app, you can also:
- Review doctor’s notes and after-visit summaries
- Message your provider with care questions
- View vaccination records
- Estimate your medical bill
- Request prescription refills
- Manage your family’s health information via proxy access**
Note: Certain features listed are only available with a Ballad Health MyChart login. Talk with a Ballad Health provider or team member to set up your account.
*For on-demand Virtual Urgent Care visits, you can pay with a credit card or a health savings account (HSA) card. You are responsible for the cost of any prescriptions, over-the-counter treatments, or follow-up visits you may need related to medications.
Non-video visits are a $40 flat fee. Video visits are a $55 flat fee, or billable to insurance. If you don't have insurance, no problem - you'll only pay the flat fee. And if your condition can't be treated online, you won't have to pay anything.
**Ask a Ballad Health team member or visit balladhealth.org to access the MyChart Proxy Request and Authorization Form.
I love this app! I am able to message my provider get online appointments quickly through the quick care option. And I can read my doctors notes from my last appointment all in one spot! I can also see my medical record at a glance while viewing any changes I’ve had throughout my entire medical history. It’s very helpful when you see a specialist and need to remember when/what you’ve take and for how long. Everyone who uses Ballad Health for their healthcare needs to download. So much easier to navigate than other health apps!
Developer Response
Thank you for your 5-star review! We're glad the app is working well for you and you are taking advantage of the many features!
I have alerts that I can’t get rid of!
Twincam1450
I have alerts that I can’t get rid of! When I have an alert that I have a message, it goes away after I read it. However, I have two alerts that I just can’t get rid of. One is a Covid booster reminder which I have no intention of getting and the other says I have an unread message which is not correct. Very frustrating.
Awful App. Never Works
trustme dont do it
This app used to work. Now on all the Apple devices I have you just get an “error communicating with sever”. Yea I know, before anything is said, I restarted my device and uninstalled it and restarted my device and it’s still does the same thing. When it worked it was awesome. Now it’s a headache. Because they don’t really send you any bills through the mail. One visit nets you six different bills from six different places, when you just went to one. This was the only way to lay quickly and track all them. Now this app is about as useful as the hospital system it’s built for. I’d go someplace else, but they have bought everyone else out and have become a monopoly of the area.
App is NOT working properly on iPad Air 11”, OS 18.3.1, Model MUWK3LL/A
Dellapearl
Some options not responding OR even appearing. 1. You have health reminders - no response when I tap on it.2. The new virtual assistant notice is not working. Nothing happens when I tap it.3. There are NO icons in the white bar at the bottom.I have screenshots if you want to see them.
Developer Response
Thank you for your review - if you are still experiencing issues with the app, please reach out to us at (866) 517-5873, and we'll be happy to investigate further.
Bug fixes and app enhancements
Version 18.11.7
The developer, Ballad Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More