Great news! A new version of GBGO® mygbclaim app is now available from the App Store!
GBGO® mygbclaim helps users manage their claims anytime, anywhere from their smartphones. It provides the claim information users need, when they need it. It is easy to use, reliable, and secure. Some of the features/functions available to users are:
SMART bar - Access personalized messages, notifications, reminders, FAQs, and more
Payments - View benefit payments history, receive instant notifications when payments are issued and enroll in Direct Deposit.
Doctor Appointments - Track and manage your doctor appointments and receive friendly reminders on the SMARTbar.
Medical Cards - Access digital versions of the Medical Card and the Pharmacy card (Rx Card) with ‘one click’.
Claim Contacts - Search for medical providers and pharmacies with interactive driving directions and one click call option
Connect with your Resolution Manager – Call, email or attach and send reimbursement requests and doctor notes to your GB Resolution Manager with ‘one click’.
Report Released for Return to Work Date and request your Resolution Manager to update your contact information from the app.
FAQs - Get answers to frequently asked questions 24x7.
Share app feedback - we value your thoughts and suggestions
Experience the app in Spanish
To contact GB Technical Support, please email gbgo.support@gbtpa.com.
GBGO: Taking claims management mobile
This app would be great if the employees at GB actually did their job.No information is ever put into this thing by anyone. It’s not very intuitive when it comes to user input. No one ever answers their phone or email(s). This company [GB] and this app are absolute trash.
I mean it’s the only app they got
Doritomonger
So, the app doesn’t remember you ever. I have to go thru too much to just log in. On top of that, the direct deposit takes two days after it says it’s there so dont do it. The mail checks came in faster and sometimes early. The direct deposit says it went in on Thursday today is Saturday and all my bills are late. Thank you(sarcasm).
Possibly the worst app I’ve ever used
blitz131
This app is completely useless.
Never works right
outcast76
I’ve been trying to log in for 2 days now to see if my mileage reimbursement was being paid. Blue screen of death, login screen works 1 in 100 times and then if that works maybe just maybe after who knows how long I can finally access the main screen. Why can’t you just fix your app! Everyone knows you have plenty of money to make a user friendly hassle free app! I shouldn’t have to fight to see my information let alone get paid because I got hurt on the job! 😡
This update enhances the MyGBClaim app with improved design, navigation, and performance. Multi‑Factor Authentication (MFA) has been added to strengthen security and is now required at login, allowing account verification via email or an authenticator app.
Version 12.0.5
The developer, GALLAGHER BASSETT SERVICES INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
