Overall easy to use and great user experience. Very easy to navigate as well. You can even shut off your debit card by the push of a button if you’ve misplaced it, turning it back on if you find it, and also having the option of receiving a text message if it’s trying to be used while it’s misplaced. Arvest App team, please don’t throw this review aside though because my only problem is that I’d like to see an option added when your transferring money, to be able to deposit into an account by simply typing that account number in. This would make people’s experience easier who pay a monthly fee to perhaps a landlord or someone who gave them a personal loan. Please consider this. I wouldn’t want my accounts to disappear because the process is so easy, but a simple button of *Or Type Account # here* would be so convenient.Even adding something as simple as a verification of Face ID or Password again to cover yourselfs from loss or people saying it wasn’t them making the deposit.

the app seems to SOMETIMES reflect transactions, and sometimes not. it makes it almost impossible to tell how much is in my checking account at any given time. for example, if i have 6 transactions in my “pending transactions” list, maybe two or three of them have actually been all ready cleared and the funds taken out, while the others haven’t. which ones are which? why doesn’t it say so? i need to be able to see how much money is left in the account assuming that all transactions have cleared. in addition to this problem, miscellaneous payments through paypal or to pay a credit card bill from my checking account take several days to even show up in the pending list, long after they have gone through. i don’t understand why this app is so highly rated. i find it extremely confusing and i often have to open my calculator app to manually add up pending charges to see how much money i’ve got left. this app is so frustrating, it makes me want to switch banks entirely. i miss the days when we could just text BAL and HIST to the arvest text number and get an accurate and real time breakdown of transactions. it was so simpe but it never failed me like this app frequently does. i really really dislike this app. please add features to make totals more transparent.

This app is so disappointing. I loved being able to receive texts about my account balances, etc. but that feature is now gone, so I have to open the app sometimes several times daily. I also was excited that finally they have fingerprint log in capability, but it works 0 % or the time, in spite of working in iTunes and every other app. Finally, I also have experienced the frustration of seeing a charge, then having it disappear. This is frustrating when you don’t have a lot of extra money in your account. I am seriously considering changing banks because I feel like I have gone backwards in terms of technology and reliability. So frustrating! Also - read the reviews. Several 4 and 5 star reviews have many negative comments; looks like the reviewers forgot to change the stars (which defaults to 5) to accurately reflect their opinions, thus resulting in a higher average than deserved.

The new app is an amazing step forward, I really enjoy the new design and layout but there are a few bugs with this release. When you’re enabling the widget on iPhone the app still has you signed in even when you sign out of your account and log in on a different one. It’ll display the previous account’s information while “logged out” and trying to preview the different account. The only way I was able to change that was by reinstalling the app and making sure I had the widget disabled to ensure my account information won’t remain visible. I wasn’t able to submit feedback directly through the app so I’m hoping the developers are looking at their reviews people are leaving. Like I said I think this new app is the one Arvest really needed for a while now and it’s finally on par with the other banks when it comes to banking applications.Now all they need is support for the larger phones! (Like the iPhone X)