This is one of the most expensive monitors on the market but should not be.Setup is difficult, there’s pretty bad lag, and the cameras go offline at least once a week requiring a full power cycle to bring them back on.Child’s asleep? You won’t know it’s off until you wake up to a blank screen.Have a temp nanny at home when it goes out? Guess you’re in the dark until you get home from work.Also, the multiple cameras in one app thing—it only works if they are the same model, which is impossible to determine unless you have the original documentation. When I wanted to add cameras I had to call the company, determine the model, only to find out my model was out of stock. Customer service said they would call me when they got more and never did (this was over 6 months ago)The cameras have been off for months now because of the use issues and we now have a permanent nanny we trust. Well this week she had a death in the family so we are using temps again.I went to refresh and reconnect the two cameras—they will not connect to the app on my phone despite over 2 hours of trying every possible troubleshooting method. Worse, when I unplugged and replugged one of the cameras, the power plug receiver broke loose and now is rattling around inside the housing.I am leaving them up so the temps THINK they are being watched but next week they are going straight in the trash, and good riddance! I have already purchased another 3 camera system online for less than these two cost and I can’t wait to have real functioning monitors again.

Good camera and good quality video. I’m glad the new model has a built in battery in the camera so it can be placed in different rooms without the hassle of being tethered to an outlet. I also like that it is WiFi compatible and able to view live streams remotely. But I’m experiencing a few abnormalities. First thing I’d like to mention is that the time on the camera is not synching with the parent monitor nor through the app in the “camera time set” option (it is ahead by about 8 hours). Secondly, the pan/tilt features are reversed. When I swipe left, the camera turns to the right. Same goes for up and down-swipe up and it’ll tilt down. And lastly I’d like to address the picture/video record feature. I was surprised and I also appreciated that the camera came with its own memory card (most electronics do not provide external memory card and the majority of them say “sold separately”). So, when I try to take a snapshot of my baby or attempt to record a video clip, it states “Save Failed”. I looked up the manual and there it says to format the memory card, which I did to no avail. Are these frequent complaints about this monitor? If so, are there any updates that would resolve these problems? Or is it something that could easily be fixed? I tried looking online for answers but came up short with any answers or solutions.

I used this religiously when we would have friends over I would turn it on and have my daughters door closed so the noise wouldn’t get to her. My sister is sick and I need to leave the house for something. My child is asleep and I just want my sister to be able to hear her because she doesn’t want to be in my babies room coughing and wake her up. But now THERES NO CAMERAS CONNECTED?!?! Seriously the one time I NEED this app to work you’re telling me there is no camera connected? Not only that but when trying to setup different users so other people can watch her, it was a freaking hassle and proved to be quite difficult. I also like the idea of tapping in when I’m away but MAN I can’t get over this not having my camera even though I scanned it and like 3 DIFFERENT devices are just spinning in circles not adding anything WHY IS THIS TAKING SO LONG AND WHY IS THIS A HASSLE. This is supposed to be for the safety of my child and clearly it’s failing. Buy another product because they clearly dgaf about this app.

I used to think this monitor was great when I used it sparingly in the few hours between my son’s bedtime and ours, when his co-sleeper was in our room. Now that he’s in his own room though, I’ve used the app and the camera more, and with it learned how is terrible it is. I use it to keep tabs on my little guy napping and overnight, and it freezes and/or completely closes once a day. The sound also often cuts out or shuts itself off, and I have to hit the speaker icon twice to get it to come back on. Luckily our baby is just down the hall so I can often hear him cry at night even if the app has crashed and closed (which happens often), but for a camera that is almost $300 dollars, the app is nonsense.