SMART eTickets

Name: SMART eTickets
Rating: 3.1 (32 reviews)
Author: Sonoma-Marin Area Rail Transit

Travel

Only for iPhone

Free

32 Ratings
Ages

4+
Years
Category

Travel
Developer

Sonoma-Marin Area Rail Transit
Language

EN
+ 9 More
Size

74.6
MB

iPhone

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride. With the SMART Train Mobile Tickets app, you can: · Purchase one-way or round-trip tickets · Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or a passenger with disabilities · Pay a single fare or multiple fares for a group of riders · Store multiple tickets on your phone for future use · Activate tickets · Register your debit/credit card in our secure system IMPORTANT REMINDERS: · You need an account to use mobile tickets. An account only requires an email & password · Once you purchase your ticket it will appear in your "ticket wallet" · Activate your ticket shortly before boarding the SMART Train · If you purchased multiple tickets remember to activate all of them. Tickets are displayed in order of activation. Swipe to advance to the next ticket · Be prepared to show your active ticket(s) to SMART personnel · Keep an eye on your battery level. You are held responsible for having a mobile phone in good working order and usable prior to boarding. If your mobile phone is inoperable you must use some other payment method for the journey · Mobile tickets do not need cell phone or WiFi services to be activated. However, you do need connectivity during the purchase of the ticket. · Mobile tickets are valid for 90 minutes after activation · Mobile tickets that have been purchased, but not activated, will expire after 30 days · Transfer credits are not available via the SMART mobile ticket app · If you lose or purchase a new device you can transfer any valid, unused tickets to a new device. SMART POLICY ON REFUNDS: · Generally, SMART does not issue refunds on mobile products · In the case of extenuating circumstances, customers can submit a refund request · Refund form can be found on: www.SonomaMarinTrain.org

Ratings & Reviews

3.1

out of 5

32 Ratings

Could Be Much Better....
09/08/2017

NoLo28
This is a very BASIC app to purchase e-tickets for SMART. It gets the job done if you don't have or want to use a Clipper Card for paying your fare.To improve on things, it should include an actual schedule for their service, information on parking availability, passenger pick-up/drop-off, and notifications when the train is running late or there is an expected delay in service. Adding Pay-Pal as an option instead of entering credit card information, and the ability to link to social media like Facebook for easy log-in are a must.
Could Be Much Better....
09/08/2017

NoLo28

This is a very BASIC app to purchase e-tickets for SMART. It gets the job done if you don't have or want to use a Clipper Card for paying your fare.To improve on things, it should include an actual schedule for their service, information on parking availability, passenger pick-up/drop-off, and notifications when the train is running late or there is an expected delay in service. Adding Pay-Pal as an option instead of entering credit card information, and the ability to link to social media like Facebook for easy log-in are a must.
Easier than the kiosk
12/31/2021

hoovdini
The app is much easier to buy tix for a family because you can buy them all at once.
Easier than the kiosk
12/31/2021

hoovdini

The app is much easier to buy tix for a family because you can buy them all at once.
Facepalm
07/22/2022

Bontowastaken
I just got a job down south and was excited that I could just take the train down. I’ve been trying to look at the Smart Train website for fairs and schedules on my phone, but the website doesn’t work well on phones. You can’t see a lot of the info unless you hold the phone horizontally and then when you do that it squashes your field of view. When I saw there was an app I was again excited. Downloaded the app and looked for a schedule section. Saw “Trip Planning” and tapped it. “Smart Train schedule” *tap*. Loads up the $h@t website. “F¥€&!”
Facepalm
07/22/2022

Bontowastaken

I just got a job down south and was excited that I could just take the train down. I’ve been trying to look at the Smart Train website for fairs and schedules on my phone, but the website doesn’t work well on phones. You can’t see a lot of the info unless you hold the phone horizontally and then when you do that it squashes your field of view. When I saw there was an app I was again excited. Downloaded the app and looked for a schedule section. Saw “Trip Planning” and tapped it. “Smart Train schedule” *tap*. Loads up the $h@t website. “F¥€&!”
Very Basic - just directs you to the website
04/21/2023

Cameron415
This app is extremely basic, and not very useful if you’re trying to use it for scheduling and connections.When you click the link to schedules, it takes you to their website. The schedule on the website is not smart device friendly, so it’s very difficult to navigate, especially if you’re trying to get a connection.Very limited scheduling for ridership, but that’s a different topic.
Very Basic - just directs you to the website
04/21/2023

Cameron415

This app is extremely basic, and not very useful if you’re trying to use it for scheduling and connections.When you click the link to schedules, it takes you to their website. The schedule on the website is not smart device friendly, so it’s very difficult to navigate, especially if you’re trying to get a connection.Very limited scheduling for ridership, but that’s a different topic.

New Button for the smart connect shuttle

Version 7.8.36

Sep 29

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Ratings & Reviews

What’s New

Version 7.8.36

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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