SMART eTickets 4+

Sonoma-Marin Area Rail Transit

    • 3.2 • 18 Ratings
    • Free

iPhone Screenshots

Description

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride.


With the SMART Train Mobile Tickets app, you can:

· Purchase one-way or round-trip tickets
· Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
· Pay a single fare or multiple fares for a group of riders
· Store multiple tickets on your phone for future use
· Activate tickets
· Register your debit/credit card in our secure system


IMPORTANT REMINDERS:

· You need an account to use mobile tickets. An account only requires an email &
password
· Once you purchase your ticket it will appear in your "ticket wallet"
· Activate your ticket shortly before boarding the SMART Train
· If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
· Be prepared to show your active ticket(s) to SMART personnel
· Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
· Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
· Mobile tickets are valid for 90 minutes after activation
· Mobile tickets that have been purchased, but not activated, will expire after 30 days
· Transfer credits are not available via the SMART mobile ticket app
· If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.



SMART POLICY ON REFUNDS:

· Generally, SMART does not issue refunds on mobile products
· In the case of extenuating circumstances, customers can submit a refund request
· Refund form can be found on: www.SonomaMarinTrain.org

What’s New

Version 7.8.0

We've polished the app with a sleeker design and smoother transitions. We've also made improvements to accessibility features, and the app now better supports screen readers.

Ratings and Reviews

3.2 out of 5
18 Ratings

18 Ratings

NoLo28 ,

Could Be Much Better....

This is a very BASIC app to purchase e-tickets for SMART. It gets the job done if you don't have or want to use a Clipper Card for paying your fare.

To improve on things, it should include an actual schedule for their service, information on parking availability, passenger pick-up/drop-off, and notifications when the train is running late or there is an expected delay in service. Adding Pay-Pal as an option instead of entering credit card information, and the ability to link to social media like Facebook for easy log-in are a must.

hoovdini ,

Easier than the kiosk

The app is much easier to buy tix for a family because you can buy them all at once.

nullus sum. ,

No schedules and login is inconvenient

There is no schedule in the app! it opens a pdf in Safari. However if you just need a schedule, check out the “Wye Train Schedules for SMART” app which has them.

Nice that it supports Apple Pay for tickets, but you shouldn’t need to log in / create an account to buy them.

App Privacy

The developer, Sonoma-Marin Area Rail Transit, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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