We’ve improved support for modern image formats in the mobile app, including WEBP, AVIF, SVG, and HEIC/HEIF. You can now upload, download, and preview these files more reliably. This release also includes general bug fixes and performance improvements

1. The On My Way truck icon displays on the Work Order List screen for work orders with an active On My Way. 2. When users with an active check-in are prompted to check out of the work order when viewing a different work order, check-in / check-out options display as expected on the work order after tapping No on the prompt. 3. For work orders with an active On My Way that are moved to a post-work status, the Cancel On My Way option does not display when viewing the work order in the mobile app.

1. A recorded work hours report based on check-in / check-out activity displays on the Work Order Details screen, below the Report and Edit Work buttons. 2. For work orders with an active check-in, when a user taps a check-out option (Break, Change Status, or Work Done) they are prompted to confirm the check-out activity if some other user checked in to that work order in the mobile app.

1. On My Way and Check-In/Check-Out controls displayed on the Checklist screen match the same controls on the Work Order Details screen. 2. The notification prompting users to confirm work is still in progress displays as expected when opening the app either by tapping on the notification or tapping on the app icon. 3. Selecting and deleting attachments works as expected for Before, After, and Additional image attachments on a work order.

Redesigned Work Order Details screen for easier navigation * WO Key details at the top. * On My Way, Check In, and Check Out actions fixed at the bottom. * Comments, attachments, and related tools grouped for quick access. Search improvement: * Submit searches from the Work Order List using the device keyboard’s Submit button. General enhancements: * Improved app security and stability

1. New work order summary shows image attachments & comments for work orders in Work Order History for assets 2. Work Order List screen shows a hard hat on work orders with an active check-in 3. Users with an active check-in sent see a floating link for that work order on the Work Order List screen 4. In Progress work orders with start date after the current week show empty cloud icon instead of normal download icon 5. Map View shows work order count on map pins for locations with multiple work orders

1. Asset Details & Work Order History are available for assets on work orders. 2. Users working for long periods of time are notified after 30 minutes of inactivity to confirm work is in progress. 3. Work description text added during work completion is captured as the invoice description. 4. Errors during offline data sync are added as a work order comment. 5. Image attachments added to Compliance Checklist while working offline are saved to the checklist. 6. Other improvements for security & stability.

1. Image attachments taken with the device camera show the date & time the photo was taken when the photo is uploaded as an attachment to a work order or compliance checklist from the app. 2. For users working in offline mode, client logos on downloaded work orders display as expected. Download controls display as expected when switching between offline and online mode. 3. Screens with buttons at the bottom no longer overlap OS home row buttons. Other general improvements for app security and stability.

1. Searching by work order number from the Work Order List screen works as expected. 2. Swiping up to load more work orders for applied filtering on the Work Order List screen works as expected. 3. Viewing the Digital Signature PDF attachments on work orders works as expected. 4. Text masking for entered password text can be disabled to view the entered text or enabled to hide the entered text

1. Asset details now show for each attached asset in work orders. 2. Users are prompted to check out/cancel “On My Way” when switching work orders. 3. Clearer messages for “On My Way” and checkout prompts. 4. Login screen branding shows correctly after logout without “Remember Me.” 5. Security and stability enhancements.

* HEIC format images supported. Uploaded images converted to JPEG format. * For improved account security, password reset confirmation text has been standardized. * The update link for app version upgrade opens the app store page. * Improvements to Image Preview for uploaded image attachments on work orders. * Improved location service limits logging activity based on check-in/check-out activity, reducing battery usage. * Users with saved Work Order List filters in fmPilot web can use those filters in the app.

1. ETA and ETC can be edited within the app, matching this functionality in the fmPilot2 web front end. 2. For work orders at service locations missing latitude & longitude data, the work order can be opened and viewed as expected. 3. Downloading work order attachments, either individually or multiple downloads, works as expected. 4. Improved messaging for notifications, clarifying alerts and available options for various actions taken in the app.

1. Downloading work order attachments works as expected. 2. Improved messaging for notifications, clarifying alerts and available options for various actions taken in the app.

1. Improved resolution for uploaded images. 2. Streamlined work order completion process for Vendor Admin users. 3. Improved feedback when viewing work orders not downloaded for offline mode. 4. Limit of one retry for failed synchronization of offline work order data. Work order comments display as expected in offline mode. 5. For iOS devices, non-image attachments can be downloaded and viewed as expected. 6. General improvements for app security and stability.

1. Improvements for offline mode, including multi-client offline data synchronization. 2. Improvements for invoice line item Description text entry, including speech-to-text entry. 3. Pull down to refresh the list view on the Work Order List screen.

1. In-app messaging shows clear sync results for offline data. 2. Comments on work orders indicate successful sync or errors. 3. Map View uses the street address if latitude & longitude are unavailable. 4. Service Desk enables client switching for offline multi-client work orders. Sorting options on the Work Order List apply correctly.

When loading a client in fsElite Connect, the default list of work orders displays as expected.

1. For locations with latitude & longitude information, the latitude & longitude display on both the Work Order List screen and the Work Order Details screen. 2. On the Map View screen, users can switch between street address and latitude/longitude for locations with latitude & longitude information. 3. Turn-by-turn navigation can be opened from the Map View screen in the default navigation app for the device. 4. Launching the app when the device is offline will display a list of downloaded work orders for working in offline mode. 5. The Pending Acceptance option in the Filters menu is moved to below the Open Work Orders option. 6. When a pre-defined filter such as Open Work Orders is applied from the Filters menu, any existing filtering is cleared, and the name of the applied filter displays in the Applied Filters section above the work order list. 7. The Filters menu panel and the Search Work Orders search field are removed from the Filters panel screens where users apply manual filtering options for the Work Order List screen. 8. Improvements to offline work order management, reducing errors encountered during the synchronization process, including enhanced logging to improve troubleshooting. 9. Improved session management for users who remain logged in to the mobile app, supporting upcoming work to extend the length of user sessions past the current 24-hour timeout.

1. When checking in to a work order from the Compliance Checklist screen, options to adjust the number of additional technicians display on the Work Order Details screen as expected. 2. When emailing work order comments, in addition to adding email recipients using Search and the Associated User list, users can manually add recipients by typing in the To: field. 3. To ensure the best experience, including recent security and performance updates, fsElite Connect app versions older than version 4.5.2 require manual upgrade to the current release version. Users of expired versions must upgrade to the current release version to continue using the app.

Adding photo attachments using the device camera works as expected. Editing filter options in the Filters panel works as expected. Additional Technician count always defaults to 0 when checking in to a work order. General improvements for app security and stability.

General improvements for app security and stability.

General improvements for app security and stability.

- Check-in and check-out activity in both the mobile app and the IVR system are captured on the invoice as expected. - General improvements for app security and stability.

General improvements for app security and stability.

General improvements for app security and stability.