Stay on top of your clients’ business anytime, anywhere.
The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience.
Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever.
Key Features:
• Pin frequently accessed assets for quicker access to the information you use most.
• Improved barcode and QR scanning for faster asset searches and updates.
• Take and upload photos or files more easily than ever with a simplified attachment workflow.
• View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device.
• Use native mobile functionality such as click-to-call or launching maps directly from address links.
• Touch ID or Face ID for fast and secure access to the app.
• Fully encrypted end-to-end communication between mobile and web.
• Quickly audit password changes or manage them with ease: create, update, or delete as needed.
• Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO).
• Automatically generate secure One-Time Passwords (OTPs) in your documentation.
What our partners are saying about IT Glue:
“IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.”
– Jeffrey Bowles, ACT 360, Barrie, ON
“This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day."
– Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK
Never leave your clients’ details out of sight. Download the app now!
You must have an IT Glue account and an internet connection to use the app.
At least you can see configuration items now, and there’s a web view to the full IT Glue mobile site. But I just updated to a literally brand new version and can’t use iOS auto-fill from my password manager to log in (like nearly every other app, even those that haven’t updated for iOS 12), and they reference TouchID but not FaceID (FaceID works, but not mentioning it makes it feel completely outdated). Still not paying attention to the basics or polish on mobile, a year later. Especially for the cost.
In 6 years, barely improvement.
KynetworkGuy
Their web app is great. The ability to document anything is great. Their mobile app would serve the MSP space much better if you could do more data entry and photo gathering easier. While I understand it’s fairly good at retrieving passwords, but documentation is critical in our space. It would be easy to get a tech to drop in some info while on site. There is less success getting them to remember to do it when returning to the office. Make it easy.
Improved over being historically poor
TheFearlessHeart
For the longest time it seemed like the phone app didn’t have much effort put in to it. Looking things up was a pain or almost impossible. I can finally look up passwords and interface doesn’t glitch or looks it would only load properly on a an ipad.
Why MyGlue?
iRyOSX
Why waste your time, money, and resources developing another app, “MyGlue”, which is basically an exact copy of IT Glue, instead of just focusing on one and making it actually usable?
iPad support with a responsive layout
Version 2.1.0
The developer, Kaseya International Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Kaseya International
Size
29.4 MB
Category
Productivity
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
