OAK 311

Name: OAK 311
Rating: 4.4 (657 reviews)
Author: City of Oakland

Utilities

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

657 Ratings
Age Rating

13+
Years
Category

Utilities
Developer

City of Oakland
Language

EN
+ 13 More
Size

148.9
MB

iPhone

OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!

Ratings & Reviews

4.4

out of 5

657 Ratings

Allendale Rec Center picnic driveway gate
09/07/2024
Mattieuperrin
In August, observed park center gate was unlocked and wide open after 10pm until morning for criminal activity and local neighborhood nuisances, at least 3 days per week. When the park is used by night soccer, basketball and baseball games are over, locking the gate is not a priority for the local park vicinity residents. An unfortunate quality of life issue for years.
Allendale Rec Center picnic driveway gate
09/07/2024
Mattieuperrin

In August, observed park center gate was unlocked and wide open after 10pm until morning for criminal activity and local neighborhood nuisances, at least 3 days per week. When the park is used by night soccer, basketball and baseball games are over, locking the gate is not a priority for the local park vicinity residents. An unfortunate quality of life issue for years.
Best App ever!!
08/07/2019
Johndee510
I’ve been using this app for years. It’s very convenient and can be used anonymously. Reporting abandon cars is slow to response, but I understand that there is a backlog on getting them off the street. Reporting illegal dumping has a quick response as long as you enter the correct location. The only downfall is when there are no houses on a street it doesn’t report it correctly. Other than that, it’s great.
Best App ever!!
08/07/2019
Johndee510

I’ve been using this app for years. It’s very convenient and can be used anonymously. Reporting abandon cars is slow to response, but I understand that there is a backlog on getting them off the street. Reporting illegal dumping has a quick response as long as you enter the correct location. The only downfall is when there are no houses on a street it doesn’t report it correctly. Other than that, it’s great.
Oakland 311 not very effective
12/03/2023
Mr. Vice President
While most of my service requests are immediately “acknowledged”, weeks or months can pass without action. There are so many service requests for illegal dump at Joaquin Miller Park, that the app doesn’t allow you to report a new incident in the same area. It “thinks” you are duplicating a previous report - even those from years ago.And then when the City does respond and remove the trash and solid waste that was dumped (Thank You), the app does not let you close-out the service request. This leads to the aforementioned problem.
Oakland 311 not very effective
12/03/2023
Mr. Vice President

While most of my service requests are immediately “acknowledged”, weeks or months can pass without action. There are so many service requests for illegal dump at Joaquin Miller Park, that the app doesn’t allow you to report a new incident in the same area. It “thinks” you are duplicating a previous report - even those from years ago.And then when the City does respond and remove the trash and solid waste that was dumped (Thank You), the app does not let you close-out the service request. This leads to the aforementioned problem.
THIS 311 STUFF
Mar 2
Bigrell0326
Bravo 311, I’ve submitted scores of times and ALL were eventually handled, a minor few lengthy responses, some seemed overnight 👏🏾👏🏾👏🏾!!! We have a ways to go to curb the illegal behavior, BUT having 311 has been a mental and visual remedy to the POS’, that scoff at our laws and abandon or dump illegally. YOU ARE APPRECIATED
THIS 311 STUFF
Mar 2
Bigrell0326

Bravo 311, I’ve submitted scores of times and ALL were eventually handled, a minor few lengthy responses, some seemed overnight 👏🏾👏🏾👏🏾!!! We have a ways to go to curb the illegal behavior, BUT having 311 has been a mental and visual remedy to the POS’, that scoff at our laws and abandon or dump illegally. YOU ARE APPRECIATED

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

Version 6.5.0 May 21

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: City of Oakland
Size: 148.9 MB
Category: Utilities
Compatibility: Requires iOS 17.6 or later.

iPhone
Requires iOS 17.6 or later.

Mac
Requires macOS 14.6 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.3 or later.
Languages: English and 13 more

English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
Age Rating: 13+

13+

Learn More

Infrequent
Alcohol, Tobacco, Drug Use or References

Contains
Messaging and Chat
User-Generated Content