Welcome to the Future of Banking. Welcome to KeyMobile .
Banking, Reimagined.
Experience a smarter, faster, and more secure way to bank. With KeyMobile, everything you need is right at your fingertips—from everyday banking to powerful financial tools designed around your lifestyle.
Transfer money instantly, pay bills with ease, purchase airtime and data, invest confidently, and send international transfers effortlessly—all from one intuitive app. Enjoy a personalized banking experience that puts you in control, wherever life takes you.
One app. Endless possibilities.
Getting Started with KeyMobile
Banking has never been easier. Whether you're a new or existing customer, accessing KeyMobile is simple, secure, and takes just a few minutes.
For New Users
Follow these simple steps to register and start banking:
Download and install the KeyMobile app.
Tap Register.
Enter your BVN, Account Number, and select your preferred verification method.
Enter the last six digits of your debit card.
Input the One-Time Password (OTP) sent to your registered mobile number.
Create your preferred Username and Password.
Start enjoying a world of smarter banking.
For Existing Users
Already registered? Simply sign in using any of the convenient authentication methods below:
Log in with your Username and Password
Sign in securely using Fingerprint Authentication
Access your account instantly with Facial Recognition
What You Can Do with KeyMobile
Account & Card Management
Manage your accounts and cards with ease.
Open a new account in minutes
Request a Debit Card, Virtual Card, or Credit Card
Block or unblock your debit card instantly
View, download, and share transaction receipts
Monitor your account balances and transaction history
Send Money
Transfer funds anytime, anywhere.
Transfer between your own accounts
Send money to Keystone Bank accounts
Transfer funds to all Nigerian banks
Send money using a phone number
Transfer to multiple beneficiaries at once
Make international transfers
Pay merchants instantly using NQR
Bills & Payments
Pay for everything from one app.
Buy airtime for yourself or others
Purchase data bundles
Pay electricity and other utility bills
Renew cable TV subscriptions
Make Government Collection payments
Pay for education, taxes, and other supported services
Lifestyle Services
Beyond banking, enjoy lifestyle conveniences.
Buy eVouchers and Gift Cards
Book flights
Reserve hotel accommodations
Purchase eSIMs
Buy international airtime
Loans, Savings & Investments
Grow your finances with flexible options.
Apply for loans instantly
Invest in available investment products
Access Buy Now, Pay Later (BNPL) for:
Airtime
Data
Bill Payments
Self-Service & Security
Stay in control of your banking experience.
Set and manage transaction limits
Change or reset your transaction PIN
Schedule recurring payments
Manage your beneficiaries
Enroll for and manage NQR payments
Update your profile and security preferences
Enjoy secure banking with biometric authentication
Why You'll Love KeyMobile
Fast, secure, and easy to use
Personalized banking experience
24/7 access to your finances
All your banking and lifestyle services in one app
Built with enhanced security to keep your money safe
KeyMobile — Banking Without Limits.
Contact Us:
For any inquiries, requests, or dispute management, please use the following contact details:
Address: 1, Keystone Bank Crescent, Victoria Island Lagos.
Email: Contactcentre@keystonebankng.com
Phone: +234 700 2000 3000 or 02013448668 or 02014485743.
Right now, Keystone Bank is a wise choice. The service doesn't cause disruptions like the majority of other banks have. But I'm curious as to why a bank that strives to be the best is unable to resolve the problems with printing out bank statements or reviewing initial transactions or past transaction slips. Another issue is that the date on the transaction slip differs from the date that appears in the transaction history. Lastly, this app is obsolete and subpar because there are no options for banks like Opay and Palmpay when transferring to the aforementioned banks. So, I'm only giving it two stars because the current better service for transferring or receiving money is only tolerable rather than stable.
Update your app regularly like other banks
westors
Have you checked other bank apps? Your app is the most boring and outdated app of all the mobile banking apps i know in the country...two of my friends stopped using your bank due to the poor graphics of your banking app. Stanbic and access bank app caught their attention. Graphics and presentation brings more customers...modernise your app and stop giving us old school design...i love your banking services but your mobile app is the worst in Nigeria
Developer Response
Hello Valued Customer, We listened, the KeyMobile App has been updated with an amazing interface and exciting new features to better meet your financial needs. Please update the App from the store to start enjoying these services. If your require further assistance you can reach out to us via the Enquiries and Complaints option of the App or call 070020003000
Sad
jidejakes
Honestly don’t think this app was tested before being deployed. 85% of the features don’t even work well. Can’t increase transfer limit always getting ‘Something went wrong’ all the time. At least display appropriate error lemme know what the issue is. Disgusting honestly. This bank has given me more headache than all my other banks combined for years, and I’ve only had this account for about 6 months. You guys really need to get your ish together and provide better service. Only reason I still have this bank is cause it’s my salary account. I don’t even know what my pin is again because I keep having to reset it cause you guys keep messing with my initial pin. Now I’m forced to go to the bank, which defeats the purpose of an app. Trash
Developer Response
Hello longlivejacobs , we sincerely apologize for the inconvenience this has caused you. Kindly update the app you currently have on your phone and try again, we have addressed all these concerns. For further review and assistance please reach out to us via the Enquiries and Complaints option on the App or via email at contactcentre@keystonebankng.com. ^Priscilla
Worst banking app in Nigeria
squirrel200482
you guys should hire better developers. What nonsense? Your app has earned an award for best in leaving me stranded with my hard-earned money in your bank. your app is so outdated. Just look at your last developer response which was about a year ago since you last updated. Poor response time. Wack customer contact centre!!! Nawa ooo...na by force to run app or banking service. the past 2 weeks have been miserable because of both your USSD and app. Your banking service is poor. I am moving to SC If you do not improve within the next 48 hours. It's just a pity It will take forever to sue you guys.
Users can now type full DAO codes and CSCS numbers
Version 6.0.3
The developer, Keystone Banking, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Keystone bank Limited
Size
70.5 MB
Category
Finance
Compatibility
Requires iOS 15.5 or later.
iPhone Requires iOS 15.5 or later.
iPad Requires iPadOS 15.5 or later.
iPod touch Requires iOS 15.5 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
