This app is easy to use. I love the scan and go capability and it’s great that it has Apple Pay integration. The feature I hate is that it presents me with a survey after every single transaction. I mean, I just scanned myself a bottle of Diet Coke that I grabbed on my own for the 15th day in a row. It’s a trivial experience. Don’t survey me every day! Also, it doesn’t present me with that survey until the subsequent time I come in to the app so it’s usually a day later which doesn’t make sense either. That said, this has made issuing the cafeteria at work very quick and easy.

I had some success using the app after initially installing it and was originally happy with it.Today, I opened the app to a blank screen. I could get the menu to change my account stuff, but there was no option to actually scan barcodes and purchase stuff (i.e. what the app is actually for). I stood there at the lunch counter for several minutes trying to get it to work. Closing the app and reopening it didn’t work. Eventually I just happened to notice my wife was disabled (5G was still connected) and after that it threw up the typically “please review this app” pop up and finally showed me the scan a barcode option after dismissing the pop up. I scanned my items and tried to pay with Apple Pay (which I have used successfully in the past) but kept getting errors. After resetting the app again and rescanning my items, it finally worked and the payment went through.It would have been waaaaay faster to just wait in line for a kiosk and use that. This app is only useful if it works reliably and consistently. I’ll just use the cafeteria kiosk next time.

Long story short? I can’t log in. They want to two factor which needs to have something sent to my work email. Something I’ve sent to that email multiple times. An email that has never once appeared. It has to be my work email or else I don’t get the employee discount. It used to be that if I wanted to eat, I went down to the place, swiped my employee badge at checkout, and the discount was manually applied by the staff there. Easy. Simple. Painless. But in rolling out this app, they made it so employee discounts ONLY go through the app. This may be just a business decision related to the company that’s posting their cafe on this app, but to me, it meant that this app has cost me my ability to get meals at work more affordably. And I can’t tell if the issue is my work email, the app, or something else. But it shouldn’t be this complicated. I just want to eat. I’m willing to pay. Ever since the cafe at my job has rolled out, I’ve been unable to give it business purely due to this two factor complication... I’m just going to have to not eat there ever again, I guess? I don’t want to support a company that rolled this out so hastily and for what? So that way they didn’t need to keep the people working on register? This certainly hasn’t provided any ease of experience. It’s just made me starve during my work shift.

This app has ruined the cafeteria at work. We can’t order much of what is still sitting behind the sandwich counter, several of the preparation options need to be handled handled face to face after when you try to collect food that is supposed to be ready, much of what we order is prepared wrong, presumably because the app also lists options they don’t have behind the counter. At another counter, we’re expected to walk in to see what’s available but not allowed to order there - go there, then you must use the app, then go take a walk while they handle your order and come back later to pick it up. This mess is still very much in the beta testing phase. If these people have been at it for more than one or two locations and more than a few months, they should be ashamed of what they’ve created. Expect disappointment if you’re forced to use this.