LA Wallet

Name: LA Wallet
Rating: 3.4 (1147 reviews)
Author: Louisiana Division of Administration

LA Digital Driver's License

Free

1.1K Ratings
Ages

4+
Years
Category

Productivity
Developer

Louisiana Division of Administration
Size

265.6
MB

LA Wallet will allow you to keep a digital representation of your current Louisiana-issued state ID or driver's license. The app will generate a unique image that is 100% Legal for driving purposes per Louisiana law of Act 625 of the 2016 session and approved by the Louisiana ATC for age-restricted purchases at various local restaurants, bars, and retail outlets. Once a user activates their current, valid license in LA Wallet, the digital driver’s license is valid for the life of the user’s current identity credential issuance. When the user’s physical license expires, they must renew their license with the OMV or through the LA Wallet app, if eligible. Additionally, LA Wallet offers the paid service VerifyYou™ Pro, an age-verification tool that helps keep businesses ATC compliant when offering home delivery of age-restricted goods.

Ratings & Reviews

3.4

out of 5

1.1K Ratings

Only worked when I first used it (Update)
08/18/2023

Greta Garbone
See update below initial review:This app had great potential, but the customer service is awful. I initially used it almost daily since I found out about it and once I had to renew, my new license showed as “cannot be found”. I called multiple times and was told that they are working on it. After a couple of weeks, I called again and I was told by Customer Service to just carry my physical license. Isn’t that the purpose of this app? To NOT have to always have the physical license with you? Obviously, I would say use it until it breaks and then we might as well deinstallUpdate: Customer Service contacted me (a week after review) and asked me to try again. Apparently they fixed the issue. I did it try to upload my renewed licensed and it worked this time. I am adding another two stars back to my original review for that reason. They still need to improve response times but at least it did get fixed. I will add another star if all stays well for a year!
Only worked when I first used it (Update)
08/18/2023

Greta Garbone

See update below initial review:This app had great potential, but the customer service is awful. I initially used it almost daily since I found out about it and once I had to renew, my new license showed as “cannot be found”. I called multiple times and was told that they are working on it. After a couple of weeks, I called again and I was told by Customer Service to just carry my physical license. Isn’t that the purpose of this app? To NOT have to always have the physical license with you? Obviously, I would say use it until it breaks and then we might as well deinstallUpdate: Customer Service contacted me (a week after review) and asked me to try again. Apparently they fixed the issue. I did it try to upload my renewed licensed and it worked this time. I am adding another two stars back to my original review for that reason. They still need to improve response times but at least it did get fixed. I will add another star if all stays well for a year!
I couldn’t get the VerifyYou to load my info
08/14/2019

auntboo
All in all, it’s fairly easy to use. I’m not sure if I did something wrong, but I couldn’t get it to load my information found with the VerifyYou feature. While trying to add my info in order to purchase a usage license for the app, I scanned the back of my current drivers license. It brought up my info but only offered a “Dismiss” option. I still had to manually enter in all my info in order to register and pay. That was the only problem I had with the whole process. I haven’t read all the fine print yet, but a suggestion I’d offer is for the app to send you a reminder 30 days before your license expire. (That may already be available and I just haven’t noticed it yet.)

Developer Response
auntboo, thank you for the feedback and review. We will be sure to send your issue and suggestion to our developers for review and they have been noted. Thank you for supporting LA Wallet.
I couldn’t get the VerifyYou to load my info
08/14/2019

auntboo

All in all, it’s fairly easy to use. I’m not sure if I did something wrong, but I couldn’t get it to load my information found with the VerifyYou feature. While trying to add my info in order to purchase a usage license for the app, I scanned the back of my current drivers license. It brought up my info but only offered a “Dismiss” option. I still had to manually enter in all my info in order to register and pay. That was the only problem I had with the whole process. I haven’t read all the fine print yet, but a suggestion I’d offer is for the app to send you a reminder 30 days before your license expire. (That may already be available and I just haven’t noticed it yet.)
Developer Response 08/14/2019
auntboo, thank you for the feedback and review. We will be sure to send your issue and suggestion to our developers for review and they have been noted. Thank you for supporting LA Wallet.
Great start, needs a major update for Wallet App
06/30/2018

gwh34t
I was able to get an account created and have my state issued license on my phone within about 3 minutes. There is a cost of $5.99, but well worth the hassle if caught without my ID. I can leave home with nothing more than my phone and feel safe and be legal. However, this app needs a major update to add the ID to the Wallet App of the phone. Most police officers take driver’s IDs back to their vehicle. Not everyone feels comfortable handing a police officer their phone - especially unlocked and out of sight. Adding the ID to the Wallet app with remedy this as the phone will be locked during this time of accessed from the lock screen.

Developer Response
Thanks for the review, gwh34t. We also appreciate your feature requests, including to have it added to the Wallet app of the phone. More than a few others have requested this at our https://feedback.lawallet.com site where ever request is personally reviewed. Please keep up with your app updates, as are adding features that address your concerns in a forthcoming update. Again, be sure to visit https://lawallet.com to learn more about the "hands-off" and "no-touch" practices that accompany LA Wallet and law enforcement.
Great start, needs a major update for Wallet App
06/30/2018

gwh34t

I was able to get an account created and have my state issued license on my phone within about 3 minutes. There is a cost of $5.99, but well worth the hassle if caught without my ID. I can leave home with nothing more than my phone and feel safe and be legal. However, this app needs a major update to add the ID to the Wallet App of the phone. Most police officers take driver’s IDs back to their vehicle. Not everyone feels comfortable handing a police officer their phone - especially unlocked and out of sight. Adding the ID to the Wallet app with remedy this as the phone will be locked during this time of accessed from the lock screen.
Developer Response 07/10/2018
Thanks for the review, gwh34t. We also appreciate your feature requests, including to have it added to the Wallet app of the phone. More than a few others have requested this at our https://feedback.lawallet.com site where ever request is personally reviewed. Please keep up with your app updates, as are adding features that address your concerns in a forthcoming update. Again, be sure to visit https://lawallet.com to learn more about the "hands-off" and "no-touch" practices that accompany LA Wallet and law enforcement.
Need to Upload LA Covid Vax but Still Have Out of State License
08/22/2021

Hunter SB
I am currently a New Orleans resident. Own my home. Moved to NOLA a few months ago, and received my Covid Vaccine in NOLA, which I would like to upload here. I still, however, have my out-of-state license. Please don’t tell me that I have to change my DL in order to use this app and upload my Covid vaccination.Now the developer has responded that other states do not allow LA Wallet to upload out-of-state licenses (mine is from DC). Well, it turns out that there are other apps, like NYC Covid Safe (from New York, obviously) which allow licenses from anywhere, and which is an app that is easier to use than this one. Additionally, that app is perfectly fine for use in states other than NY. I’ll be using it instead. It seems that it is LA Wallet that is limited.

Developer Response
Hi Hunter, I am sorry but other states do not allow Louisiana's LA Wallet to add out-of-state licenses. For the best experience, you need to officially become a Louisianan. Surely, that will be worth a 5-star rating.
Need to Upload LA Covid Vax but Still Have Out of State License
08/22/2021

Hunter SB

I am currently a New Orleans resident. Own my home. Moved to NOLA a few months ago, and received my Covid Vaccine in NOLA, which I would like to upload here. I still, however, have my out-of-state license. Please don’t tell me that I have to change my DL in order to use this app and upload my Covid vaccination.Now the developer has responded that other states do not allow LA Wallet to upload out-of-state licenses (mine is from DC). Well, it turns out that there are other apps, like NYC Covid Safe (from New York, obviously) which allow licenses from anywhere, and which is an app that is easier to use than this one. Additionally, that app is perfectly fine for use in states other than NY. I’ll be using it instead. It seems that it is LA Wallet that is limited.
Developer Response 08/22/2021
Hi Hunter, I am sorry but other states do not allow Louisiana's LA Wallet to add out-of-state licenses. For the best experience, you need to officially become a Louisianan. Surely, that will be worth a 5-star rating.

This update includes performance improvements, stability enhancements, and bug fixes. Thanks for using LA Wallet and for your continued support!

Version 2.8.65 Mar 25

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Louisiana Division of Administration
Size: 265.6 MB
Category: Productivity
Compatibility: Requires iOS 12.2 or later.

iPhone
Requires iOS 12.2 or later.

iPad
Requires iPadOS 12.2 or later.

iPod touch
Requires iOS 12.2 or later.

Apple Vision
Requires visionOS 1.0 or later.
Age Rating: 4+

4+

Learn More