Toucan Smart Home

Name: Toucan Smart Home
Rating: 4.6 (4590 reviews)
Author: Vupoint Solutions

Lifestyle

Free · In‑App Purchases · Designed for iPad

4.6K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Vupoint Solutions
Language

EN
+ 17 More
Size

368.7
MB

The Toucan Smart Living app is an all-in-one smart home system that manages and connects all current and future TOUCAN products in one place, including security and surveillance camera system, doorbell, smart home devices, smart lighting and smart lifestyle products. The app interface is streamlined and built in the way to simplify the operation to deliver the best user friendly experience with different TOUCAN products. Surveillance System: Manage all indoor, outdoor cameras and doorbell in one place, no matter if they are installed in the office or at home. You cansee a live feed of your properties wherever they are installed with a few taps in the app. With lots of unique features attached to our products including 2-way communication, recording, playback, alarm, pre-record messages and 1-button to call emergency service, the Toucan Smart Living app makes operating fast and simple. Smart Lighting Control: On the app’s interface for smart wall sconces, you can control the light from anywhere, easily select the theme, define yourfavorite color and brightness for different areas and scenes from fingertips; You can also program and schedule the timer and the ambience including customizing the light hue and brightness levels in Toucan app. The interface for smart lighting control can be independently added to Alexa skills or Google Assistant so that the light and ambience can be controlled by voice. Shared Control and Authorization: The app allows you to authorize family members to monitor and control the authorized devices. Be PRO, Be ELITE: Upgrade to Toucan PRO ($2.99/mo) or ELITE ($9.99/mo) to enjoy additional features: Upgrade once to apply to all devices you own. Secure event footage up to 7 days for PRO and 90 days for ELITE Download to your smart device or share footage with anyone, anywhere Share any device you won with anyone More smart features are on the way About subscription: Payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews at $2.99 for PRO or $9.99 for ELITE, unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24 hours prior to the end of the current period. Subscriptions can be managed and auto-renewal turned off by going to your iTunes Account Settings after purchase. You can cancel your subscription by entering the following address: https://support.apple.com/en-us/HT202039 We have more products on the way, more exciting features and updates in que. Stay tuned. Terms & Conditions: https://www.toucan.solutions/inapp-terms-conditions Policy Policy: https://www.toucan.solutions/inapp-privacy-policy

Ratings & Reviews

4.6

out of 5

4.6K Ratings

Customer worked through an issue with me
12/30/2021

KEScottM
The customer service group was willing to work with me and figure out an issue I was having. It was nice to see someone try and support me as a customer. I walked through the troubleshooting with the first tier help who decided to pass me to the second tier. I thought it would be a long process to work through the issue over email, but I was pleasantly surprised when they responded multiple times in an hour and helped me to get my problem fixed. I’d recommend the product based on that but also the app is easy and the device loads quickly to see my doorbell which is better than another brand that I was using. The other brand is very well known but the camera would take forever to load and the audio was scrambled. In Toucan’s product I don’t have these issues.
Customer worked through an issue with me
12/30/2021

KEScottM

The customer service group was willing to work with me and figure out an issue I was having. It was nice to see someone try and support me as a customer. I walked through the troubleshooting with the first tier help who decided to pass me to the second tier. I thought it would be a long process to work through the issue over email, but I was pleasantly surprised when they responded multiple times in an hour and helped me to get my problem fixed. I’d recommend the product based on that but also the app is easy and the device loads quickly to see my doorbell which is better than another brand that I was using. The other brand is very well known but the camera would take forever to load and the audio was scrambled. In Toucan’s product I don’t have these issues.
Great Camera
04/27/2021

MMA301980
So, I just purchased 3 Toucan wireless security cameras. For my front porch, living room and backyard. The quality of the cameras are excellent. The cameras itself are good quality very solid. Easy to use and easy to install. Love everything about this cameras I installed the cameras at 11am this morning and it’s now 6:35pm with all cameras having 100% charge on them. Definitely would recommend to any one. For the people who is having buffering issues. Either get a new modem/router or a WiFi booster if you have a huge square feet. I live in a 3200 square feet home and the cameras has no issues connecting to my WiFi.

Developer Response
We're glad you're enjoying them! We're quite happy with the range as well, and we've worked REALLY hard to make sure that they wake up and start recording faster than anything else on the market. Let us know if you need anything!
Great Camera
04/27/2021

MMA301980

So, I just purchased 3 Toucan wireless security cameras. For my front porch, living room and backyard. The quality of the cameras are excellent. The cameras itself are good quality very solid. Easy to use and easy to install. Love everything about this cameras I installed the cameras at 11am this morning and it’s now 6:35pm with all cameras having 100% charge on them. Definitely would recommend to any one. For the people who is having buffering issues. Either get a new modem/router or a WiFi booster if you have a huge square feet. I live in a 3200 square feet home and the cameras has no issues connecting to my WiFi.
Developer Response 05/06/2021
We're glad you're enjoying them! We're quite happy with the range as well, and we've worked REALLY hard to make sure that they wake up and start recording faster than anything else on the market. Let us know if you need anything!
Was Good .. now very inconsistent
06/01/2021

Abflixx
When I first bought the toucan cameras a little over a month ago they were great . Fast loading time to my live feed was able to see things clearly audio was really good . But the last week or so it’s been soo bad . My Live feed doesn’t pop up anymore it just keeps loading and then tells me cannot connect to camera . My internet is fully functional good signal strength it’s got good speed and all my other devices work so I know it’s not the WiFi. I want to say after the last update it started doing all of these inconsistencies. I wish toucan would work on it to get these cameras back to working properly update the firmware or put it back to the older version . I’m really considering to switching to a different brand like the Ring if these arent fixed soon .
Was Good .. now very inconsistent
06/01/2021

Abflixx

When I first bought the toucan cameras a little over a month ago they were great . Fast loading time to my live feed was able to see things clearly audio was really good . But the last week or so it’s been soo bad . My Live feed doesn’t pop up anymore it just keeps loading and then tells me cannot connect to camera . My internet is fully functional good signal strength it’s got good speed and all my other devices work so I know it’s not the WiFi. I want to say after the last update it started doing all of these inconsistencies. I wish toucan would work on it to get these cameras back to working properly update the firmware or put it back to the older version . I’m really considering to switching to a different brand like the Ring if these arent fixed soon .
Dependability
04/04/2022

Anonymous5950
I have 4 cameras (upgraded from one). I also have the door bell camera. In regards to battery-life (which typically last about 2 weeks when fully-charged) , image quality (not standard 1080p), and the sensor response time ( there are times when I would wave at the camera for 5secs or even more without the camera sensor even being triggered. Oh let’s not forget the app, well actually forget about the app. It works about half the time, images don’t update on home screen, so much wrong with the app and firmware/software updates do not solve those issues.New subpar products, but no new engineering says a lot about their ability to listen to customers and implement useful changes. Apparently I’m not the only consumer who feels this way. I would definitely recommend going with one of the more established brands.
Dependability
04/04/2022

Anonymous5950

I have 4 cameras (upgraded from one). I also have the door bell camera. In regards to battery-life (which typically last about 2 weeks when fully-charged) , image quality (not standard 1080p), and the sensor response time ( there are times when I would wave at the camera for 5secs or even more without the camera sensor even being triggered. Oh let’s not forget the app, well actually forget about the app. It works about half the time, images don’t update on home screen, so much wrong with the app and firmware/software updates do not solve those issues.New subpar products, but no new engineering says a lot about their ability to listen to customers and implement useful changes. Apparently I’m not the only consumer who feels this way. I would definitely recommend going with one of the more established brands.

This update brings new features, improvements and bug fixes. Key updates: - Full support for the new Wireless Solar Security Camera S5 - New features and interface improvements for Wireless Video Doorbell V3 and Wireless Security Camera S4 Your feedback is important to us. We read it all. Please email suggestions to support@toucasolution.com