DHL Express Mobile App 4+

DHL Express

    • Free

Screenshots

Description

The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone. Advanced GPS location services and camera barcode scanning are also available. Download DHL Express Mobile today.

What’s New

Version 5.0.0

Bug fixes and ongoing security and performance improvements

Ratings and Reviews

4.5 out of 5
10.7K Ratings

10.7K Ratings

M-B Fan ,

Developers Responded Quickly (Worked Okay Until v4.7.0)

Update: I received an email from the developers within 24 hours and also got v4.7.1 pushed to my phone. The problem with dates missing was corrected.

I’m using iOS 17.1.1 and the app worked pretty well except that things don’t seem to sync up properly. When I enter the 10-digit tracking number, the package shows up, but it does not appear under the To Me tab even when I entered the number there manually. I know my name is attached to the package because a DHL representative called me to confirm information for customs processing. Also, the update to 4.7.0 lost the dates in the tracking info. I see the times each step in the processing occurred, but now all dates are missing. They were there until I updated in Nov 25. I know they are still being generated since I can track the package through the seller’s website and I see both the dates and times there.

Developer Response ,

Thank you for bringing these issues to our attention. We apologize for the inconvenience you have experienced. Please email us at dhlexpmobileappsup@dhl.com with your shipment waybill details, so we can assist you further. Thank you.

CommanderGlycon ,

Gotta give this app some love.

I was hesitant at first to download this app because of all the negative reviews. But they seemed a bit dated, so I figured, “What do I have to lose?” Right? I could always delete it and go to the company website on my computer. Turns out this app was sufficient for my needs and I had no problems at all.
None.
Zero.
Zilch.
Nada.
So having said that here on Tuesday, June 9th 2020 it would appear that at least it works just Jim Dandy on my antiquated iPhone 5S that I prefer because it fits into my front pocket.
So, maybe they fixed the issues without any fanfare or something.
I opened a free account and changed a couple things about the way I wanted the package shipped that was heading my way without ANY problems.
Be nice if people would give some props when developers actually fix problems but this is the world we live in.
Five Stars.

AntoinetteD ,

Responsive Developers

The app had an issue with the iOS 17 update. The developers quickly fixed the issue and now the app is working fine.

I’m able to easily track my package. I do wish there was a way to simply mark the item easier tracking within the app. There are simply too many clicks needed when returning. First, I have to select the field for the tracking number. This takes me to a different screen when I then have to select from my recent tracking history. There is a page for items shipped ‘To Me’. However, no matter how many times I enter my waybill number it doesn’t show any results. Also, even though the address in my profile matches the shipping address, it doesn’t show my item.

App still needs improvement.

Developer Response ,

Hello AntoinetteD,

Many thanks for the confirmation that the iOS update did clear the concern of the app.
With regards to the shipments that appears in the "to Me" section, Ideally, if you are a registered user of our app and if the shipment is addressed to your registered eMail used on app, you should be able to see your shipment under the 'To Me' listing. If you still encounter issues, please email us at dhlexpmobileappsup@dhl.com so we can assist you further. Thank you.
Thank you for your review of our app!

App Privacy

The developer, DHL Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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