CINNOX
Humanise your connections!
Only for iPhone
Free · Designed for iPhone
iPhone
CINNOX is an innovative customer engagement and analytics platform that humanises connections for better business. Connect, orchestrate, and evaluate all of your employee and customer interactions through a unified platform, automated workflows, and actionable insights.
Never miss an opportunity, always reply in an instant with a human touch. The CINNOX mobile app makes customer support and team collaboration easier than ever before:
- Receive enquiries from customer’s preferred communication channel
- Visualise the customer journey in a single pane view
- Swap between communication channels, or even initiate a video call or conference call
- Route enquiries or forward calls to the most suited staff
Install the CINNOX app on your mobile to stay on top of customer enquiries anywhere and keep delivering that fantastic service you’re known for.
CINNOX: Humanise Connections for Better Business. Use the CINNOX web platform to power the total experience of your business:
Elevate Customer Experiences:
- Customers can engage with your business on any channel they prefer at any time
- Improve first time resolution by connecting them to the right agent for a given situation
- Reduce wait time through automation and “always on” support at every touchpoint, at scale
- Offer seamless switching between voice, video, conferencing, across telecom and digital channels to best match the type of response needed
Optimise Employee Experiences:
- Collaborate and escalate efficiently to facilitate timely resolution of complex customer enquiries
- Analyse interaction data to improve team performance and actionable business strategies
Visit our website www.cinnox.com to learn more about how you can connect, orchestrate, and evaluate for better business.
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We’ve introduced "SMS Inbox" — now you can send and receive SMS directly from the CINNOX App using a CINNOX Virtual Number.
Learn more → https://docs.cinnox.com/docs/release-notes
The developer, M800 Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- M800 LIMITED
- Size
- 177.6 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 4 more
- English, Japanese, Simplified Chinese, Thai, Traditional Chinese
- Age Rating
4+
- 4+
- Copyright
- Copyright © 2021 M800 Limited. All rights reserved.