The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Ratings and ReviewsSee All
Good but needs work
It's good overall but has some bugs. It is fantastic that there is a system for leadership to report issues to the Facilities group. However, the emails sent to the AA (and subsequently sent to the mechanics) do not have the building name or issue description in the subject line or email header thus making it difficult to coordinate repairs effectively. The mechanics that make the repairs have no way to communicate to the AA that the order is complete through the fir app. The mechanic will have to send an email to the AA or phone the AA to communicate that the work order is complete or if there are additional problems. This particular process is not time effective and detracts from the mechanics overall productivity. Please set up a way for the mechanic to report back completion or further issues with the app to the AA. It would be nice if the mechanic could communicate through the app that would auto generate an email to the AA that the work order is complete. Thank you!
Please finish app
We need a way to report back what we found and did to remedy the problem OR what will be required to fix it right. Then, we need to be able to close them out - ALL within the app.
As it is now, the admins have to retype the WO into a report which they then have to send to us who fix things, we in turn, must do the work or tell them why not, then we have to retype AGAIN the info and report that it can be closed, then the admins have to retype & close each order. MANY man/woman hours wasted! PLEASE help this tool save us time, so we can all do more work and make our bldgs. more beautiful and functional. Thanks.
CSM in Lovell
23-Apr-20 - inputs from regular members?
Being an “unauthorized user” (not a bishop or quorum president), I can’t rate the functionality of the app.
I do wish there was an option such that regular members can notify somebody - anybody - on building maintenance issues that they might notice.
I became aware of this app when at our local chapel, the wheelchair access door was inoperative. Both bishop and elder’s quorum president said to use this app to report it.
When I downloaded the app, the first thing I discovered was that I am an “unauthorized user.”
I understand there would be a need to avoid duplicate (and possibly fake) inputs into the system. But perhaps an option where a regular member could flag something and the app would notify a bishop or quorum president.
Just trying to help watch out for our buildings.
Developer Response ,
Hi, thanks for this feedback! We're working on improving Facility Issue Reporting to handle duplicate requests more elegantly. Once that foundation is in place, we may explore expanded app access.
- The Church of Jesus Christ of Latter-day Saints
- 59.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese
- Age Rating
- © 2020 by Intellectual Reserve, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.