The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Ratings and Reviews
Good but needs work
It's good overall but has some bugs. It is fantastic that there is a system for leadership to report issues to the Facilities group. However, the emails sent to the AA (and subsequently sent to the mechanics) do not have the building name or issue description in the subject line or email header thus making it difficult to coordinate repairs effectively. The mechanics that make the repairs have no way to communicate to the AA that the order is complete through the fir app. The mechanic will have to send an email to the AA or phone the AA to communicate that the work order is complete or if there are additional problems. This particular process is not time effective and detracts from the mechanics overall productivity. Please set up a way for the mechanic to report back completion or further issues with the app to the AA. It would be nice if the mechanic could communicate through the app that would auto generate an email to the AA that the work order is complete. Thank you!
Please finish app
We need a way to report back what we found and did to remedy the problem OR what will be required to fix it right. Then, we need to be able to close them out - ALL within the app.
As it is now, the admins have to retype the WO into a report which they then have to send to us who fix things, we in turn, must do the work or tell them why not, then we have to retype AGAIN the info and report that it can be closed, then the admins have to retype & close each order. MANY man/woman hours wasted! PLEASE help this tool save us time, so we can all do more work and make our bldgs. more beautiful and functional. Thanks.
CSM in Lovell
Feedback received from mechanics is that they are so busy at the job and traveling between jobs, that sitting down in front a computer to mark the order completed and provide details is the hardest thing to find time to do. If they could mark the job completed in the app and provide additional details if necessary it would greatly enhance the experience for everyone.
- The Church of Jesus Christ of Latter-day Saints
- 43.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese
- Age Rating
- © 2019 by Intellectual Reserve, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.