The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples. Leaders can also access additional membership information and reports.
Extended Ward council members can now submit payment requests
Ratings and Reviews
Great idea, poor execution
As an introverted member of the church, the idea behind this app is invaluable- a place where I can look up my fellow church members and leaders and get their number or address and find a way to connect that isn’t walking up at church and saying “hello, let’s talk” because that’s terrifying. However, many of the aspects of this app make it difficult for me to use, earning it’s star rating- it’s been buggy lately, meaning that I have been too anxious to use it for its intended purpose. The information doesn’t sync often enough (despite my best efforts to push the sync button!) so it often isn’t very helpful. So many people are on “private”- I don’t know if that’s the default or if people are just choosing it, but again, if all of my church leaders are on “private”, I feel like I don’t even know who to talk to much less how to reach them. And there’s no in-app messaging options, which honestly would make my life so much simpler. If these things were updated, especially the last one, this app would get 5 stars from me. But until the technology catches up with my needs, the best I can do is 3 stars.
Syncing Issue Resolved - Instructions
So the syncing issue, for me anyway, has been going on for quite some time. I’ve developed Apps in the past and finally had some time to dig in and dedicate to testing this one, to see if I could find a pattern to the issue. I’ve been able to reproduce the issue and fix it multiple times now. Here are steps I took to fix the Syncing issue. For reference I am on the latest update of iOS on an iPhone 11 Pro. - Here is the fix - Open the app and immediately click Help in the upper right of the screen, Click Sign Out / Reset and then OK. Then, Delete the App from your phone and then re-download it. Sign in and accept the permissions. Sign in and let it update. The update will likely take a while, a few minutes (3-5) for me. It should work. It worked for me a few times on a few devices. Here’s the other important thing. If you want to make updates much much faster go to Settings, under the More... menu and turn off Download Photos. The issue may actually be caused by turning on Download Photos. This is a great app, when it’s syncing. Enjoy.
Suddenly Unable to Sync
Like several others note the app suddenly and recently stopped being able to finish it's sync process. This may have been triggered by multiple attempts to sync while the Church's web site was having seizures yesterday. Since the Church's web site became functional again I tried to sync repeatedly (because the app wouldn't let me do anything else), and I tried the usual iOS methods for removing and restoring the app. The fix this time was to go deep in iOS settings and delete the app along with it's data and documents. (Try Settings, General, iPhone Storage, open the Tools app listing and choose Delete App.)
This app still needs fixing. Maybe allow customers to kill an obviously stalled sync process and/or clear failed sync downloads from within the app. Maybe prevent the app from trying to sync when Church web resources are glitching.
Like others I've learned to expect the app to catastrophically fail at the most inopportune times and function reasonably well only when it's not really needed. Having functioned as a ward, assistant, or stake clerk for around 35 years this app is the only tool so far that has not been reliable.
I've been wishing it would get better since it was made available. Function increases have been great. It now needs stability/reliability fixes.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- The Church of Jesus Christ of Latter-day Saints
- 79.5 MB
- Requires iOS 12.3 or later.
- Requires iPadOS 12.3 or later.
- iPod touch
- Requires iOS 12.3 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Albanian, Armenian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Tonga, Traditional Chinese, Ukrainian, Vietnamese
- Age Rating
- © 2020 by Intellectual Reserve, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.