Literally the worst delivery gig I’ve ever used and I’ve worked with quite a few. At first I saw maybe 1 order come in every few months then absolutely nothing was coming in for several months. There is literally zero instructions on how they want you to conduct yourself on catering orders. I thought I was supposed to just pick up and drop off the orders until one client got upset with me because I didn’t set up the food for them after walking up 3 flights of stairs with heavy boxes. I was so annoyed with the company for the lack of communication lack of work so I asked them to delete my account several times and was ignored. The one time I spoke to a live representative he refused to cancel my account and told me to be patient and wait for orders. Few months go by still not a single order sent my way. And yes I was “online” ready to accept. Went on their website to delete my account myself and none of the instructions worked. I email again and got ignored again. Now over a year later i haven’t received any orders yet I’m still activated and online so I finally got it deleted and had to do it manually on their site and it finally worked this time. What a mess.

Driver support is the worst. I received a call as I was pulling up to pick up a delivery 10 minutes before pick up time asking if I was going to pick up. I don’t mind receiving the call but the problem is the dispatcher was so NASTY. I will never answer their call while I’m delivering. Another issue is that the dispatcher sends messages while I’m almost at the pick up every trip. When driving, sometimes it’s hard to know that a message is coming through the app. When I stopped at a light on my way to pick up another order I saw a new message had come through asking if I was going to pick up the delivery and then the dispatcher cancelled the order. I was 2 minutes away. I texted “driving” then they added the order back. You would think that the company would read these reviews and address the concerns with their dispatchers to make for a better experience for drivers which ultimately make for a better experience for the customer.

I had this app for a month and only got one trip from them. And that trip was already assigned to someone else so when I went to go pick it up, it was already gone. The crazy thing is whenever I go active. I wouldn’t get any trips but when I’m not active it will say I got a trip then it would already be assigned to someone else and it will say oh well if you do not accept this trip, your rating will go down, but I never got a chance to see the trip. I never got a chance to accept the trip. It was already gone the moment I even looked at the phone. to get in contact with support is a whole Nother thing. I would text them from the app and literally a day or maybe three days later somebody would actually respond, I was at one point told somebody will get in contact with me, but they never did so. Don’t waste your time using this app I even have screenshots of conversations well suppose conversations of me trying to get a contact with support.

I did Senpex for a while I would get orders here and their I would always show up early at restaurants and delivery early I though I was doing good by showing up early to orders mind you I was never told I shouldn’t pick up orders early or drop off early I received this order one day and I was 5 mins away from pick up and start time was in 30 mins I got there 10 mins early by the time I got my order and put it in my car took me about 5 mins so I had an extra 5 mins I was like let me start driving to my drop off I put my drop off in my navigation it’s only about 7 mins away and drop off was at 11:30 but my arrival is at 11:07 so I go drop off the order the person that ordered took my order and everything After 30 mins I get a message from support being so rude telling me that I shouldn’t pick up orders early and drop them off early and at that time I got paid $10 for delivery and $25 tip they literally took my tip away and just paid me $10 I argued with them and said I did my job and I shouldn’t be penalized for something I wasn’t informed about they didn’t care at all and just because of one mistake that wasn’t my fault I haven’t seen an order pop up for months I message them about it and they don’t even respond anymore THIS IS THE WORST APP EVER THEY WILL STEAL YOUR MONEY