Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure.
• Touch ID and Face ID
• View your account balances with Quick Balance
• View your Routing Number and Account Number
• Transfer funds between your FNBT/FCB accounts
• Deposit checks with Mobile Check Deposit
• Money Management including access to outside accounts
• Budgeting tools including widgets
• Pay bills with Bill Pay
• View and manage your Debit Card with Card Controls
• Manage and edit Alerts
• Open a new account
• Apply for a loan
• View your E-Statements and Notices
• Send a Secure Message
• Live Chat with a Customer Care Representative
• Locate a FNBT/FCB branch or ATM
• Redesigned App settings view
• Updated locations permission flow
• Enhancement to recurring transfer flow
• Badge display for new navigation
• Improved app logout behavior
• General maintenance and defect fixes
Ratings and Reviews
Change is good
I was able to getting into the new app with no problem! I really appreciated getting the emails weeks before that made me aware of the change that was coming! It made the switchover so much easier! Times are changing so we need to all just be patient and keep up with the times! So far the app has been great for me and so easy for me to set up my bill pays and made it easy to transfer to my other banks having this feature in the app! And now the zelle feature is up and running too!! Change is good people, embrace it!
why tease the option of mobile deposit if it is going to continuously malfunction rejecting perfectly clear check images randomly and even just this moment I’m taking an image of my check and the app alters where the check is. It is literally lined up with their guidelines for the signature and blabla underneath but when you take the image it is cutting off the entire portion in the image. When you move to account for this malfunction the image is still clear but now of the entire check zoomed out much more than you just were and will still not accept this image either. Another random outcome is a solid blur completely unfocused image regardless of what your talking an image of. This’s a pathetic excuse for an app of a bank in real life but with the lack of any incentive whatsoever percentage wise for savings etc I don’t think the customer is something they seem to care about.
Update: started working again, it only wasted an hour attempting mobile deposit this time, honestly an improvement from last two times most recently.. I can’t go above one star right now this’s ridiculous
Developer Response ,
We are sorry to hear that you are having trouble and we are here to help! Here are a few tips to assist with capturing mobile check images: use a dark surface, avoid direct overhead lighting that may create a glare and if you prefer you can turn off auto image capture and manually capture the image. Need more help? Please use the “Chat Now” feature located in the “more” menu to connect with a live agent.
Probably paid for reviews
It’s launch day and despite having everything I needed, there’s no response or way to get into the app and even tried getting that one time use password but to no avail. Also the first reviews were 19 hours ago before launch so that’s just very weird to me. Almost like dev team making sure their new app gets some good comments and ratings.
As well, the old app doesn’t work, nor the old site, which means if a tiny technical hiccup occurs, customers are left in limbo and not able to access their accounts. So I guess this is more of a CEO problem. Terrible planning or at least terrible homework on the App and site dev team, but above all, just no contingencies. I knew this would be a problem so I’ve started a relationship with another bank. Oh, and I was on hold waiting to speak to a rep today for 40 minutes before they hung up on me. So hurray. If the board actually cares to read a review, I hope it’s mine and shown in a PowerPoint one day, because this is how you lose assets and lending power.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- First Community Bancshares, Inc.
- 36.2 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2021