Description

Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure.

24/7 Features:

• Touch ID and Face ID
• View your account balances with Quick Balance
• View your Routing Number and Account Number
• Transfer funds between your FNBT/FCB accounts
• Deposit checks with Mobile Check Deposit
• Money Management including access to outside accounts
• Budgeting tools including widgets
• Pay bills with Bill Pay
• View and manage your Debit Card with Card Controls
• Manage and edit Alerts
• Open a new account
• Apply for a loan
• View your E-Statements and Notices
• Send a Secure Message
• Live Chat with a Customer Care Representative
• Locate a FNBT/FCB branch or ATM

Ratings and Reviews

4.6 out of 5
5.4K Ratings

5.4K Ratings

Peter wanger ,

Probably paid for reviews

It’s launch day and despite having everything I needed, there’s no response or way to get into the app and even tried getting that one time use password but to no avail. Also the first reviews were 19 hours ago before launch so that’s just very weird to me. Almost like dev team making sure their new app gets some good comments and ratings.

As well, the old app doesn’t work, nor the old site, which means if a tiny technical hiccup occurs, customers are left in limbo and not able to access their accounts. So I guess this is more of a CEO problem. Terrible planning or at least terrible homework on the App and site dev team, but above all, just no contingencies. I knew this would be a problem so I’ve started a relationship with another bank. Oh, and I was on hold waiting to speak to a rep today for 40 minutes before they hung up on me. So hurray. If the board actually cares to read a review, I hope it’s mine and shown in a PowerPoint one day, because this is how you lose assets and lending power.

First Inconvenience ,

Terrible

Can’t log in most of the time and the app doesn’t update your account in real time which causes obvious problems with potential overdraft issues. Not surprised though and definitely will be looking for another bank because this is the opposite of “convenience”.

There is absolutely no way this app was thoroughly tested before being released because there are simply too many issues. I would advise people to continue writing bad reviews until something gets fixed. This bank thinks it can prioritize other things over customer satisfaction and I hope it becomes their downfall.

I’m ashamed to be affiliated with this bank and I NEVER write reviews but the sheer frustration was too much. People need to know when to walk away from something and this was my wake-up call.

Hcarlin22 ,

Change is good

I was able to getting into the new app with no problem! I really appreciated getting the emails weeks before that made me aware of the change that was coming! It made the switchover so much easier! Times are changing so we need to all just be patient and keep up with the times! So far the app has been great for me and so easy for me to set up my bill pays and made it easy to transfer to my other banks having this feature in the app! And now the zelle feature is up and running too!! Change is good people, embrace it!

Information

Seller
First Community Bancshares, Inc.
Size
43.2 MB
Category
Finance
Compatibility

Requires iOS 12.0 and watchOS 2.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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