Test was transmitted without a hitch. Attaching the sensors was easy. Pairing the device went flawlessly. Not really sure what all the negative reviews are about. I didn’t have a single issue. No discomfort. I just followed the instructions which were clear and easy to follow. 💁🏼 I checked in with Lofta to make sure everything got to them as I’ve read several reviews the test information did not send. They received it without issue. I got my test results from a sleep doctor in less than 12 hours and a full personalized recommendation. It was easy to understand. I requested my prescription and it was password protected and emailed to me, again within 12 hours. I really can’t speak enough to the level of care I’ve received. A few tips. If you follow the instructions to the letter, you won’t have any issues. Go step by step. If at any point the device isn’t working, contact Lofta. Their customer service is awesome. Be patient with the technology. Make sure it’s connected (green light) and that the watch is not too tight. Attach the sensor on your chest with some medical tape. Don’t put the finger with the sensor over your head or higher than your heart and you won’t have discomfort/throbbing. Be patient. Relax.

Intentionally Arduous to Access Privacy Details & No Battery Seeing other people’s comments about the information that’s collected and not noted in the App Store made me nervous so I read the entire terms and conditions (which simply start with by using this app, you’re agreeing to the following (!!!)) and it doesn’t say anything about collection of information so I thought I should go back and check out the link to the privacy documents, which are seven separate documents that you can download to view one at a time, and after you tap to download and view one of them, it takes you back to the main screen of the app so then you have to go back to the terms and conditions menu, scroll all the way down to find the link to the privacy documents, tap to download view that document back to the main screen back to the terms and conditions, scroll down to the privacy link tap on the next one download and view that document, etc. etc.. There’s a form that you can fill out & submit to find out what information they collect from you, with a checkbox either to find out what information they collect & possibly share about you OR asking them to delete the information they collect about you. You cannot submit one form to do both. On top of this nonsense there was no battery in my sealed kit, which will put 90% of patients in a last minute bind. Luckily I watched the preview in the app which stated “check that the battery is in the box, and if not, go get one” lol not impressed.

I had no issues whatsoever with the app. I actually found the steps very easy to follow. The most brought issue in the reviews is that you have to ensure your phone screen does not go off all night long. For iPhones go to settings > display and brightness > change Auto Lock to ‘never’ (don’t forget to change it back in the morning!) So that the screen light doesn’t bother you all night, keep your phone turned over on your night stand and keep your phone plugged in. Other tips, watch the videos, which are very informative. They literally show the same steps that you end up using when you’re setting up the equipment to get ready for the test. The equipment was very comfortable wearing all night. One person mentioned in a review that there were lights on the equipment, that was not my experience. Don’t get discouraged by the poor ratings of this app!

Apparently the devs haven’t figured out how to make this app run in the background like other data collection apps have been doing for 15 years. The phone has to be on and awake the entire time. I’ve poured through the documentation and setup videos and nowhere is it mentioned explicitly. Yes it tells you to leave the phone plugged in. But that’s not the same thing as telling you it must be *awake* all night. The problem arises for people who have managed devices with security settings on them. Often times security profiles deliberately prevent a phone from staying on permanently or for long periods (because if it does, then there’s a good chance someone else can access it when you’re not aware). So the effect here is that as soon as your phone goes to sleep, because it’s forced to, the app disconnects. There is no way to fix it once you start the sleep study. You can’t remove security profiles that would require the phone to reboot and interrupt the app. WatchPAT won’t allow you to disconnect its device and move it to another phone. Those who pay for this study out of pocket basically just spent $$$ for nothing.