I am a distance education student and unfortunately, my university uses Panopto for recorded lectures. I have had no issues watching my lectures on my laptop, but I always have issues when I am using the app on either my phone or iPad. Sometimes the sound will just randomly go out and you will have to reboot the app or even though it shows you scrubbed forward in the recording the sound will be playing from the very beginning - this is very frustrating because sometimes it will just bring you back to the beginning of the video and then you won’t be able to get back to your spot. There are so many little glitches that happen like that it makes it pretty much unusable. I like to listen to my lectures while I’m driving, especially if I have an exam coming up and need to be utilizing any spare moment for studying, but this app makes it hazardous for me to do so since it is incapable of just playing the lecture without glitching and requiring attention. It always ends up glitching and then I can’t fix it since I’m driving and I lose the opportunity to get some extra academic time in. It is extremely frustrating and disappointing. Truly hope they see all these reviews and fix these issues or I hope my university will drop them and find a different platform to upload lectures. It is truly so bad and has a big impact on my overall experience as an online student.

Haven’t even used the app because it won’t let me use my school account on the app, when I try to sign in it will automatically takes me to the website. This would be fine if Panopto had IOS support but it literally just doesn't so why even take there. It’s just wasted my time by me trying to figure out how to use it, just for me to figure out I can’t. This app shouldn’t advertise or partner with schools because the app is not properly built, and isn’t straight forward or easy to use it’s a hindrance on students. It’s annoying that this app even is used in professional settings because the app is far from it. Also (on computer) why make make it seem like recording in your browser is a alternative when it doesn’t even record your screen, it just works as a really bad webcam in the browser. You need to actually install the software on a computer to use the screen recorder. F this software, student around the world despise you because of the negligence your company has about the capabilities of your software.

Every single time without fail that I open this app to review lectures for school, there is always a glitch or error that occurs if you pause, skip ahead any amount or try to go back on videos. Most common being the audio and video not syncing at all, always being at drastically different parts of the video from eachother. The only way to avoid bugs is to close the app, reset your phone, and watch a video from the very beginning without interacting with it at all. We are using this app for school, we pause and move around different sections of the video to learn at our own pace or to stop and take notes. The fact everytime I open this app it feels like the equivalent of driving a beat up car that'll break down any second is unacceptable. I have never, ever encountered a video streaming service on any website or phone for the past 2 decades that has this level of bugs and errors. Please do better. Every single review on this app is telling you the same thing. It is a simple issue to fix. There is no reason why streaming and video services from 2005 worked better than this app in 2024. Although thinking anything will change despite the reviews is wishful thinking. Surely this company receives their paycheck from our universities funded by us students at the end of the day regardless of how garbage this service is.

I like being able to access my university’s recorded lectures from my mobile device. However, I have a few issues with the app. 1.) button placement and screen sensitivity issues, it may be just my phone needing calibration, but often times when I go to PAUSE the video, the video skips to the middle of the screen as if I was tapping the duration bar. This makes me lose my place in the video. I wish the pause button was further away from the bar. 2.) I would like to see captions in the space underneath the video when the phone is held in profile view. 3.) I would like to be able to manage my folder subscriptions from my phone instead of only the desktop website. 4.) I’ve also had issues with the Audio and video being out of sync when pausing or navigating the video forward or back.