MyDucati

Name: MyDucati
Rating: 2.4 (50 reviews)
Author: Ducati Motor Holding S.p.A.

Lifestyle

Only for iPhone

Free

50 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Ducati Motor Holding S.p.A.
Language

EN
English
Size

59.2
MB

iPhone

Discover MyDucati App features, wherever you are and always at your fingertips: PROFILE Create your profile and make sure your information is complete and always up-to-date. The more we know about you, the better the experience we can offer you. GARAGE In your garage you can manage the bikes you own and view the available documentation. Furthermore, you can configure the motorbike of your dreams and share it with your friends or send it to your Ducati dealer. MAINTENANCE In the maintenance section you can access the services carried out on your Ducati*, view the scheduled services, and be informed in real time about available updates so you’re always sure that your bike has the highest level of safety and functionality. *all service coupons performed from July 2019 on motorcycles registered since 2015 are available for viewing. Scheduled services are visible on motorcycles manufactured from 2021. DEALER The best way to find the dealer closest to your location and how to reach it. Choose your favourite dealer, check the services offered and contact them directly if you have any queries. DESMO OWNER CLUB Share your passion with the D.O.C. world and take advantage of all the initiatives and benefits reserved to members. NEWS & EVENTS Keep up to date on all the news and services we have put together specifically for you, and discover the Ducati events organised in your country as well as around the world.

Ratings & Reviews

2.4

out of 5

50 Ratings

App needs work !
12/05/2020

duca_tista
The garage only allows to add bikes. Unless it’s been verified by ducati then they are giving you the option to remove if you don’t own it anymore. I mistakenly saved one before I submitted the VIN and I cannot delete it.I also have a notification that still shows unread but I don’t seem to find it anywhere. Most importantly I really don’t see the usefulness besides being able to download the manuals. Like I said the app needs lot of work.

Developer Response
Dear customer, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like the email that you use for access and iOS device version) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team
App needs work !
12/05/2020

duca_tista

The garage only allows to add bikes. Unless it’s been verified by ducati then they are giving you the option to remove if you don’t own it anymore. I mistakenly saved one before I submitted the VIN and I cannot delete it.I also have a notification that still shows unread but I don’t seem to find it anywhere. Most importantly I really don’t see the usefulness besides being able to download the manuals. Like I said the app needs lot of work.
Developer Response 12/09/2020
Dear customer, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like the email that you use for access and iOS device version) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team
Desmo club keeps defaulting to Charlotte, NC
07/20/2021

BChach
Update: the problems I was having appear to have resolved, perhaps with an updated version? Changed from 2 stars to 4.I can’t get my preferred club to switch to my local club and my profile never reaches above 95%. I don’t have a Facebook account so this contributes to not fulfilling my profile requirements. A bit unfair that we have to supply all information for things we either do not have or want to keep private.

Developer Response
Dear user, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like your iOS version and your email to access) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team.
Desmo club keeps defaulting to Charlotte, NC
07/20/2021

BChach

Update: the problems I was having appear to have resolved, perhaps with an updated version? Changed from 2 stars to 4.I can’t get my preferred club to switch to my local club and my profile never reaches above 95%. I don’t have a Facebook account so this contributes to not fulfilling my profile requirements. A bit unfair that we have to supply all information for things we either do not have or want to keep private.
Developer Response 07/20/2021
Dear user, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like your iOS version and your email to access) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team.
Profile is never complete?
11/08/2021

dear ducati...
No matter how much of my data I give them - and it’s already too much - they still don’t consider my profile completed. What am I missing here? Every field has some kind of an answer, and yet i still don’t have full functionality because the app thinks my profile isn’t complete.

Developer Response
Dear user, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like email to access and iOs version) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team.
Profile is never complete?
11/08/2021

dear ducati...

No matter how much of my data I give them - and it’s already too much - they still don’t consider my profile completed. What am I missing here? Every field has some kind of an answer, and yet i still don’t have full functionality because the app thinks my profile isn’t complete.
Developer Response 11/11/2021
Dear user, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like email to access and iOs version) to the email address myducatiapp@ducati.com. We remain at your disposal, Thanks, Ducati Team.
Needs a lot of work
09/23/2020

10 000 West
This is a poor effort from Ducati. Easy enough to get started, and to give away all your personal information. Registering a bike is awful. My VIN number is not enough?! The app will not upload a picture of the registration unless it is a very specific type, e.g. jpg not jpeg. Hello developer! Apple has been using high efficiency photo format for years now. Changing my iPhone to the most compatible JPEG means files are saved as .jpeg !! If you want people to use this app, start with making it useful on an iPhone.

Developer Response
Dear customer, we would like to inform you that with the last updates, we have managed to solve some issues. We aim at offering the best service and we hope this may change your review. We remain at your disposal, thanks, the Ducati team.
Needs a lot of work
09/23/2020

10 000 West

This is a poor effort from Ducati. Easy enough to get started, and to give away all your personal information. Registering a bike is awful. My VIN number is not enough?! The app will not upload a picture of the registration unless it is a very specific type, e.g. jpg not jpeg. Hello developer! Apple has been using high efficiency photo format for years now. Changing my iPhone to the most compatible JPEG means files are saved as .jpeg !! If you want people to use this app, start with making it useful on an iPhone.
Developer Response 10/14/2020
Dear customer, we would like to inform you that with the last updates, we have managed to solve some issues. We aim at offering the best service and we hope this may change your review. We remain at your disposal, thanks, the Ducati team.

Fix minor bugs and improvements

Version 4.0.1

Nov 7

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics