Channels for QliqCHAT Clinical Event Monitoring Channels introduce a new way for care teams to monitor important patient-related events. Messages that match configured trigger phrases automatically appear in dedicated read-only channels so the right staff can stay informed without interrupting patient conversations. Automatic Trigger-Based Routing Messages containing predefined trigger phrases and patient context are automatically routed to the appropriate channel, helping teams quickly identify and respond to critical situations. Dedicated Channel Feed in QliqCHAT Subscribed users can access channels directly from their message list and view routed messages with patient context, sender information, category, priority level, and timestamps. Filter, Manage, and Export Channel Activity Channel feeds can be filtered by patient or date range. Users can remove false positives using the Not Relevant option and export channel data in CSV or PDF format for reporting and review. Admin Configuration in Group Settings Group administrators can create channels, define subscribers, and configure trigger phrases and priority levels such as FYI, ASAP, and URGENT. Improvements • View available QliqSTORs directly in Settings → General • Added View More option for long messages • Conversation subject lines can now be edited • Updated tutorial screens with a clearer onboarding experience • Added Email / Mobile login switcher with country code support • Improved calendar interface for scheduled messages Bug Fixes • Resolved an issue where Fill & Sign signatures did not appear after the first save • Fixed video previews so the play button appears correctly in the carousel • Addressed a rare issue that could cause a certificate popup during login

Bug Fixes & Improvements Images in conversations now load and display correctly across all chats. Push notifications on iOS are now delivered reliably, ensuring timely alerts and message updates. Login now works regardless of email letter casing, allowing sign-in even when uppercase letters are used. Messages now decrypt correctly after a password reset, restoring full access to conversation history. Attachment handling has been improved with a new three-dot menu for quick file options, and attachment printing now works as expected. Conversations with external (non-Qliq) contacts now decrypt correctly, ensuring all messages are readable

Login via OIDC We have expanded Single Sign-On (SSO) for QliqCHAT to include the OIDC standard. SSO allows users to sign in with the same credentials they already use across their organization, reducing password fatigue and improving security. OIDC is a modern authentication protocol built on OAuth 2.0, providing secure, user-friendly sign-ins and seamless identity management. File Preview for Attachments Added a new left and right navigation carousel when viewing attachments in conversations or from the conversation details panel. Users can now easily browse through all media and document files shared in a conversation, making it faster and more intuitive to review multiple attachments. Improved PDF Quality Enhanced the Snap & Sign PDF generation from mobile camera captures. PDFs now have improved clarity and resolution, reduced compression artifacts, and more consistent quality between the mobile preview and the final saved or attached PDF, improving readability across platforms.

We’ve made several improvements and fixes to enhance your experience: Improvements • If you try to open your gallery after previously denying photo access, you’ll now see a clear message explaining that permissions are denied, along with an option to go to your device’s settings to enable access. • When “Block Camera Roll Access” is turned on in group settings, gallery access is completely disabled. The “Pick Photo” option is now hidden or inactive in all areas, including PDF creation and Snap & Sign. Bug Fixes • Users on iPhone 17 Pro and iPhone 17 Pro Max can now successfully select a photo or use their camera without issues.

What’s New Draft Messages & Scheduling – Compose messages in advance and save them as drafts or schedule them to send automatically. Stay organized and ensure key messages reach your audience at the right time. Native Image Editing – The photo and video recording screens have been refreshed for a smoother experience. You can now crop, rotate, and annotate photos immediately after capture or upload. Workflows – Labels – Admins can now create and color-code labels in Quincy. Users can assign, view, and search labels in QliqCHAT conversations, with synced updates and full label history across devices. Bulk Delete for Archived Conversations – Select and delete multiple archived chats at once for easier management. Improvements “You” Label in Chat Bubbles – Your messages now display a “You” tag for quick identification. Updated Emoji Reactions – Brighter background colors improve visibility. Do Not Disturb Mode – Regular message notifications are muted while DND is on; only urgent alerts will appear. Bug Fixes Fixed message recall for emails and phone numbers. URLs with special characters now open correctly. Conversations from removed users no longer appear on desktop. iOS notification sounds now play as expected. Scroll bars remain visible when the keyboard is open. Long messages print correctly without errors. Notification sounds trigger properly across iPhone and desktop. Audio notifications now play for all incoming messages. QuincyCHAT alerts now include sound when the app is in the foreground.

Bug Fixes User notification chime preferences, reminder intervals, and notification volume settings now persist after logging in again. Message details are now not available when forwarding a message. The app now handles Snap & Sign actions reliably without unexpected shutdowns. Thumbnails now load consistently as expected. Users can now share photos to QliqCHAT on devices running the iOS 18+ update.

QuincyCHAT - Introduced ability for users within the same app, to securely text with staff and to provide app-less secure texting with external entities (patients, physicians) - Emojis & Reactions - Added support for standard emojis in chat messages. Users can react to individual messages and view reactions from others. - Mentions & Tagging - Introduced @mentions for tagging participants in chat. Tagged users are visually highlighted. - Added a new notification preference: receive alerts for all messages, or only for direct/SPC messages and mentions. Improvements - Single message printing now includes full-page image previews. - Prevented chat invites from being sent to non-Qliq users with empty messages. - Chat bubble colors now reflect sender identity, using the organization’s branding color—especially helpful in group chats. - Muted conversations no longer trigger push notifications. Only the app badge is updated to reflect new messages. - Redesigned message opening workflow Bug Fixes - Multiple bug fixes

What’s New Support Chat: A new post-login virtual agent lets users submit support requests, provide feedback, or access troubleshooting tools. Access it via Avatar > Open Support. QuincyCHAT: Now integrated as an in-app web viewer, allowing QliqCHAT users to send secure app-less messages to patients. (Paid feature unless separately licensed.) Feedback: Users can now rate the app and leave feedback via Avatar > Feedback. Improvements File Uploads: Upload IDs now appear in QliqCHAT messages for better tracking. Tutorials: The tutorial now shows only on the first logged-in device. QliqSTOR Notifications: Users get a confirmation if a file upload succeeds or fails. Pending Downloads: A placeholder now appears when messages can’t download due to network restrictions. Starred Messages: Now reliably sync across all devices. iOS Push Notifications: If notifications fail, users can refresh their token via Avatar > Settings > Device Settings > Refresh Token. Quick Messages: Now reorderable—tap and hold the drag icon to move. Bug Fixes Audio Messages: Deleted messages now display a clearer error message. iPad & Image Thumbnails: Thumbnails now display correctly. Video Playback: Videos stop properly after sending or screen changes. Contact List: Removed users no longer appear. Hyperlinks: .us and .meet domains now work as links. EMR Search: Removing a searched name no longer affects filters. Archived Conversations: A warning popup prevents accidental archiving during catch-up.

Announcements feature: Admins can send one-way messages to specific groups or roles. Enhanced Push Notifications: Alerts for settings affecting delivery. Login Support Widget: Troubleshooting for login issues. Improved Snap & Sign image clarity. Bug fixes: message history and file uploads improved.

What’s new Improved Message Speed: Messages and images load faster when the app is active, thanks to enhanced catch-up speed. A new dual progress bar around the user avatar tracks message and status synchronization. AD User Password Reset Restriction: Active Directory users now see a warning when attempting to reset their password, advising them to contact IT. These users can no longer reset passwords via QliqCHAT settings. Bug Fixes Resolved delivery issues, missing group thread messages, and archive display errors. Fixed unread badge counter inconsistencies and improved Snap & Sign PDF quality. Addressed disappearing messages in deleted conversations.

What’s New: Added away message in conversation details view. Share images, videos, PDFs, and other files directly from other apps to QliqCHAT conversations. Improvements: Expand long conversation subjects in details view. Archived conversations now sync across devices and platforms. New indicator shows if QliqSTOR Archiving is enabled. Bug Fixes: Message statuses now display and sync correctly across devices. Fixed issues with message input, audio timestamps, video calls, large file previews, and message decryption. Resolved push notification issues

- UI improvements - Chat messages behaviour improvement - Snap & Sign memory issue fixed performance improved - Push notifications for DND and Away fixed - Visit Path reminder fixed - Calls / Video calls fixed - Other bug fixes and improvements

Improvements - Migration to the latest version of SDK - Phone number validation enhancements - The same naming convention for saved PDFs as in the old apps - Improved password change handling to decrypt messages Bug Fixes - There is no sound for some chimes in the settings - The user can log in before the end of the Lockout time

Adaptive font size in chat based on device settings Phone number validation enhancements 493 error when sending messages in specific scenarios Push notifications fixes Video calls can’t be declined in the background No video call invitation in Fill&Sign Not decrypted message for contact users The alphabetical order of contacts is wrong

Improvement Snap & Sign improvements for speed Compression progress is shown when uploading a video file in the files tab Improved message-sync performance Ability to change or remove PIN by entering password under Security in Settings on Mobile Ability to connect to the Internet when connectivity cloud is offline Message and contacts synchronization process improvement Org groups appear as an acronym before the subgroup name High-quality resolution for image thumbnails Colors update for dark mode Updated US phone numbers validation Increased message sender name font size Displaying full group name for subgroups in chat and group details Ability to login using email address or previously logged in user in the sign in screen. Bug fixes Fill & Sign crash Fill & Sign: Able to use pencil after switching to a different tool option Fill & Sign: Preselecting a color before placing the tool on PDF does not reflect Visit Path clock out timer resetting once reopening the app Clock-out reminder is active after clocking out under specific circumstances Wrong message delivery count The user is unable to reply to qliqDIRECT user's message While the user is idle messages sent to the user appear as read for the sender A user that is added to an Message Group cannot remove oneself

Remove "Lockout" feature for all QliqCHAT applications Add "paste" keyboard shortcut Add flattening annotations to a PDF file instead of using metadata Improve speed of connecting to server for Large Organization

Non member should be able to view messages from Members Non member should be able to reply to broadcast messages from members

Swipe on the Conversation List view to “archive” or “star” a conversation. Enabled a gesture mode that mobile users are used to. Just swipe left on any chat in the conversation list to get to archiving one or many and “star” ing conversations faster. Two-column view for tablets. A new design was implemented that changes based on a user’s device. Tablet users can now access even more features on a single screen. Urgent messages. Added a new separate section for urgent messages that navigates users directly to those in chats. No chance to miss important messages anymore. Simplified group chat creation flow. After receiving feedback from our customers we simplified the new group chat creation process by reducing the number of steps. Select who you’d like to chat with and send the first message right away.

Update to resolve broken URL links in conversations Updated logic to identify phone numbers for qliq calls

Font visibility updates Fill & Sign Image Quality Improvements Minor bug fixes

Multi Party Chat naming updates for Groups created on Desktop Bug fix for app freezing after declining video call

Minor UI updates for Oncall Schedules Sender sync updates for users that use desktop and mobile

Prominent disclosure for Device Contact Permissions. Updates to Snap & Sign photo quality Ability to block screenshots.

Ability to delete messaging groups Ability to forward and rewind video files UI fix for priority flags when device has large font setting Optimize message status for sending and receiving Presence override when logged into multiple devices Oncall Group Contacts update Ability to mark device unsupported by Group Admin Updates to Barcode Scanner screen

UI fixes for large font setting on devices UI Update for Priority Flags for better user experience Fix for Notifications to be received if app is syncing in the background. Added indicator for Oncall 24-hour shifts. Added indication when no one is Oncall. Linked the Rate Us button to the App Stores. Implemented ability for Admin to mark app versions unsupported and force update.