I use Zenni to buy my own glasses and now my daughters. I’ve used Zenni for years and I don’t think I’ll ever buy them anywhere else. The prices are great and you are able to customize each set to your preferences. I add advance blue ray protection on my daughters glasses because she is always using her iPad, now not only can she see better but now I feel better knowing her eyes have some kind of protection. I haven’t used all of the different upgrades yet that Zenni offers. So far I’ve used their anti reflective, scratch resistant, water resistant and blue ray block and they all work well! I am interested in getting the anti fog eventually because I’m tired of my husband making jokes when I go from a warm car to the cold weather. The glasses are good quality for the price I believe, I haven’t had any issues with them breaking and that means something since I accidentally fall asleep wearing them and have woken up on top of them most nights. They have a huge variety of different styles and colors. I’ve ordered the same pair for years, I feel like it completes my look and I don’t think I’ll ever buy a different style. But my daughter has 2 that I have ordered for her. She picked out a blue glow in the dark pair that she is obsessed with and then I ordered a nice black pair for special occasions or just a backup and she likes it obviously not as much as the super cool glowing pair.

My husband recently told me about how much he loved his glasses from Zenni Optical but I was a little skeptical about buying frames without physically trying them on, but I decided to give it a try since I was up for a new prescription. I went online and searched through the frames, virtually tried them on, easily picked out what I liked, popped in my new prescription and was astounded how inexpensive the final price was! I honestly thought they’d be in the $300 range after putting in my very strong progressive prescription, and the total cost with shipping was less than $80 bucks!! Bonus, the glasses I just purchased are probably the nicest looking pair, on, that I’ve bought in the 35 years I’ve been wearing glasses. And, the price is seriously unbelievable. They were less than the very first pair of glasses I ever purchased when I was in high school, in the late 80’s, from America’s Best!My Zennies just arrived yesterday and I could not be happier with them. The prescription is perfect and they look great on. Absolutely love them. I like them so well, I just bought a second pair to have in my purse as a spare, in a different design. The prices are so affordable for my prescription I can buy a few more different styles and still come in under the cost of my 2021 eyeglass purchase from Costco! Thank you for having glasses at an affordable cost in great designs!

Monday, September 30th, I ordered a pair of glasses but accidentally added the wrong pair to my cart and bought those instead of the correct ones, which was totally my fault, so I called the Zenni optical phone number and I got the order cancelled. I received a confirmation email saying the order was cancelled and I would receive a full refund within 2-3 business days with the possible exception of time it would take for the refund to show up in my original payment method account. I waited for 2 days and checked on the progress of my refund and was told by Zenni I would receive the refund within the week and so I was like cool. Next day, I checked with venmo support to make sure there was a refund pending from Zenni and the agent said there was no refund pending at all and that they would start a dispute. As soon as they opened the dispute, I got an email from Zenni not even 2 minutes later saying they have processed the refund and it should appear in my account within 24-48 hours. I’m still waiting for it to show up in my account, but it’s kind of annoying that they never even started the refund until I got ahold of Venmo support to reach out to them. Don’t be like me, make sure ur thorough before purchasing anything from here. Make sure u add the right glasses and lenses to ur cart and always check the reviews with pictures.

So my review is O2 star because I have been trying the virtual Tryon for over a year. Probably even longer. My face and head are small. Every time I try on a pair of glasses they are so big on my face no matter what I do. I change the size to extra small. I’ve changed the pupillary distance. I’ve had the ophthalmologist change my prescription and put every measurement down that’s needed. I try to iron keep glasses extra small yet still on virtual Try on they are extra large on my face. So then I have to order them and pray that they’re the right size and look OK. So now this time my glasses broke and I’m ordering new ones and it has a sign onto my account It brings me directly to picking glasses and I can’t find a place to go onto my account through the app which is crazy. I can’t tell you how many times I had to start over again this is happened to me many times in the past year that I gave up. It takes me too long to order the glasses then I get onto the payment part and if you mess up there, you have to start all over again it’s very frustrating. If the website was easier to maneuver and I could find the right size, Tryon for glasses and see how they actually look on my face, I wouldn’t get so frustrated. If it didn’t take me two hours to order a pair of glasses I would not get so frustrated. And at this point, I was going to order two pairs but I think I’m just gonna go someplace else near me to order them.