With OVpay, you can check in and out using your OV-pass, debit card, credit card, mobile phone, or smartwatch. In the OVpay app, you can find everything you need to view and manage your journeys. Are you already travelling with OVpay, or thinking about switching? Download the app and discover how easy it is.
Who can use the OVpay app
The OVpay app is only for travellers who use OVpay. You cannot use the OVpay app with an OV-chipkaart.
What you can do in the app with your OV-pass and payment card
• View your journeys.
• Correct missed check-ins or check-outs.
• View your travel history and travel costs.
• Create and download expense claims.
• Add cards.
• Manage your cards.
• Check your card status (checked in or checked out).
• View payments.
• View subscriptions and travel products.
• Apply for age-based discount.
• Pay an outstanding amount.
• Receive notifications, for example when you miss a check-out.
What you can only do with an OV-pass in the app
• Apply for an OV-pass.
• Temporarily block your OV-pass.
• View your balance.
• Recharge your balance.
• Request a balance refund.
• Apply for or change automatic recharge.
We will continue to add useful new features to the app. Follow our website, Instagram, or Facebook for the latest news.
About OVpay
OVpay is a partnership between Dutch public transport operators, banks, and credit card companies. Together, we make travelling by public transport easier for everyone.
Privacy
With OVpay, you can choose how you check in and out. For some services, we need your personal data. You can read how we handle your data in our privacy statement at ovpay.nl/privacy.
Step 1 - download app and set up an account. Step 2 - use a debit, credit or mobile payment to pay for any kind of public transit ride (train, tram, bus, etc). To do this, scan your payment method at an entry gate and at the completion of your ride, exit gate. Step 3 - Access your payment method account to look up the charge for the ride you just took. Once that charge has posted on your account you can now register that payment method on the OVpay app. Now you have an overview of your trips in the app.
Errors and problems
CameraObscura2012
I am a Dutch citizen living abroad. I tried to set up the app, eventually succeeded. Not after many frustrating errors like “something went wrong on our end” and endless re-sending of verification codesYou need a Dutch address to have the “OV pas” sent to. Well, that’s a problem for me. But you can use a credit card as pass. This is as frustrating as the luggage rules of an airline. In trying to set up the credit card a browser window was opened outside the app, and I was greeted by a 403 Forbidden browser error. Likely the gateway only accepts IP traffic from within the region.Some questions and remarks:- why not allow the pass to be sent abroad? Charge a shipping fee if you have to.- but really: why not have a virtual transit pass on the phone? Phones have been capable of NFC for years- check your IP gating, your security measures are failing users from abroadI have also signed up for a Belgian transit pass. A world of difference, super easy and none of the headaches.
Great app - bad reviews misunderstand what it does
Spartan Jerry 1075
Attention! This app does not allow you to pay for public transit in the Netherlands. Instead, it allows you to track what you've spent and when you checked in and out with your credit card. To set it up, create an account and then register a charge that shows up on your card once you've tapped your card or Apple Pay on any transit reader. The app allows you to set up notifications for certain events and is very straightforward. I cannot find any complaint and I wish other cities and countries have this feature as well. Well done, the Netherlands! Not only did you crush physical infrastructure, you did a good job on this digital infrastructure as well!
Developer Response
Thank your for your review and the context, Jerry! We really appreciate it :)
Can’t add card
くりみんす
At the step when you try to add a credit card instructions are missing! There are circles for step 1 and 2, it nothing is written there. Illustration is also pretty pointless. What am I supposed to do?
Developer Response
Hi! That is weird, there should be instructions. How about after updating the app? I've forwarded your feedback to the developers. I'll get back to you when I know more.
The app now also offers the option for withdrawal of OV-pas balance for international IBAN numbers. (Please take note this is available for a limited amount of countries.)
Version Test
The developer, Trans Link Systems B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Trans Link Systems B.V.
Size
250.9 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
