Stay connected on your next trip with Orange Travel – eSIM for 200+ destinations, prepaid Data/Calls/Texts, one-click activation and 24/7 support
An eSIM is a virtual version of a SIM card, fully integrated by manufacturers into devices such as smartphones, tablets, or smartwatches. An eSIM works like a regular SIM card, providing calls, SMS, and Internet access. All you need is an eSIM-compatible device. Check the list of supported phones on our website https://travel.orange.com/en/about-esim
What is an Orange Travel eSIM?
Orange Travel eSIM lets travelers stay connected abroad without high roaming fees. Our prepaid, no-contract eSIMs let you enjoy Internet, calls, and SMS in over 200 destinations, with flexible plans tailored to the length of your stay (7, 14, 30, or 90 days) and your needs for data (1 to 500 GB), calls, and SMS. Top up anytime to keep your connection going.
Why choose an Orange Travel eSIM?
With Orange Travel eSIM, you benefit from the expertise of the Orange Group, one of the world’s leading telecommunications providers. Thanks to our global infrastructure and partnerships with local operators, you enjoy the best connectivity in over 200 destinations.
Orange Travel eSIM Benefits:
• Competitive prices & year-round promotions
• Data-only or Data + Calls & SMS plans, with unlimited data speed
• Reusable and top-upable
• Universal compatibility with all operators
• One-click activation via the app, no QR code needed
• Instant access to top local networks
• 24/7 Customer Support to answer all your questions
5 Reasons to Choose Orange Travel eSIM:
1. Speed & Security: Avoid unsafe public Wi-Fi and enjoy a reliable connection as soon as you arrive.
2. Flexibility: Manage multiple eSIM lines as needed while keeping your physical SIM if you wish.
3. Instant Activation: Get your eSIM is ready to use in just a few clicks, no delays or complicated setup.
4. Multi-Operator Access: Connect to multiple local networks for the best coverage and offers.
5. No Commitment: Skip long-term contracts or hidden fees—you stay in control of your choice and budget.
How to Buy and Activate an Orange Travel eSIM:
• Install the Orange Travel app on your phone.
• Select your destination and find the perfect eSIM.
• Create your account and pay securely.
• Activate your eSIM with one click in the app.
• Enjoy fast and reliable Internet as soon as you arrive.
24/7 Customer Support
Contact our support team via the in-app chat. Available 24/7, our team helps you find, activate, and use your travel eSIM with ease.
FAQ
Can I keep my current number?
Yes, your number stays the same if you use an eSIM alongside your existing SIM card.
Can I use my SIM card and eSIM at the same time?
Yes, you can use your SIM and eSIM simultaneously and choose which line to use for mobile data, calls, and SMS.
Can I renew or extend my eSIM plan?
Yes, you can renew or extend your eSIM plan directly from the app.
Enjoy your trip with Orange Travel!
• Learn more about us: https://travel.orange.com/en
• Join the Orange Travel community on Instagram: @orangetravel.official
Works perfectly, I’ve been using it in France with no problem. Easily to set up.
Developer Response
Hello Deiamartiny, thank you for sharing your positive feedback on Orange Travel. We are delighted to hear that the installation and use of your eSIM went smoothly. Please feel free to contact us if you have any questions or need assistance in the future. The Orange Travel Team
Can’t Top Up Within App
Tpgnavy85
App redesign has worked well in informing usage for the consumer. But topping up your SIM card is another story. After adding in planned top up, in check out, you are asked to enter in name, phone number, address before hitting Continue. Hitting Continue button to check out never does anything. I’ve checked my data numerous times for validity, never works at all. I can top up within their website, but that defeats the purpose of top up and checkout within their website app. Please, you can do better than this. Fix this problem now to retain your customers.
Developer Response
We’re really sorry for the frustration caused by the top-up process in the app. Thank you for your detailed feedback — we’re already working on improving this to make topping up smoother and faster. Meanwhile, please feel free to top up via our website, and don’t hesitate to reach out if you need any help!
Horrible support experience
Calebd00
I bought a plan listed as having SMS and calls included. SMS/Calls didn’t work, and after 24 hours I messaged support for help. After some back and forth, they claimed that my plan did not have calls/SMS, and I presented screenshots from their website that it claimed it did when I purchased it. They refused to make it right and upgrade me to the correct plan, claiming they had no option to do so. The support person even admitted the website was wrong! Take your business elsewhere.
Developer Response
We’re truly sorry for the confusion and frustration this caused. This situation doesn’t reflect our usual standards, and we’ve already reached out via email to review your case and find a fair resolution. Thank you for bringing this to our attention, your feedback helps us improve.
Total Scam
Stcyrwoman
This eSIM wrecked my settings. Took an hour to get things semi back to normal. Only discovered after I was on the road that I couldn’t send IMessages which was critical for my travel. Contacted Orange and they said their SIMS don’t support IMessages. Would have been good to know before purchasing. I asked how to file a complaint and I was informed that they don’t accept complaints. That tells you everything you need to know. This is a total fraud and apple needs to remove it from the store.
Developer Response
Hi there,We’re really sorry to hear about the issues you’ve encountered with the eSIM, and we completely understand how disruptive this must have been for your travel plans. We strive to make sure every customer has a smooth experience, and it’s clear we didn’t meet that standard in your case.While our eSIMs don’t currently support iMessages directly, we do appreciate your feedback, but the iMessage service is related to the internet connection and Apple. If you have further concerns or need assistance with any aspect of your service, please feel free to reach out to us at support.app@travel-orange.com — we’re here to help.We genuinely regret the inconvenience and frustration this caused, and we thank you for your patience as we continue to improve our services.
A new version of the Orange Travel app is now available to make your experience even better! This update includes several improvements and bug fixes to ensure a smoother, more stable, and more enjoyable experience. Thank you for using our app!
Version 2.15.0
The developer, Orange, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
User Content
Browsing History
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
User Content
Browsing History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
