UPDATE:The team at Joggo worked with me to refund my money due to my sync issues. I’ve provided some screenshots as well in hopes that if it’s a bug for some, they can address it quickly. I’ve updated my rating to reflect the helpful customer service.Original review:I was really excited to begin using Joggo. Putting a training plan together based on my skill level and body type seemed like I could finally make strides in weight loss. Plus, the added benefit of hitting 26.2 for a full refund is very appealing just in case you tried it for a while and learn it’s just not for you. Well, this is week 3, and the app is really disappointing. The idea behind it is good, but the app has a lot of trouble recognizing your data, loading previous run data, or forgetting it all together! I’m at 22 miles, yet this app isn’t giving me credit for HALF of them (I have the apple fitness data from my watch to prove it) I’ve contacted Joggo via email, help/support in the app, and submitting bugs through the app. Nothing. No response. I’m extremely disappointed in Joggo. I’m so frustrated that, unless I hear back from them, I’ll have wasted $60 on an app, as it’s not like I am getting credit for my 26.2 miles for the refund anyway. I do not recommend this app. Do not trust the ads you see on social media.

I’m a previously seasoned, weekend warrior runner who has recently backed way off on my running. I decided to try out Joggo as a way to get back into it. I’ve been using Joggo for a few weeks. Due to my own lack of motivation and work schedule, I haven’t been religious about following my specific plan, but I do manage to run two times per week with the app, and am feeling motivated to do more. The gentle reminders in the notifications is helpful! I love that the program pulls me back to a normal pace when I start going too fast and start feeling cramps or out of breath. That’s been the mental adjustment I’ve needed for a long time now! When I’m at my best I run a 9:00 mile. But since I’ve slacked off, I’ve needed the gentle push this app gives me to fix my mental state with my running so that I can get back to where I was!! I also love the food plan. Very beneficial for someone like me who hates to plan and eats emotionally. Highly recommend this app for any phase of recreational runner; new, seasoned, young, young at heart - this is a great way to feel confident and get you on track to meet your goals!

All the reviews that give more than one star to this app have to be scams. Even the ones online. There is a reason the app doesn’t offer a free trial - the app is trash and they know it. It has me at a max heart rate for a 25 year old even though I’m 50. The stupid app is pushing me to run at 175 bpm when my max HR for my age is 170. I emailed their customer service and they just told me to restart everything. When that didn’t change anything (except mess up the app more) customer service then just ignored me. The app doesn’t track my pace accurately at all. It is all over the place. At one point it said I was running a 2:35 pace mile (ha!) when I was walking. The audio cues are stupid. It says “keep going” in this annoying peppy voice when I’m supposed to be doing a slow recovery walk. When I could get the audio cues to work at all, which was rare. The recipes are delusional. They call for corn tortillas for wraps and 1 tbsp of hummus for dipping. There aren’t a lot of recipes and you can’t substitute your own. When I updated the meal plan, the shopping list the app generates didn’t update. The app does all sorts of funky stuff, like thinking a date in the past is the current calendar date. The AI coach is a dumb feature. Not helpful at all. Since there hasn’t been an update to the app for six months I can only assume based on my experience the app is no longer supported and the company is just taking people’s money. Don’t pay for this app! It is trash.

There are a lot of great features in this app, but it has a couple of problem. The biggest issue is that sometimes it doesn’t record a workout, and you can’t go back and manually enter a workout. The app tries to motivate you through encouraging you to do the workouts that you schedule, and when it doesn’t record the workout it doesn’t show your progress accurately. I have it installed on my phone and my iPad and it doesn’t sync well between the two devices. Another thing I don’t like is that the first time you do the stretches it waits for you to complete the stretch before it advances, after that you need to have memorized the stretches. And finally, it does not recommend appropriate workouts for beginners. I tried it for a week and it was already adding running to the workouts. I know, it’s called Joggo not Walko, but if you are overweight and haven’t ran for years, should you be running right away? The app should have some user input as to when the user feels that they are ready to run, otherwise the user might try to run too soon, will get injured, and then give up. The developer could easily fix these issues and then I would recommend the app, but until then I think this app is overpriced and does not provide the proper motivation that I expected from an app.