DelightChat - Customer Support

Shared Customer Support Inbox

Only for iPhone

Free · Designed for iPhone

iPhone

WhatsApp, Instagram, Facebook, Email - Manage all customer chats in one app. Grow your brand with delightful customer service using DelightChat (Delight Chat). Reply to customers across WhatsApp, Instagram, Facebook & Emails, view order data from Shopify, and collaborate with your team on customer issues. All from one dashboard. Say hello to DelightChat, a ridiculously easy-to-use customer service tool tailor-made for eCommerce brands with powerful features. Never miss a customer query across any channel Connect all your customer support channels to DelightChat and respond to customers from the same screen. Easily collaborate with your team Leave private notes, assign relevant customer queries and more and make team collaboration seamless. Easily access order data from Shopify DelightChat can match an incoming customer query to your Shopify customer database and show customer & order details on the dashboard! Reply swiftly using macros DelightChat’s Fast Reply (aka macros) allows you to create pre-made templates to common queries so that you can answer them in 2-clicks. We love feedback and our team reads every support ticket. If you wish to see a feature on the app, feel free to let us know!

  • 5.0
    out of 5
    1 Ratings

- Performance improvements and bug fixes.

The developer, Saasberry Apps, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • Saasberry Apps, Inc.
  • Size
    • 26.9 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 13.4 or later.
    • iPhone
      Requires iOS 13.4 or later.
    • iPod touch
      Requires iOS 13.4 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English
  • Age Rating
    4+
    • 4+
    • Contains
      Messaging and Chat
      User-Generated Content
  • Copyright
    • © DelightChat