The Thump Go's are great speakers but the app on the other hand won't even connect... I tried using two different iPhones and neither had luck... I've tried every trick in the book to get it to connect to the app but it keeps saying "searching for speaker" and "Make sure you're connected to the speaker via Bluetooth" despite being connected, linked and playing music without the apps help... all while the little green circle spins like it's actually doing something... truly a shame that it doesn't work, it would be a great feature to actually use! Hopefully it can be fixed and up and running soon.

I didn't have any issues connecting or using the app. If you Google looking for the user manual for your speaks you will find it online. I have the 215xt. I Googled it and followed the directions in the manual and connected easily, the first time. You need to wait for the blue light on the pairing button to stop blinking fast. Once it does hold down the pairing button for a few seconds. It will start flasing blue but it will be much slower than when you turned it on. Open your bluetooth settings on the device and search. You should see the Thump Connect 2 app pretty much right away! I did it a few times with no problem. If you want to link the speakers, hold down the link button on one of the speakers till it slowly blinks blue. Then just press the link button normally on the other speaker and let go. They will find eachother and connect. It really was all very simple!

I let Mackie know about the obvious mess up by having the mixer sliders come up with max volume on all channels and the main slider. What nonsense is this. They told me they are not fixing and I should turn down the physical volume on the speaker first. Sounds mentally lacking to me. Who in their right mind who uses speakers and a mixer turns all the sliders up to full volume before turning on their system? Not one person would do that. Why have the app do it? Guessing this is an easy fix so why the push back? Admit you are wrong and fix it yo.

If you can’t get the app to work check that 1) in apple settings for the app, it is allowed to use bluetooth. You might have your phone itself connected to the speaker to play music, but that does not mean the app is allowed to use bluetooth. 2) Then pair the speaker with your phone by pressing and holding the “pair” button at the back of the speaker for 5+ seconds. Once the phone is connected to the speaker then 3) start the app. The app doesn’t do anything special but it’s useful for controlling the volume from your pocket.