Business calling, simplified
Zoho Voice, Zoho’s cloud telephony solution, is specifically built to simplify your business communication. With AI-powered insights and smart communication channels, you can set up a flexible, hybrid contact center to connect with customers and teams, handle calls more efficiently, and keep conversations organized as you grow.
Trusted by over 25,000 businesses, Zoho Voice powers 7 million+ calls every month across the globe, with phone numbers available in 180+ countries. It offers a reliable way to manage calls, track team performance, and stay connected with customers.
ZDialer by Zoho Voice is a reliable mobile app that lets you make and receive business calls directly from your phone. With a secure internet connection, simply log in using your Zoho Voice credentials and start calling. Stay on top of follow-ups with ease: add notes, update call outcomes, and transcribe recordings, so you can manage customer conversation anytime, anywhere.
Features
• Clean, intuitive interface with quick access to dialpad, call logs, and notifications.
• Access your mobile contacts to place calls directly from ZDialer.
• Make and receive calls, record conversations, add notes, and update call outcomes (disposition) in just a few taps.
• Send and schedule messages using custom texts or templates, and manage conversations across instant messaging platforms (WhatsApp and Telegram).
• View call logs, access recordings, and listen to voicemails without switching to the web console.
• Transcribe call recordings and voicemails into clear, readable text.
• Use tap-to-call for faster outbound communication.
Works well and call quality is better than anyone else in the market!!
SMS functionality is on Stone Age level
Ben8235
You are not able to delete sms. So you can look forward to having an inbox cluttered with junk. MMS are not supported, so you are not able to send or receive screenshots/images, etc. Group messaging is also not supported but instead you’ll receive every sms individually and you’ll only respond to the individual instead of the group.Calls are good quality, hence the second star. The app is OK but could definitely use improvements to be on par with other providers.Zoho Voice has a lot of potential with integrations to Zoho CRM and once they improve their functionalit, in particular sms, I will gladly up my rating.
Issue
qutiyapa
If a call comes in, often it will say “reconnecting” at the top and after answering the call, it will either end right away or sometimes the call will get connected, but no audio can be heard. Then I’ll have to close the app and reopen it to be able to call again. I have to do this almost every time a call comes in and I pick up through the phone. I'm running on the latest Z dialer app version 1.5.17 and iOS version 18.0. No issues with the desktop app however.
This program was driving me crazy!!!
HDRoadking04
After installing it I keep getting a pop up asking me to rate it. Problem is no matter how many stars I select the submit button never get s focus, meaning I can fish the request.Only other option is to try later. So it keeps poping up, usually when I'm in the middle of sommething. I fianlly just deleted it becuase it was driving me crazy!!!
We've made a few bug fixes and performance enhancements.
Version 3.2.2
The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Zoho Corporation
Size
42.2 MB
Category
Productivity
Compatibility
Requires iOS 14.1 or later.
iPhone Requires iOS 14.1 or later.
iPod touch Requires iOS 14.1 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
