The Canyon Ranch app helps you plan, personalize, and enjoy every part of your stay.
Explore services, activities, dining, and daily schedules across Canyon Ranch locations. Save ideas that interest you, prepare before arrival, and shape each day around the experiences that support your goals.
With the redesigned app, your stay is easier to understand from the moment it appears in your account. See important stay details, complete before-arrival steps, plan services and activities, review dining and transportation information, and keep your confirmed plans together in one itinerary.
During your stay, use the app as a calm, practical companion for what is happening now and what is coming next. View your schedule, browse what is available, find helpful resort information, and make thoughtful additions to your day.
The app also supports guests traveling together, with clearer guest context for planning, bookings, and itinerary views. When you would like help, Experience Planner and guest support entry points make it easier to connect with the right team.
Use the Canyon Ranch app to:
- Explore services, classes, activities, dining, and resort information
- Save favorites and revisit ideas for your stay.
- Personalize your experience with goals and stay preferences
- Complete before-arrival tasks, including transportation, dining, dietary, and guest information when available
- Plan individual days with services, activities, and open time in mind
- Book eligible services and activities when your planning window is open.
- View your itinerary, including confirmed plans and guest-specific details
- Access helpful support before and during your stay
Whether you are preparing for an upcoming visit or already on property, the Canyon Ranch app keeps your experience organized, personal, and close at hand.
Make sure you use the same email address for your reservation and your app account, or you’re f*d
KimG1984
I had a pre-existing account and unknowingly made a reservation under a different email address. The only way to book services more than 30 days before your trip is to use the app, and the app isn’t registering that I have a reservation because my app account is tied to a different email address than my reservation. I can’t change either the phone number or email address associated with the app account, and I can’t make a new account because my phone number is already tied to this one, and the app requires two-factor authentication. I tried to delete the account, and it tells me it could take up to 14 business days. Seriously? This is ridiculous. I have a reservation that I can’t book services for.
Useless
Ann Arbor Mom
Even using the same phone number and email address used for my reservation, the app won’t open. It’s truly worthless and as bad as the other reviews say. I can’t believe that a place charging such high fees for supposedly luxury service has such a juvenile app. A high school student could set up something better these days.
Oops something went wrong
Leeny0528
I have tried booking services and I keep getting the error oops something went wrong. I am going with family and trying to coordinate service times and now they are all signed up and I can’t do anything because of this error. Tried resetting and no fix. It is beyond frustrating!!!
Performance improvements
Version 5.0.8
The developer, CR Resorts LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
