I’ve been with this company for 3yrs now! They have always been so flexible with my payments. I’ve gone a few weeks over my due date and the price never jumps too far unless I completely forget. So much grace & super affordable deals, my electric has never turned off in my home even if I’m behind. 10/10 Companyy

Overall, I’m glad the app exists and would recommend using it if you have Discount Power as your energy provider.The one downside is it takes anywhere from 30-60 seconds to actually log in, but once you’re authenticated, everything responds very quickly. Optimizing the login and initial load times would be nice.Also, there are currently a couple of UI-level bugs on the landing page once you log in (likely related to iPhone 15 screens and the newest iOS version), but those don’t stop you from seeing the most important information for your account, or from making payments. I figure that will be resolved in an upcoming release, but for now it remains an issue, and to be fair, I’m not sure if the app is still under regular development.

The first account on my app screen should be the current active account. Unfortunately, I have to see my former addresses from two prior moves first. This then requires me to toggle and find my current account. If the former accounts are kept for history, there should be away to see our current account first then most recent former address, and the following former address. Or store the former accounts into an archives screen. I should see my current active account and usage FIRST, since that’s what I’m paying for today. UX Design request to re-design

Your menu options are so high at the top they can’t be clicked as they are hidden behind the camera area and clock / battery life. Not sure what you tested on but as someone who has been a Product Manager for many mobile apps this is a huge miss. Maybe try buttons at the bottom in the thumb region which is more popular anyway. I don’t see anything about my ongoing usage either which is how you bated me into downloading this. So at this point it’s useless as I’m on auto pay and can’t do anything I need.