DSC IQ Installer App

Name: DSC IQ Installer App
Rating: 2.4 (11 reviews)
Author: Tyco Safety Products Canada, Ltd.

Lifestyle

Free · Designed for iPad. Not verified for macOS.

11 Ratings
Age Rating

4+
Years
Category

Lifestyle
Developer

Tyco Safety Products Canada, Ltd.
Language

EN
+ 2 More
Size

138.1
MB

DSC IQ Installer App is a powerful setup and configuration tool designed specifically for the IQ5 Panel, IQ5 Hub, IQ5 NS, IQ4 Panel, IQ4 Hub, IQ4 NS, IQ Pro, and PowerSeries Neo 5 Johnson Controls security panels. Using a secure local connection, the app enables professional installers to quickly and efficiently configure systems without requiring cloud access. The intuitive interface includes a centralized dashboard and a step-by-step installation wizard, providing streamlined access to all essential setup functions. Key Features: - Device Programming – Easily add, configure, and manage security devices. - User Management – Create and modify user profiles, access levels, and credentials. - Software Upgrades – Update panel firmware directly through the app for optimal performance and new features. - System Configuration – Customize panel behavior, network settings, and more. - System Diagnostics & Verification – Built-in system tests, including sensor checks.

Ratings & Reviews

2.4

out of 5

11 Ratings

Not Reliable enough
08/02/2024
ATPhilS
App seems to be rushed and very buggy. Why do I need to join my own WiFi when I’m already connected, there should be a question that asks, is your panel connected to WiFi? Are you on the same WiFi as the panel? Ok no need to reconnect. Also, the app hangs and there’s no back button force close is the only option.

Developer Response
We sincerely apologize for any inconvenience and truly appreciate your feedback. Your opinion is very important to us, and we will definitely consider your suggestions in our next update. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!
Not Reliable enough
08/02/2024
ATPhilS

App seems to be rushed and very buggy. Why do I need to join my own WiFi when I’m already connected, there should be a question that asks, is your panel connected to WiFi? Are you on the same WiFi as the panel? Ok no need to reconnect. Also, the app hangs and there’s no back button force close is the only option.
Developer Response 02/27/2025
We sincerely apologize for any inconvenience and truly appreciate your feedback. Your opinion is very important to us, and we will definitely consider your suggestions in our next update. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!
could use work a little bit
05/19/2025
kev5688
I use VoiceOver on the iPhone to navigate the app, since I am visually impaired. I can't seem to get past the screen that allows you to accept the terms of service.

Developer Response
We’re very sorry for the inconvenience and truly appreciate your feedback. We’ve already passed this issue on to our development team, and they are currently working on improvements. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!
could use work a little bit
05/19/2025
kev5688

I use VoiceOver on the iPhone to navigate the app, since I am visually impaired. I can't seem to get past the screen that allows you to accept the terms of service.
Developer Response 05/22/2025
We’re very sorry for the inconvenience and truly appreciate your feedback. We’ve already passed this issue on to our development team, and they are currently working on improvements. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!
Crashed my Phone
Jun 9
Paramount doesn’t work at all
Logged into the app for the first time, and allowed it all the access it “needed”. Then I couldn’t connect to internet anymore, I had to force close the app and completely robot my phone and not allow the app to communicate with other devices on the network before I could access the internet again.

Developer Response
Dear user, thank you for sharing your feedback. We’re sorry the app did not meet your expectations and are here to help. Please email connectalarm-support@johnsoncontrols365.onmicrosoft.com with a description of the issue, and we’ll do our best to resolve it promptly.
Crashed my Phone
Jun 9
Paramount doesn’t work at all

Logged into the app for the first time, and allowed it all the access it “needed”. Then I couldn’t connect to internet anymore, I had to force close the app and completely robot my phone and not allow the app to communicate with other devices on the network before I could access the internet again.
Developer Response Jun 30
Dear user, thank you for sharing your feedback. We’re sorry the app did not meet your expectations and are here to help. Please email connectalarm-support@johnsoncontrols365.onmicrosoft.com with a description of the issue, and we’ll do our best to resolve it promptly.
Why not add an End-User tab?
Jul 13
Richard A.R.
You could theoretically never touch your panel again if you could arm and disarm from the installer app. It technically IS an installer app but is a few lines of code away from being the whole suite, which is a net positive for power users.

Developer Response
Thank you for your feedback and suggestion! We appreciate your interest in the IQ Installer Interface.The IQ Installer Interface is intentionally designed as a dedicated tool for professional dealers and installers, with elevated access privileges for system configuration and setup. End-user features like arming and disarming are available through our ConnectAlarm app, which is purpose-built for homeowners and end-users.This separation is by design for important reasons:Security — Installer-level access carries elevated permissions that need to remain distinct from day-to-day user controls;Regulatory compliance — Security industry standards require separation between installer and end-user interfaces;User experience — ConnectAlarm is optimized specifically for everyday use, including arming/disarming, notifications, automation rules, and more.We recommend downloading the ConnectAlarm app for all your daily panel control needs. If you have any further suggestions, we'd love to hear them!
Why not add an End-User tab?
Jul 13
Richard A.R.

You could theoretically never touch your panel again if you could arm and disarm from the installer app. It technically IS an installer app but is a few lines of code away from being the whole suite, which is a net positive for power users.
Developer Response Jul 20
Thank you for your feedback and suggestion! We appreciate your interest in the IQ Installer Interface.The IQ Installer Interface is intentionally designed as a dedicated tool for professional dealers and installers, with elevated access privileges for system configuration and setup. End-user features like arming and disarming are available through our ConnectAlarm app, which is purpose-built for homeowners and end-users.This separation is by design for important reasons:Security — Installer-level access carries elevated permissions that need to remain distinct from day-to-day user controls;Regulatory compliance — Security industry standards require separation between installer and end-user interfaces;User experience — ConnectAlarm is optimized specifically for everyday use, including arming/disarming, notifications, automation rules, and more.We recommend downloading the ConnectAlarm app for all your daily panel control needs. If you have any further suggestions, we'd love to hear them!

- Rebranding: IQ Installer is now the DSC IQ Installer App with an updated look and icon. - PowerSeries Neo 5 Support: Full integration and support for PowerSeries Neo 5 panels. - Improved Connectivity: Faster, more reliable connection stability. - Device Enrollment Fixes: Smoother QR code scanning, Z-Wave, and multi-language SRF device enrollment. - PowerG Test Fix: Resolved device display issues on the PowerG test screen. - UI polish and general performance improvements. - Fixed a number of issues related to sensor and device enrollment, as well as connectivity.

Version 3.0.0 Oct 12

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Tyco Safety Products Canada, Ltd.
Size: 138.1 MB
Category: Lifestyle
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Mac
Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 2 more

English, French, Spanish
Age Rating: 4+

4+

Learn More