Account Management
•Access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹
•Review activity and balances
•View your credit card transactions and manage your rewards
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings
Deposit Funds⁴
•Deposit checks using your iPhone® camera
•Instantly view the processing deposit in your account
Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments³
Track Investments
•Monitor balances, holdings, account activity, and open orders for your WellsTrade® accounts
•Get real-time quotes, charts, and market data
Stay Secure
•Visit the Security Center to report fraud and maintain safe accounts
•Manage alerts⁷
•Get notified of suspicious card activity with alerts
•Access to your FICO® Credit Score
Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of more than 12,700 ATMs or find one of our approximately 4,800 branches
•Set up an appointment to meet with a Banker
_______________________
Screens are simulated.
1.Only certain devices are eligible to enable biometrics.
2.Turning your card off is not a replacement for reporting your card lost or stolen.
3.Not all smartphones are enabled to use a digital wallet. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement for more information.
6.Mobile numbers may need to be enrolled with Zelle® before they can be used. Available to U.S.-based bank account holders only.
7.Sign-up may be required.
8.Some features not offered on all devices or to all users.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested
DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.
Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
Use of stock symbols is for illustrative purposes only and not a recommendation.
9.$0 per trade is applicable to commissions for online and automated telephone trading of stocks and exchange-traded funds (ETFs). For stock and ETF trades placed with an agent over the telephone, a $25 agent-assisted trading fee is charged. Each trade order will be treated as a separate transaction subject to commission. An order that executes over multiple trading days may be subject to additional commission. One commission will be assessed for multiple trades, entered separately, that execute on the same day, on the same side of the market. Other fees and commissions apply to a WellsTrade account. Schedule subject to change at any time.
RSNIP-02212027-8313203.1.1
Suddenly, after being a customer for about 4 years, my checking account has been charged overdraft fees for payments coming through my account at all hours of the day; including after 9pm, when I was just at the bank withdrawing funds to cover another bank account. This has never happened with my account. Further, one recent morning, I went online to check my balance. Everything was fine but I knew that a payment needed to be covered, so I transferred from my savings to checking and the balance showed as such. Within that hour, I was charged again a $35 overdraft fee because of an incoming payment. I had literally covered the balance before this payment showed on my account. Just the strangest thing. I called Wells and after a long while I got them to refund the second fee to me but it sure took some work. Interesting because my account was never negative. After I set up overdraft from my savings, I was told Wells would draw from it at midnight, but they immediately pulled money from my savings when there wasn’t even a payment coming in. Crazy. Needless to say, I just switched ALL of my payments back to my other bank (PNC) since this newer mode of Wells taking advantage of my funds. Oddly enough too, I was receiving a rent payment which was coming into the account but they made sure that wasn’t counted either. The Transfer showed Pending as they grabbed the $35 fee and that showed processed. No thanks, Wells! Now you’re just my paycheck deposit account with savings.
Developer Response
I do realize how frustrating that can be. If you would like us to review this further, please give us a call at 1-800-869-3557 so they can authenticate you and look into this. –Tyler
Why I like my bank?
Napoleon2024
Sometimes the things that we don’t put much effort or thought into it. Could be the one thing that always gets us out of problems or saves us time or money and many other things. I’ve grown to learn to know how Wells Fargo is Nora care how it was as it in the way he treats me all the time and that’s with the other most respect. And every person that ever been in customer service has all had the same attitude as if they were all trained by the safe person if not just have moral standards personally. And things like that are very highly taken her you have to pay somebody to do something what is right or just cheap people S as if And every person that ever been in customer service has all had the same attitude as if they were all trained by the safe person if not just have moral standards personally. And things like that are very highly taken advantage of or you have to pay somebody to do something what is right or just treat people as as if you want to be treated. I can’t say nothing more about Wells Fargo of negativity other than the long wait times when reaching good customer service. I put that evaluation of time and not work I’m hoping to get out of that phone call. More like it’s not how long you wait it’s upon what you’re waiting for and who is the one getting the better service on whichever line. Thank you so much and warm wishes and why Wells Fargo is one of the oldest banks in America if not the Midwest and why you have a show called Wells Fargo for many obvious reasons.
Has options that are unusable
AceOfBassLoL
Things like ‘report your card lost or stolen’ and ‘replace your card’ after nothing your app can actually do. They will give you an 800 number to call, where they then try to force you into using the sentence “my voice is my password please verify me”. Big mistake! Don’t do that I have in the past and it locks you out of your account plus anyone with a voice cab impersonate you easy enough to trick their kindergarten-level-security-system. Next, Good help you if it’s the weekend because they will make you talk to people for hope until they tell you claims department is closed on Saturdays and Sundays so ordering a new card, disputing a charge or unlocking you’re card won’t happen until Monday-Friday (regular business hours; probably closes at va 5pm, can’t recall). So don’t este your time, they are all good at pretending to help then after half an hour or more, tell. You thru can’t help. And they get all confused and offended if you breathe. I’m thinking about changing my bank but I’ve only had this account open for a week and I’m already having so many debit card issues. Last Thursday or Friday I disputed two .97 cent charges from Facebook and they said they’d have to shoot my entire card down which I had for several days, I see today a new charge went thru and I’m wondering why why the card supposedly was cancelled indefinitely last week! So these liars wasted my time in the phone and during this review!
Developer Response
We're sorry to hear that and would like to try and help. Please email us with details (phone number, link to this public comment and your reviewer name) at appstorefeedback@wellsfargo.com. Do not share anything private when emailing us, such as account numbers. -Roger
This app makes things a lot easier!
clairep143
I’ve had this app for a couple years now, and I never have to go to the bank to deposit checks anymore. I can do it at home at almost any time of day with my phone! It’s super easy to do and takes about 5 minutes, at most. As long as I do it in good lighting it goes fast! Wells Fargo always seems to do their best to make things secure and keep my info safe. While it’s a slight pain to exit the app for a minute and have to re log in, I’m VERY grateful for it. No one can click on my app and get into my bank account without my log in info even if I was just there a second ago! It’s amazing for many other things but I mainly use it to deposit! I’m so thankful that this app exists! I sometimes experience slight glitches but only right before an update is due which is normal. It seems like the negative reviewers don’t quite understand how to use technology in the first place but they’re blaming Wells Fargo instead of looking up how to do something online. Here’s some tips: When depositing checks, you NEED to have good lighting. You need to hold your phone still and get the edges of the frame around the check. It took some getting used to at first but once you get it once it’s easy the other times! Fill out all the info before taking the pictures. Also, you won’t see your deposit in your bank immediately after submitting.. just like when you do it at the bank. It takes a while. You can’t blame the app or company when it’s you who needs to learn a bit first!
We are continuing to roll out Wells Fargo Mobile® app updates each month.
New this month:
•ExpressSend® is now available in the Wells Fargo Mobile® app - it’s the easiest and fastest way to send money to your loved ones.
and more coming throughout 2026!
Version 26.07.00
The developer, Wells Fargo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contacts
User Content
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
