For starters, this Mobile app stinks. Won’t even load up now. A few months ago Dish took away support for Sling on my two receivers so no more remote access! No remote access at all. Thanks for nothing, and thanks for no reduction of our rates when you haven’t had any if the 17 sports networks I pay extra for in the multi-sport package because Dish can’t come to an agreement with those mostly Fox sports networks. They offered piddly things like a box of cookies as a peace offering for my many many years loyalty, ( over 25 years) then a measly $10 monthly reduction for a few months when I’ve been without the 17 sports channels in the multi sport package for a year. And DISH customers who had HBO & Cinemax saw those networks go away too! Dish seems to be losing more services but giving less & less but their rates don’t reflect that and now that the Mobile App is crap, I might be forced to go back to cable which I left because Dish used to be the better deal. Those days are gone gone gone. Hiss boo, this App is poo poo too.

I used the “Old” app with my 722k receiver and had no issues, until YOU decided for me that I must upgrade to the Hopper to use it. So I did upgrade and installed the New App on my iPhone. A very sad sad application. I have no problems watching my recordings while I am on the road. The problem is with watching Live Tv. The guide that pops up only has a few channels on it. So I delete app and reinstall, all channels are now there. Now I click on channel I want to view and it is not Live Tv, but some sort of a recorded loop. Shut it down and restarted, same result. Got frustrated and quit. Next day restarted app, now I have only a few channels again in my guide. Uninstalled and reinstalled again, all of my channels are back. I can actually watch Live Tv now, however I am at home and do not need to watch on my iPhone. There are no issues with my home network and I have more than enough Mbps to power my Hopper when I am not at home. While on the road I have full bars and great Wifi. Have you ever thought about using dedicated servers for your Dish Anywhere services, instead of my at home receiver. You are behind the power curve on this technology, time to rethink your strategy for the future. In the meantime , for me I guess I will uninstalling and reinstalling the app everyday until you do something about it.

I really used to appreciate this app because you really could access your recordings anywhere. However, I was leaving for a trip today and I went to transfer my recordings to my iPad for an eight hour train ride where high speed Wi-Fi will not be available and there is no transfer button. I called technical support and they told me that the Global expert said the transfer feature has been removed from the app and that you can no longer watch your record recordings off-line. Why dish would do this I cannot understand as most of the places in the world do not have access to high-speed Internet for streaming video??? So you’ve changed it from a DISH Anywhere app to a “dish in very few select places” app and trips like this one will not allow me the opportunity to catch up on my shows. Boo, extremely poor decision dish network. Not the best way to treat your loyal customers who are still sticking with the cable TV experience with you all when most of the younger generation are just completely cord cutting. I pay a large premium for my dish network service services over cord cutting and I expect better out of the app I would like to watch my shows off-line just like I have always been able to do. Please bring the feature back immediately….

The old Dish Anywhere app was fantastic! I never had a problem with it, the interface was intuitive and the picture was as good as when watching my tv. This ‘new’ app (it’s not really new anymore) is ridiculous. Anytime I want to use it there are problems— missing recordings, low-quality video or programming that won’t load at all—that I often simply give up trying. I just spent 38 minutes on the phone with Dish because I couldn’t play any recordings (black screen with pause bars in the middle). We solved that issue (yippee?) but the picture is still awful (barely SD and skipping) even though I am three feet from my modem.I have no idea why Dish had to redesign/engineer the Anywhere app (to crack down on theft?). But for paying Dish customers this is a TOTAL step down from the previous version. And the few times I’ve called for technical help I hear, “We’re working on it”. Great. When’s it going to be done?!?! Because I’m fed up paying for Dish Anywhere and never being able to use it.Finally, the customer service rep I spoke to was an arrogant jerk who would not listen to me, talked over me and, as a result, the call probably took longer than it needed to. Here’s a news flash—when the customer calls and is explaining the problem it’s usually a good idea to LISTEN as that will speed up the process of solving the issue.