TIAA

Name: TIAA
Rating: 4.6 (8118 reviews)
Author: TIAA

Finance

Free · Designed for iPad

8.1K Ratings
Ages

4+
Years
Category

Finance
Developer

TIAA
Language

EN
English
Size

156.4
MB

Manage your retirement and brokerage accounts using the TIAA mobile app. The app provides quick and secure access to all your TIAA finances and puts 100 years of top money management into the palm of your hand. The TIAA mobile app includes: • Security: Use your password, Touch ID, or Face ID to log in • Investment and retirement plan management: Monitor your account activity, contributions, and asset allocation; transfer money between funds in your retirement plan, fund a new brokerage account and track fund performance. • Brokerage trading: Buy and sell equities, ETFs, and mutual funds. • Goals: Monitor savings to achieve your financial goals. • Peek View: View your total portfolio and balances without logging in. • Contact TIAA & Support: Contact a professional or have quick access to all of our support tools and services, view tax forms and other statements. • Apple Watch: View your total portfolio and balances from your wrist. TIAA Brokerage, a division of TIAA-CREF Individual & Institutional Services, LLC, Member FINRA and SIPC, distributes securities. Brokerage accounts are carried by Pershing, LLC, a subsidiary of The Bank of New York Mellon Corporation, Member FINRA, NYSE, SIPC. TIAA-CREF Individual & Institutional Services, LLC, Member FINRA, distributes securities products. Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.

Ratings & Reviews

4.6

out of 5

8.1K Ratings

Logout Feature
01/06/2024

Want2Connect
For me the Logout feature since it’s a critical security feature should be made available on every page I access. What this affords me is instantly shut down the mobile app as soon as I see there’s a pending threat to my privacy. as it is right now, I have to navigate through profile, scroll all the way down until i find it. and sometimes having numerous investment app you to search for it since i couldn’t recall where the Logout button is. this involves the too much passage of time and could allow a 3rd party to view my personal finances. and sometimes if i’m in a hurry forget to log off altogether. Having the logout button appear in every page gives me a quick response to shut down the mobile app.
Logout Feature
01/06/2024

Want2Connect

For me the Logout feature since it’s a critical security feature should be made available on every page I access. What this affords me is instantly shut down the mobile app as soon as I see there’s a pending threat to my privacy. as it is right now, I have to navigate through profile, scroll all the way down until i find it. and sometimes having numerous investment app you to search for it since i couldn’t recall where the Logout button is. this involves the too much passage of time and could allow a 3rd party to view my personal finances. and sometimes if i’m in a hurry forget to log off altogether. Having the logout button appear in every page gives me a quick response to shut down the mobile app.
Absolutely amazed at the lack of customer care regarding my paycheck
07/21/2019

joeyt1995
I signed up for a new account and got my card in the mail. I reluctantly decided to trust this bank with my direct deposit payroll and when it came time to get paid there was a restriction put on my account without notifying me therefore I did not get paid. And when I called in they said there’s nothing they can do, and said I’d have to wait. I requested to speak to someone immediately seeing as they have 24/7 customer service but I came to the realization that was a lie. And I would have to wait until Monday. Closed my account immediately as I will not do business with people who show a complete lack of care about their customers getting their money they worked hard for on time. So I will highly recommend you stay away from this institution and not trust them with your money. I learned that the hard way. Oh also their check deposit feature never worked on my app either and I got charged $50 from another bank for a failed transfer so this has cost me greatly and yet I never received the service I came here for. Stay away you’ll never see your money again. And be left high and dry. Interestingly I also have 300,000 Instagram followers and I’ve made a post about my issues with Tiaa. Im sure that should help prevent this issue from happening again to others.
Absolutely amazed at the lack of customer care regarding my paycheck
07/21/2019

joeyt1995

I signed up for a new account and got my card in the mail. I reluctantly decided to trust this bank with my direct deposit payroll and when it came time to get paid there was a restriction put on my account without notifying me therefore I did not get paid. And when I called in they said there’s nothing they can do, and said I’d have to wait. I requested to speak to someone immediately seeing as they have 24/7 customer service but I came to the realization that was a lie. And I would have to wait until Monday. Closed my account immediately as I will not do business with people who show a complete lack of care about their customers getting their money they worked hard for on time. So I will highly recommend you stay away from this institution and not trust them with your money. I learned that the hard way. Oh also their check deposit feature never worked on my app either and I got charged $50 from another bank for a failed transfer so this has cost me greatly and yet I never received the service I came here for. Stay away you’ll never see your money again. And be left high and dry. Interestingly I also have 300,000 Instagram followers and I’ve made a post about my issues with Tiaa. Im sure that should help prevent this issue from happening again to others.
Meh
07/07/2021

MosTuf
The app is serviceable, and I appreciate that, but it’s not well designed. For example, the reminder about widgets comes up every time I log in. How many times do I have to choose “I understand” before it let’s me bypass it—or at least let’s me choose “Don’t show this again”? There’s a button saying you’d like feedback, but the only option is to dismiss (even though the button stays when I do that). I had to go through the app store to provide feedback. Given such problems, I use it only if I want quick, simple info, and use the website (which also has some design problems) for everything else. Of course, if spending money on redesign would be at the expense of personal client service (which is terrific) or returns on investments, living with the design problems might be preferable. Still, those problems may make it less likely that tech-savvy clients will put or leave funds in TIAA than in competitors with better app and website design.
Meh
07/07/2021

MosTuf

The app is serviceable, and I appreciate that, but it’s not well designed. For example, the reminder about widgets comes up every time I log in. How many times do I have to choose “I understand” before it let’s me bypass it—or at least let’s me choose “Don’t show this again”? There’s a button saying you’d like feedback, but the only option is to dismiss (even though the button stays when I do that). I had to go through the app store to provide feedback. Given such problems, I use it only if I want quick, simple info, and use the website (which also has some design problems) for everything else. Of course, if spending money on redesign would be at the expense of personal client service (which is terrific) or returns on investments, living with the design problems might be preferable. Still, those problems may make it less likely that tech-savvy clients will put or leave funds in TIAA than in competitors with better app and website design.
Getting better. Needs improvement
Aug 13

ChanceNC
Overall, I like the app. It functions well for most of the things that I do, has a nice interface, and is easy to use. The functionality has certainly improved over the last few years. It can still be a little glitchy. For example, there’s a tool to estimate how increasing your contributions will affect your retirement. It asks you if your employer makes a contribution to your plan. Mine does, so I enter 11.5%. The tool limits the number to 10%. Why have a maximum? It also limits this to whole numbers, which is fine, but my employer contribution is actually 11.5%. There are also things that you can do on their website that you can’t do on this app, but that’s understandable. I don’t necessarily expect full functionality on an app. Overall, I’m happy with it. It allows me to check my balance and see recent activity, including contributions.
Getting better. Needs improvement
Aug 13

ChanceNC

Overall, I like the app. It functions well for most of the things that I do, has a nice interface, and is easy to use. The functionality has certainly improved over the last few years. It can still be a little glitchy. For example, there’s a tool to estimate how increasing your contributions will affect your retirement. It asks you if your employer makes a contribution to your plan. Mine does, so I enter 11.5%. The tool limits the number to 10%. Why have a maximum? It also limits this to whole numbers, which is fine, but my employer contribution is actually 11.5%. There are also things that you can do on their website that you can’t do on this app, but that’s understandable. I don’t necessarily expect full functionality on an app. Overall, I’m happy with it. It allows me to check my balance and see recent activity, including contributions.

• Launching “Plan” tab on the bottom navigation bar to consolidate planning, goal-setting and financial wellness. Easy access to Profile feature from top navigation bar. • Introducing our new "Learn and thrive" section, where you can access financial educational content to help manage, plan, and save as you plan for retirement. • If eligible, book your complimentary meeting to discuss personalized wealth planning and financial strategies tailored to your goals. • Bug fixes and performance enhancements.

Version 25.12

Dec 15

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics