MercMobile

Name: MercMobile
Rating: 4.6 (1064 reviews)
Author: Mercantile Bank

Finance

Free

1.1K Ratings
Ages

4+
Years
Category

Finance
Developer

Mercantile Bank
Language

EN
+ 4 More
Size

167.5
MB

YOUR CORNER BRANCH IS WHEREVER YOU ARE, AND IT'S OPEN ALL THE TIME®. MercMobile® from Mercantile Bank of Michigan is a FREE service that puts the power to bank anytime, anywhere right in your hands. You can use your cell phone to do almost anything you can with Internet Banking. You can access your account balances, view pending transactions, view transaction history, make transfers, pay bills, and make person to person payments powered by PayPal™. Features • Check available balances • View history • Pay bills • Make person to person payments powered by PayPal™ • Make transfers • Locate the nearest ATM – No fees, anytime, anywhere. • Contact any of our locations with just a touch of a button • Utilize GPS for maps and directions to all ATM and branch locations • Autobooks Tap to Pay *Standard text messaging and other wireless fees may apply To Enroll To enroll for MercMobile™, sign on to Mercantile Online Banking and click on the Mobile Banking link. Agree to the MercMobile™ Agreement and complete the enrollment process. Security We use multifactor authentication along with 128-bit SSL (secure socket layer) encryption to prevent unauthorized access.

Ratings & Reviews

4.6

out of 5

1.1K Ratings

Easy to Use + Excellent Customer Service
04/27/2025

Nkladder
Well designed app that allows immediate assistance via the live chat feature. Saves my chat history with my personal banker and I love that it’s always her on the other end!They are also continuously making improvements. Recently, they added the credit check feature. Super useful.

Developer Response
Thank you for your review!
Easy to Use + Excellent Customer Service
04/27/2025

Nkladder

Well designed app that allows immediate assistance via the live chat feature. Saves my chat history with my personal banker and I love that it’s always her on the other end!They are also continuously making improvements. Recently, they added the credit check feature. Super useful.
Developer Response 01/18/2024
Thank you for your review!
New Update Ruined Format
02/17/2025

mtnlion48
I do not like the new update in the end of 2024/early 2025. The app used to have all of the accounts on the home screen, like many other banking apps. Now there is a quick view and you have to click to “view all accounts” or you have to scroll through each account. You can’t view your Merc loans on the scroll view, i.e. the home screen, you have to click “view all accounts” to see them. They also took away the option to make loan payments in quick transfers, you now have to click the menu to navigate to a new loan payments area. In all, they’ve added multiple more clicks to items that used to be intuitive and fast. Look at other mobile banking apps like LMCU, a direct competitor. Its much easier and intuitive and you can see all accounts easily on the home screen and quick transfer to any account including internal loans. All things you used to be able to do in the Merc app. Honestly, I have accounts with both banks and this new app update and ease of loan payments was one factor in taking my new car loan out with LMCU instead.
New Update Ruined Format
02/17/2025

mtnlion48

I do not like the new update in the end of 2024/early 2025. The app used to have all of the accounts on the home screen, like many other banking apps. Now there is a quick view and you have to click to “view all accounts” or you have to scroll through each account. You can’t view your Merc loans on the scroll view, i.e. the home screen, you have to click “view all accounts” to see them. They also took away the option to make loan payments in quick transfers, you now have to click the menu to navigate to a new loan payments area. In all, they’ve added multiple more clicks to items that used to be intuitive and fast. Look at other mobile banking apps like LMCU, a direct competitor. Its much easier and intuitive and you can see all accounts easily on the home screen and quick transfer to any account including internal loans. All things you used to be able to do in the Merc app. Honestly, I have accounts with both banks and this new app update and ease of loan payments was one factor in taking my new car loan out with LMCU instead.
Online banking joke!!
03/29/2024

PhiI R
So I’ve been a client here for 20+ years and ever since they went to mainly online it has become a joke of a bank. Can’t go inside or talk to anyone without it being a hassle (waiting for them to call back or even answer the phone) just to make a appointment that is days away or weeks away! For a mainly online bank you would think they’d have there own atms around that u can use free of charge, but no let’s take away the ones we did have so you have to pay a surcharge at other atms. Also they don’t offer any loan options other then a mortgage come on your a online bank.. it’s just a Shame what First Bank turned into Mercantile!!

Developer Response
Hello. For ATMs we now use the MoneyPass ATM network. This means that you have access to 40,000 surcharge free ATM's when you need cash on the go or not physically near a Mercantile ATM. You may visit our website or download the MoneyPass app to locate a MoneyPass ATM near you. As for appointments, we would like to help make this better. Please reach out to us at 1800-453-8700.
Online banking joke!!
03/29/2024

PhiI R

So I’ve been a client here for 20+ years and ever since they went to mainly online it has become a joke of a bank. Can’t go inside or talk to anyone without it being a hassle (waiting for them to call back or even answer the phone) just to make a appointment that is days away or weeks away! For a mainly online bank you would think they’d have there own atms around that u can use free of charge, but no let’s take away the ones we did have so you have to pay a surcharge at other atms. Also they don’t offer any loan options other then a mortgage come on your a online bank.. it’s just a Shame what First Bank turned into Mercantile!!
Developer Response 04/02/2024
Hello. For ATMs we now use the MoneyPass ATM network. This means that you have access to 40,000 surcharge free ATM's when you need cash on the go or not physically near a Mercantile ATM. You may visit our website or download the MoneyPass app to locate a MoneyPass ATM near you. As for appointments, we would like to help make this better. Please reach out to us at 1800-453-8700.
I Like The App
08/19/2025

theWindjammer
This is so easy to use, even an older, computer illiterate person like myself has few problems. I just wish the Checking Statements were available as of the first of the month and not on the 16th - or a few days later if it falls on a weekend.

Developer Response
Thank you for your review! We value your feedback.
I Like The App
08/19/2025

theWindjammer

This is so easy to use, even an older, computer illiterate person like myself has few problems. I just wish the Checking Statements were available as of the first of the month and not on the 16th - or a few days later if it falls on a weekend.
Developer Response 04/16/2024
Thank you for your review! We value your feedback.

Feature enhancements and bug fixes

Version 23.0.251100 Jan 27

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Mercantile Bank
Size: 167.5 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Watch
Requires watchOS 9.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 4 more

English, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

Learn More